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Chicago Hotels
Sofitel Hotel Water Tower Chicago
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Sofitel Hotel Water Tower Chicago
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User Rating
4.5
out of 5
See 47 reviews
Sofitel Hotel Water Tower Chicago
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20 East Chestnut Street
Chicago, Illinois, United States
Description:
Amenities:
Overview:
There are countless sightseeing, dining, entertainment, shopping, and working opportunities surrounding the Sofitel Hotel Water Tower Chicago, a centered home base for all types of excursions. Just a few of the destinations within minutes of the lobby include the Magnificent Mile on famous Michigan Avenue, Water Tower Place, the Art Institute, the Museum of Contemporary Art, and the Navy Pier. Those forced to work while in town are within moments of the corporate district as well.
Both airports are less than 25 minutes' drive from the Sofitel Hotel Water Tower Chicago, and public transportation can be easily arranged from the concierge desk.
Each guestroom at the Sofitel Hotel Water Tower Chicago is well appointed and offers room service, satellite television, wireless Internet access, and luxury baths and bedding.
The Sofitel Hotel Water Tower Chicago is a 32 story glass construction and offers a plethora of modern amenities, including a lounge bar, a French restaurant, a fitness center, 10,000 feet of meeting and conference space, a pet grooming and pampering station, and an indoor swimming pool.
Amenities:
24 Hour Reception
Air Conditioned
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Meeting Rooms
Mini Bar
Modem / Data Port
Multilingual Staff
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Restaurant
Room Service
Safe-Deposit Box
Security Guard
Tour Desk
Valet Parking
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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reviews
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Date of Stay:
July, 2009
it was the best hotel i have ever stayed in in my whole life and ive traveled to alot of places and i mean that this is the nicest and beautifullest hotel anyone would ever imagion in chicago. the restaurant was really quick at bringing the food out and they were fairly priced and i would go back there every year i go i am a school teacher so i like going on vacation every year and i enjoy it alot.!!!!!!!!!!.
Date of Stay:
July, 2009
had a wonderful experience...would highly recommend the Hotel and the service provided by the concierge...
Date of Stay:
September, 2008
Friendly staff and spotless, quiet and well situated hotel. I would certainly recommend this hotel to other visitors to Chicago.
Date of Stay:
November, 2008
Hotel service was amazing from the valet parking to the front desk people.
Date of Stay:
July, 2008
THE WHOLE PLACE IS JUST AMAZING. I WILL NEVER STAY AT ANOTHER HOTEL IN CHICAGO EVER AGAIN. THE STAFF WAS THE BEST, AND SO NICE! THE RESTAURANT IS NICE BUT MAYBE A TAD BIT OVERPRICED FOR THE SERVING SIZE BUT THE FOOD IS RATHER TASTY (I just tried the desserts though). THE AREA AROUND THE HOTEL IS AMAZING TOO.
Date of Stay:
July, 2009
This was the best hotel I've stayed at in Chicago and I'm very picky. It's very clean and the staff was outstanding. If I've got to come up with a criticism, the well-stocked bathrooms are large but the bedroom area is a little on the smaller size - like most in large cities. The beds are great. There is no pool but if you're there on business or shopping, this is the place to be!
Date of Stay:
October, 2008
I have detracted my wife from visiting Chicago for ten years and this year I decided to surprise her for her birthday with a trip to Chicago. I decided on Sofitel after reading many positive reviews of the hotel. From the first minute encounter with the Doorman all the way to the Room Delivery we received the hotel went above and beyond expectations. Very friendly staff and more than willing to go the "extra mile" to make your trip special. After checking in and finding out it was my wife's birthday, 30 minutes later we had a knock on our door with a complimentary birthday cake and two bottles of water. The overall impression left us with any future trips being directed with the Sofitel Hotel.
Date of Stay:
April, 2007
We arrived to Chicago at 8:30 AM and went to the hotel. The room was not ready, but they held our bags and called us at 11:45 to let us check in (way before 3). So nice and professional. Our bags were out of the cab b4 we even paid the driver. If in Chicago STAY HERE!"
Date of Stay:
July, 2009
Very enjoyable, friendly staff and close to the best Chicago has to offer in shopping and food.
Date of Stay:
July, 2009
We took advantage of the hotel and it's services. We sampled the drinks and eats in the lounge while viewing the hussle of Chicago going by. We entertained a client in the restaurant, in which the staff was superb, friendly and informative on the food and wine being offered. We were asked at each entrance to the main lobby area if any staff could be of help. This may be the best service I have received at a hotel.
Date of Stay:
April, 2007
From the moment we arrived the service was outstading! The valet service was quick and efficient. Our suitcases arrived within 5 minutes of checking into the room. The person even when up a flight of stairs to fill our ice bucket.
Date of Stay:
June, 2009
We spent four nights at the Sofitel Water Tower during a vacation visit to Chicago. The room was excellent!! Very comfortable bed, luxurious bathroom, plenty of closet and dresser space, and nice touches. The hotel is beautiful . . . great architecture, luxurious furnishings, fantastic flowers, super restaurant and bar . . . everything was perfect!! Yes, we would stay there again!!
Date of Stay:
March, 2007
Our recent stay at the Sofitel was excellent . It is centrally located to restaurants and shopping. We thought the decor and great and rooms very clean.
Date of Stay:
June, 2009
Nice, clean. Someone their to open door every time we went in/out. Couple blocks from Mich. Ave and Water Tower. Had help for anything. Got for a cheap price on Orbitz, great service for cheap. Overall great experience, trip.
Date of Stay:
June, 2009
Top of the line four star. Great architecture and extremely attractive and functional rooms. Good bath and excellant flat screen HD television. Also, ideal location: near shopping and dining but with residential feel. Resturant is very nice.
Date of Stay:
June, 2009
I do not if all the rooms were the same size but for a delux room it was a small room. overall services were good and we were happy with it.
Date of Stay:
February, 2007
"Just stayed there 2/3/07. Was looking for a fun, contemporary hotel and it didn't deliver. The lobby was nice, and the rooms were mostly clean, but it really wasn't special. Service time was slow for room requests, found empty waterbottles under the chair, and the alarm was set for 7:30 am, which we of course didn't find out until it was 7 am. "
Date of Stay:
June, 2009
Every time that you walk up to the door, there is someone holding it for you. The rooms are beautiful and pristine. The staff was a little stuffy, but did their job very, very well. Great experience. Would totally stay here again!
Date of Stay:
January, 2007
The Quilt on the bed was great and the view was beautiful. Very nice staff.GO BEARS!!!
Date of Stay:
May, 2009
The hotel location was phenomenal close to everything!!! Upon arrival I was less than impressed with the accomodations as this hotel was highly rated and I guess you can say that I had extraordinarily high expectations. The room size was ok and other than not having a good vacuum, it seemed clean. My main concern was on a personal note. I had the misfortune of becoming ill while in the room. The hotel referred me to the in house doctor who charged me $450 to give me a diagnosis of conjunctivitis because I had red itchy eyes. When my condition failed to improve I called down to the front desk and asked if the bedding might contain any allergens at which point I was told everything in the bed was down, including pillows, mattress pad and duvet/comforter. Additionally, this hotel allows pets and upon closer inspection of the carpets I found large pet hairs throughout my room. Needless to say I was experiencing a terrible allergic reaction. I requested to have my bed swapped out for a hypoallergenic bedding and they agreed to switch my room. Once in the new hypoallergenic room, all blotchy skin and itchy watery eyes dissappeared. I was later told by another traveller that the Walgreens down the road had a 24hr walk in clinic which would have charged about $50 for a visit. The hotel did not pick up the tab for the doctor but did upgrade my room. Overall I was not impressed.
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