Shangri-la Surabaya

Shangri-la Surabaya

Hotel
5 stars 

JL. May. Jend. Sungkono 120, Surabaya, Indonesia

ExcellentBased on 276 reviews
8.8

$67

Cheapest rate

per night

Tue 4/30
Wed 5/1

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About Shangri-la Surabaya

Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on April 23, 2024.
Situated in Surabaya, Shangri-la Surabaya provides 5-star accommodation, as well as a swimming pool. It also offers complimentary wireless internet.

The hotel provides a garden to unwind in, ...

Good to Know

Check-in time2:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 316 003 8888

Amenities at Shangri-la Surabaya

  • Parking
  • Free airport shuttle
  • Free Wi-Fi
  • Pool
  • Pet friendly
  • Spa

General

  • Wine glasses
  • ATM on-site
  • Yukata (Japanese bathrobe)
  • Electric kettle
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Hypoallergenic
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Pants press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool view
  • Pool with a view
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Smoking rooms available
  • Night club
  • Storage available
  • Spa and wellness center
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Increased accessibility
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Adapted bath
  • Slippers
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Allergy-free room
  • Bathtub
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Clothes rack
  • Trash cans
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Water slide

Activities

  • Game room
  • Golf
  • Fitness center
  • Tennis
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service

Reviews for Shangri-la Surabaya

Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travelers have left 276 reviews of Shangri-la Surabaya to date. Review data was last updated on April 23, 2024.
8.8
Very goodBased on 276 verified guest reviews
8.4Solo
9.1Couples
8.8Families
8.1Friends

Pros +
  • The staff were helpful kind and friendly (in 36 reviews)
  • Wonderful staff and a very nice place to be. (in 29 reviews)
  • room is nice and clean. (in 27 reviews)
Cons -
  • Never ever stay at this hotel. (in 10 reviews)
  • The whorse TV i have ever had in a 5 star hotel (in 8 reviews)
  • All were good except the slow checkin time. (in 5 reviews)

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Photos of Shangri-la Surabaya

View a collection of 58 photos showcasing the rooms, amenities, and facilities of Shangri-la Surabaya to help you visualize your stay. Photos for this property were last updated on April 23, 2024.

Hotels similar to Shangri-la Surabaya

Discover other properties in Surabaya that offer a similar experience and ambiance to Shangri-la Surabaya. In total, there are 1,689 hotels serving travelers in Surabaya. Price data was last updated on April 23, 2024.

Explore Sawahan, Surabaya

Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in the Sawahan neighborhood of Surabaya. Popular landmark data was lasted updated on April 23, 2024.

Most Popular Landmarks

Surabaya Town Square1.1 mi
Surabaya Zoo1.5 mi
Mpu Tantular Museum1.6 mi
Royal Plaza Surabaya1.8 mi
Sharp Bamboo Monument2.5 mi
Tunjungan Plaza2.5 mi
Joko Dolog Statue2.6 mi
BG Junction2.7 mi
Surabaya Plaza Shopping Mall2.8 mi
Monumen Kapal Selam2.9 mi
Al Akbar Mosque3.2 mi

FAQs when booking at Shangri-la Surabaya

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Shangri-la Surabaya. FAQs were last updated on April 23, 2024.
  • How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

    With a distance of 7.8 mi between Shangri-la Surabaya and the nearest airport, Surabaya Juanda Airport, the drive typically takes about 0h 15m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Surabaya Juanda Airport to Shangri-la Surabaya?

    For the most freedom while visiting Surabaya, consider renting a car for about $57/day and parking it at Shangri-la Surabaya where they offer parking spaces to hotel guests. Taking a taxi or rideshare service from the nearest airport, Surabaya Juanda Airport, to your hotel is often the most cost effective transportation solution.

  • Is there a pool at Shangri-la Surabaya?

    Yes, Shangri-la Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Shangri-la Surabaya from the Surabaya city center?

    Shangri-la Surabaya is 1.1 mi away from the center of Dukuh Pakis, Surabaya. Consider visiting Ampel Mosque, a popular landmark that can be accessed from Shangri-la Surabaya by various forms of transportation.

  • What is the Shangri-la Surabaya phone number?

    You can reach the front desk of Shangri-la Surabaya at +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Shangri-la Surabaya?

    Shangri-la Surabaya does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Shangri-la Surabaya?

    Shangri-la Surabaya has a normal check-in time of after 2:00 PM, and check-out time of before 12:00 PM.

  • How much does it cost to stay at Shangri-la Surabaya, Surabaya?

    A good deal at Shangri-la Surabaya right now is between $58 and $73 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Shangri-la Surabaya?

    Yes, there is a restaurant on-site at Shangri-la Surabaya, Surabaya. For drinks at the accommodation, there is a bar available.

  • Does Shangri-la Surabaya have a laundry service?

    Yes, there is a hotel laundry service for guests at Shangri-la Surabaya. There is also an ironing board and iron in the accommodation.

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