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Silken Puerta de Madrid

Juan Rizi 5, Madrid, Spain

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Book by Phone: 1800 666 2691

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Very Good, 8.2
Good value
Excellent service
Clean rooms
352 reviewsfrom verified guests

The Puerta Madrid Hotel, opened in 2002, combines outstanding architecture, quality of service and a strategic location. Only 5 minutes from the Juan Carlos I Trade Fair and the airport, it is within easy reach of the capital’s main communications routes. Its 194 spacious rooms all have connection to the Internet. The top floor is reserved for executive guests, and provides executive rooms and suites, a business centre and private check-out. Hotel guests have the use of our complimentary transport/shuttle service to the airport, trade fair and Cemex Office, Monday to Friday only. Service runs from 8 to 11:30 h in the morning and from 18 to 20:30 h in the evening, must be booked in advance at reception, and depends on availability.

Rooms: These bright, spacious and welcoming rooms will be appreciated by both business guests and tourists based here to explore the city. With their light-toned decor and modern but functional furnishings, these 194 rooms ensure your comfort and relaxation by offering 1.80 metres bed or two 1.20 metres beds, extra table and designer armchair. Large desk, mini bar, trouser press, free safe, 21 TV with Canal+ connection (24 thematic channels and Pay-TV), air conditioning, central heating and direct dial telephone. The room has a large bathroom with bath tub and separate shower, hairdryer, telephone, magnifying mirror and amenities designed by Javier Mariscal.

La Orza Restaurant: Our grillroom restaurant La Orza is open during midweek from 13.30 to 16h. and 20.30 to 23.30h. Here you will find interesting and varied seasonal menus in which we always include our chef’s recommended dishes of the day. There is a wide selection of wines, carefully selected from among the best vintages.

Piano Bar: To wind down after the stresses of the day we suggest a visit to our Piano Bar. It is a space where you can relax over a drink in a pleasant atmosphere with good music, from eight in the evening to late (open through to two in the morning). Clients also find a selection of Spanish Cafeteria dishes from 13.30 -16h and 20.30 to 23.30h every day of the week.

Fitness Room: The hotel provides with a fitness area to exercise during your stay with us.

Parking is no problem for our guests because we have a garage with 100 places and direct access from reception and the rooms.

Availability and Prices

Please enter dates of your stay to check availability

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Air Conditioned, Non-Smoking Rooms, Mini Bar, Cable / Satellite TV, In Room Movies, Hair Dryer, TV, Wheel Chair Access, Bathrobes, Towels, Shared Bathroom, Shower, En suite, Private Bathroom, Bidet, Cots, Pub, Coffee Shop/Cafeteria, Packed Lunches, Breakfast in the Room

Activities

Fitness Room/Gym, Tour Desk, Golf Course, Medical Assistance Available, Excursions, Fitness Facilities

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Convention Center, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Security Guard, Wake-up Service, Meeting Rooms, Laundry service, Computer, Photocopier, Desk, Direct dial phone, Ticket Service, Facsimile, Audio/Visual Equipment, Exhibit Space, Executive Floor, Luggage Storage

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

Paid parking is available. There is an airport shuttle that runs from the hotel.

Check-in

From 12:00 PM

Check-out

Prior to 12:00 PM

Verified Reviews™

A summary of 352 guest reviews from verified websites only  

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  • Approval 13 mentioned the cost of their booking in a review, 12 thought it was a fair price
  • Approval 18 guests mentioned the staff in a review, 17 found them helpful and polite
  • Approval Eight guests mentioned the room cleanliness in a review, eight felt they were very clean
  • Approval We found ten reviews that said the hotel is in a convenient location
  • Approval Out of four reviews of the internet, three said it was free
  • Approval Three guests reviewed the décor, two mentioned how modern it was

Based on reviews from the following websites

Verified Reviews™

Silken Puerta de Madrid Very Good, 8.2
Cleanliness
Dining
Facilities
Location
Rooms
Service

352 guest reviews

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