Sheraton Hotel Birmingham (Alabama) Alabama AL. Best Hotel Deals & Reviews

	Date of Stay: November, 2008
Way too pricey for a hotel room. Not worth the money at all.

Date of Stay: June, 2009

Lovely room, trouble with air conditioning, room not replenished with coffee [did ask that bed not be made and towels not be replaces, but no other clean up was done.] Told shuttle left at 4:00 AM on Sunday and when I arrived at 3:50 no one in lobby, then finally told no shuttle till 5:00 AM for 6:00 flight. Finally got shuttle but was in tears by then! Disappointed by this Sheraton, Chicago Sheraton stay was fabulous!

	Date of Stay: June, 2009
I love that I can go there and feel relax and enjoy myself. It was not the hotel but our next door guests how were loud. Love the hotel have been staying there for years, would recommend to anyone, any day.

	Date of Stay: April, 2009
Stayed here the staff was very helpful and friendly. Room very clean and comfortable.

	Date of Stay: March, 2009
Greeted with smiles and out streched hands.They made me feel at home during a most tragic time. The room was quiet which assisted in the preparation for the memorial service I came to attend. I appreciated the concern and kindness of all the staff.

	Date of Stay: June, 2009
Bed was comfortable. Parking situation, but reasonable for downtown hotel. Good location, enjoyed the privacy the room afforded very soundproof, didn't hear anyone else.

	Date of Stay: April, 2008
I had hoped that things would have gotten better over the past year...but they haven't. They got worse. The elevators were horrible and couldn't use the stairs (what about a fire?)

Date of Stay: December, 2008

Very nice upon entering--They were slow to check people in--only seedn one girl working.We were sent to our room just to find that the bathroom had flooded, so we called the front desk and was given another room, and with this room we did receive complimentary breakfast for two for our stay. The room was very nice but the air conditioner did not work. We did not feel like moving again so we just dealt with it. Over-all though I thought it was a good and convenient place to stay.

	Date of Stay: June, 2009
Convenient 2 expressway, beautiful atrium, very courteous & helpful staff. Restaurant was 2 expensive. I would stay at the hotel again. It was clean with nice atrium and the staff was courteous and helpful.

Date of Stay: November, 2007

Overall, my room was clean and newly renovated. However, I found myself in "The Twilight Zone" soon after my stay. They agreed to split the charges and place half on my co-workers credit card and the other half on my credit card. We both received receipts upon checkout, which had the correct charges; however, when I received my credit card statement they charged my card twice (on two different dates). I talked back and forth to them and their corporate office but they failed to admit fault or refund my money. They claimed that they only charged me and I would have to get my co-worker who shared the room to contact them to authorize the removal of this amount, so they can place that half on her credit card. HOW CRAZY DOES THAT SOUND?! They pretended not to have her contact information although I stood right there when she gave them all of her information plus her credit card--not to mention she received a receipt from them. I eventually, filed a formal complaint with the Better Business Bureau and they still responded that they stand by their decision not to refund my money. I was furious because by then I had my credit card statement and my co-workers statement to prove that we were both charged. After threatening to seek legal action, they finally removed the charges from my account. I WILL NEVER STAY THERE AGAIN. They are incompetent with extremely poor customer service. They refused to admit fault, kept making up excuses for why I was charged twice, and were determined to make me pay for their mistake. I was extremely disappointed and would never recommend this hotel for that reason alone.

Date of Stay: June, 2008

I don't know how I would rate this hotel if I hadn't had the bus trip from HECK to get there. After 18 hrs on a greyhound bus and getting VOMITTED ON (yes, you heard me) -- opening up the hotel room door to the cool, cozy, comfortable luxery waiting for me was like an oasis. Room service was wonderful, the beds were cushy, soft & comfy and the staff was super polite & accomodating. It was a GREAT trip!

	Date of Stay: June, 2009
Feeling of openness and comfortable beds.

	Date of Stay: October, 2007
We had a lovely view of the a/c units out the window, and a remote control that no matter what button you pushed would only change the channel down (big inconvenience). You would think for a $*/night hotel, they would have a remote that worked and free parking. Very disappointed and definitely would not stay here again. Stayed in a Comfort Suites on the way for $80/night which was a lot nicer.

Date of Stay: April, 2008

The Sheraton was a very nice hotel. The rooms were large, well appointed, and super clean. My daughter especially liked the indoor pool and hot tub. There are two restaraunts to choose from, one a sports bar and grill with reasonalbly priced food, and then another more formal one with entres ranging from $15-40. Then there's always room service if you prefer, but get ready to spend a little more! We ordered room service and were very pleased. The food arrived promptly and was very good. The staff were very friendly and accomadating, especially the welcoming staff ie: bellboy, valet parking attendants. I would definetly recommend this hotel to anyone and we would stay there again.

Date of Stay: June, 2009

Absolute comfort. Very quiet, despite the large size of hotel. Had to go to lobby to use WiFi. high speed internet was available at a cost in room. Hotel was great and meet my needs.I was a bit disappointed that in order to use the free WiFi, you actually had to go back down to the lobby. There was high-speed internet available in the room, but for a charge. That was pretty frustrating. I'm on the 9th floorgotta go to the lobby to do business. But other than that, great hotel!

Date of Stay: September, 2007

My room was fine, but you might not be so lucky. The hallway in other areas of the floor where I stayed weren't clean and smelled quite bad. Also: my room commanded a view of the atrium, with no exterior views. I didn't know this was a possibility, and certainly wouldn't have chosen it had I known. The staff wasn't rude, but they weren't helpful either. I was struggling with more than usual baggage when I checked in, but no one at the door offered to help me. I was given poor directions to my room (don't laugh?it's a very large facility!), told there was no drugstore within walking distance when there was, didn't get more coffee or bottled water in my room after the first night, had to pay for slow internet service in my room...these are not terrible things, but at the price, I think a traveler should expect the niceties to all be in place. And had I been unlucky enough to have a room in the dirty areas... I can't recommend this hotel to people visiting Birmingham.

	Date of Stay: March, 2008
Food and drink were very expensive, and there were few other options for eating out. No free internet access in the rooms, which is a little cheap.

	Date of Stay: June, 2009
They put us in a room with king-size bed only. Brought us key to a nearby room with 2 double beds. Had to pay for parking in their garage.

Date of Stay: September, 2007

I booked this place with an expectation that at close to $* per night that I would get quality on par with the price. In reality this hotel is poorly maintained and dirty. There are groups of people who like to hang out in the atrium until 230 AM and the sound will actually carry all the way up to the 16th floor. The room was at the level that I would expect at Motel 6, which is a disapointment when you consider the costs. The room had furniture that looked as if it had been in the room since the opening of the Hotel over 30 years ago and it was in the expected condition, scuffed and shabby looking. The bathroom floor looked very dirty and nasty, and it was obvious that the hotel has only had minimal updates since it opened decades ago. The reason this place is so disipointing is that you expect far more from a hotel of this chain, and to be blunt, you get far less than cheaper hotels here. For this price, I will either stay at the Marriot or the Galleria next time I am in Birmingham, If I want something on parr with this hotel as far as quality, I'll save money and stay at a motel. After staying here I felt incredibly cheated, fortunately I was fortunate to have decent company otherwise, the stay would have "sucked"...I will never stay here again.

	Date of Stay: July, 2007
construction was goimg on in hotel. didn't get our newspaper. location is great.

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See 19 Photos	User Rating 3.5 out of 5 See 222 reviews Sheraton Hotel Birmingham (Alabama) [] 2101 Richard Arrington Jr. Boulevard North Birmingham (Alabama), Alabama, United States
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Sheraton Hotel Birmingham (Alabama)

Rating out of 5