| From: Nicholas Harrison |
| Date of Stay: September, 2008 |
| Having read some of the previous comments was very pleasantly surprised. For the money excellent value. The room was very clean, the bed comfortable and the towels soft and very white. INn particular the manager and waiting staff couln't have been more helpful. |
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| From: Kayleigh Fairbrother |
| Date of Stay: September, 2008 |
| This hotel is great for somewhere to stay close to the town. I went with friends for my 21st Birthday, they give you a seperate key if it's gonna be a late night which is good, rooms are very nice and spacious and is great value for money. The breakfast is not magnificent but its ok. Is on a street with a few bars with good atmosphere. Would definitely go again!! |
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| From: G Logan |
| Date of Stay: September, 2008 |
| I used this hotel on a weekend away to Newcastle with the girls - at first we were disspointed because the hotel did not have any of our bookings but luckily enough they had two free rooms for us, LateRooms fault rather than the hotel itself!The hotel was very clean - newly decorated, my room was a bit crampped but could deal with it!! Only one problem we all had was the shower, it really needs to be replaced - bit of a pathetic dribble to wash yourself in!!The people in the hotel were very friendly and the customer service was excellent!! Couldnt really recommend for families as when we were staying there were a few other girl groups etc!! |
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| From: Craig Adamson |
| Date of Stay: September, 2008 |
| The hotel is not a central as we had hoped. The hotel itself could do with some updating and is very basic. The staff were helpful and friendly. The food we had at dinner was very good but book as can be busy and at breakfast there was a good choice and plenty to eat. |
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| From: gary pickering |
| Date of Stay: September, 2008 |
| The staff were very, very friendly and really couldn't do enough for us to make our stay as comfortable as possible. The area of Jesmond is lovely, nice to be just outside of the city center and still have a good night scene. The hotel could probably do with a good clean and decorating to freshen it up but the price reflects that, I would put it more in the B&B catogory than hotel. If they bought the restuarant standard up through the hotel they wouldn't go wrong. Great staff |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| Hotel is well located in a nice area of Newcastle although in a busy street. It has all the facilities you would expect except for a phone in the room. The hotel needs refurbishing though and the bathroom smelled of damp. |
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| From: Vanessa Hogbin |
| Date of Stay: July, 2008 |
| The hotel was OK but the room was very small despite it being billed as a double. There were a number of small things that added up to make me feel disappointed overall e.g. the TV didn't work properly, the toilet didn't flush properly, there was no bedside light. The location was pretty good but therefore a bit noisy if you have a room overlooking the front. |
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| From: colm smith |
| Date of Stay: July, 2008 |
| this was my first time in newcastle and i will go again. the hotel staff made me so welcome thanks |
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| From: lorraine fraser |
| Date of Stay: July, 2008 |
| We stayed in room 6 at this hotel - the sash window needed to be held open with a handy bolt on a piece of string! the bathroom/toilet door could not be closed. Upon arrival we managed to locate the car park at the rear of the hotel/restaurant. The rear entrance by the bins and kitchen entrance was not pleasant. The room meant for two adults lacked in things such as a 2nd cup - more than one set of towels etc. The milk in the room had clearly passed its sell by date and curdled in the coffee. The bed being a four poster looked fantastic (very dusty along horizontal surfaces). It was probably the most uncomfortable nights sleep we have had in a long while. Plenty of roll together and the climbing out over the side rails proved to be less than easy. On a positive note, the restaurant (tapas) downstairs gave good discount and offered excellent food at very good prices. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| Easy to get into town from this hotel which was great. We got back to the hotel at 11pm and had probelms getting back in though, so probably worth discussing with staff if you are going to be out late. |
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| From: Joshua Banks |
| Date of Stay: June, 2008 |
| Excellent hotel overall. The rooms were recently decorated and of a good clean standard, although the carpet was a little old and tatty. The bathroom was spot on, not a patch of mould in sight! The best part of this hotel though was the food in the restauraunt downstairs, the Tapas bar served some of the most delicious food I have ever tasted.Overall a lovely, friendly nice hotel. Albeit aimed a the younger crowd. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: June, 2008 |
| Nice friendly reception staff. bed very comfortable, but traffic noise could be heard from outside. Could be fairly noisy in termtime as above a spanish restaurant. For what I paid for it, very good value! |
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