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Cairns Hotels
Shangri La Hotel The Marina Cairns
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Shangri La Hotel The Marina Cairns
See 20 Photos
User Rating
4.0
out of 5
See 16 reviews
Shangri La Hotel The Marina Cairns
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Pierpoint Road
Cairns, Australia
Description:
Amenities:
Overview:
The Cairns Convention Centre is just a five minutes walk from the Shangri La Hotel The Marina Cairns while the Esplanade is also just a short stroll from the hotel property. Other nearby amenities include the Pier Shopping Precinct and the departure terminal for the Great Barrier Reef. Amenities at the hotel include a fitness center, pool and sundeck. A variety of dining venues are located just a short distance from the hotel. Recreational activities available in the immediate area include rafting, river cruises, golf, water sports and rain forest walks.
The Shangri La Hotel The Marina Cairns is situated within a ten minute drive from the Cairns International Airport. Public transportation options are available directly from the hotel property.
255 guest rooms are available at the Shangri La Hotel The Marina Cairns, each offering private balconies, flat screen televisions, tea and coffee making facilities, safe deposit boxes, Internet access, mini-bars and spacious bathrooms. Complimentary all day refreshments are also offered by the hotel.
Guests will find the Shangri La Hotel The Marina Cairns located on Pierpoint Road in Cairns. Situated in the heart of the city, the hotel property overlooks the Marin Marina as well as Trinity Bay.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
Babysitting / Child Services
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Massage / Beauty Centre
Medical Assistance Available
Meeting Rooms
Mini Bar
Modem / Data Port
Multilingual Staff
Non-Smoking Rooms
Parking
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Secretarial Service
Security Guard
Spa bath / Jacuzzi
Swimming pool
Tour Desk
TV
Valet Parking
Wake-up Service
Check-in:
From 2:00 PM
Check-out:
Prior to 12:00 PM
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User Reviews:
Rating out of 5
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Facilities
Service
Location
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Overall rating
Based on
16
reviews
Date of Stay:
March, 2008
The only good thing about this hotel was the location and the comfy bed and nice linen. The bathroom was dated and grotty. No soap pump on vanity. The tea making facilities left a lot to be desired. Rusty, mouldy mini bar fridge, geriatric jug, old tea, coffee and sugar sachets, dirty cups etc. Ordered in house pizza one night which did not fit the description stated on the menu, very lack lustre.... I would never stay there again. Too many other great hotels to choose from...
Date of Stay:
July, 2009
Great location on the Marina. Short walk to tour boats to Great Barrier Reef. Right down town with many restaurants in the shopping center at the base of the hotel, and many other restaurants and shops in easy walking distance.
Date of Stay:
April, 2009
Really great place and the service was fantastic.
Date of Stay:
July, 2008
Superb facility, great location. These people are the best in the country for service and support. Room was confortable and commodious, with a super bathroom and shower.
Date of Stay:
September, 2007
This is an amazing hotel and upon check-in we actually got upgraded to a junior suite. The hotel is located right next door to the Ferry Terminal where all the tour boats depart from so, this was very appealling. We did 2 tour which departed from the Reef Terminal and we got to sleep in due to the close proximity. This is also acros the parking lot from town so, a very convenient hotel to stay in. We debated a lot of properties in Cairns and Palm Cove but decided on Cairns for its proximity to the reef, restaurants and airport as we were only in Cairns for 3 nights we did not want to spend a lot of time in tour buses, cabs etc. The hotel has amazing service and extremely clean rooms!
Date of Stay:
September, 2008
Just spent a night at the Shangri La Hotel, The Marina, Cairns on our way home after traveling around the South Pacific for three weeks (Guam, Yap & Palau.) We found the service poor, The room cost Au$299 for the night, we arrived at midnight after a late flight. We were told we had to check out at 11am then 12 noon or we would be charged extra!!! This was the most expensive hotel during our holiday by far and was the least accommodating, all other hotels were much more flexible due to poor flight times. Reception couldn't even address me by my name after introducing myself to them. The room was small with an old TV (approx 10 years) not a HD Widescreen as you would expect for that price. No free foxtel (Ausstar), the clock radio was old and must have cost about $10 with the time set 12 hours slow. The room was Hot, with the A/C turned off!!! The Breakfast Buffet was also poor, the food was cold straight from their warmers, our table was cleared with our breakfast half eaten whilst getting coffee. Poor Service!!! They seem alot more worried about getting your money then providing quality service!! I wouldn't stay there again, and my advise is to avoid this hotel.
Date of Stay:
July, 2009
Very good hotel, not a 5 star though.
Date of Stay:
November, 2008
The Shangrila is a well located five star hotel that should tick every box. Unfortunately the size of the hotel meant that there was little to no personal service and that in general you had to ask and then re-ask for things that were included in your package. Beautiful spot out on the balcony, but the food and champagne to enjoy it with took ages. Won't race back!
Date of Stay:
September, 2008
great location< sevice all fantastic!!!
Date of Stay:
March, 2007
Best location in Cairns - and the hotel is to be recommended. Great service and nice rooms. I'd rate it as a good 4 star - and would certianly stay here again - particularly if I could obtain the same low rate!
Date of Stay:
May, 2009
The location at the marina was perfect. Our room overlooked the marina, and came with a large balcony that we enjoyed every evening, looking out at the marina and the lights glancing off the water. And the hotel's concierge, [...], was fabulous. He was always there with a friendly hello and always remembered us by our last names. The staff welcomes you like a family. We added the Horizon Club, that gave us a very well established breakfast buffet, outside at the marina, as well as a very impressive assortment of evening appetizers, that included all sorts of wines, beers and soft drinks. What's not to love? This hotel actually exceeded our expectations. Would definitely stay there again!
Date of Stay:
December, 2008
Lovely rooms but needs modernising.
Date of Stay:
August, 2008
The service and facilities were outstanding. I have travelled overseas extensively and would rate this one of the best hotels I have stayed at
Date of Stay:
August, 2006
Beautiful view - make sure your view is worth it. Staff are excellent.
Date of Stay:
April, 2009
I expected a more high end interior based on the brand. The staff was GREAT. Very good pool but thought (based on brand) the bar at the pool would be better stocked. Great location.
Date of Stay:
June, 2006
Absolutely the top of the line.Views from rooms are the best. You must get a room over the marina. Horizon club is a must. Staff is there for your every need. Tours can be booked right in the hotel. 1st time in Cairns, wouldn't stay anywhere else.
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