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Shangri-La Hotel Surabaya

Jl May Jend Sungkono No 120, Surabaya, Indonesia

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Book by Phone: 1800 666 2691

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Very Good, 8.3
Excellent service
Great location
Good value
23 reviewsfrom verified guests

The Shangri-La Hotel Surabaya is a Surabaya accommodation located in the prestigious residential community of Darmo, within a short distance to five internationally renowned golf courses and close to major roads leading to the vibrant city center and all of its many offerings, including shopping, businesses and restaurants. Transfer to and from the Juanda International Airport is included in the room rate, and the friendly staff is happy to assist you in arranging for travel to and from the Shangri-La Hotel Surabaya.

Each of the well appointed en suite guestrooms at the Shangri-La Hotel Surabaya are air conditioned and provide comfortable bedding, mini bar, cable television, writing desk, alarm clock with radio, international direct dial telephone and breakfast for two is included in the cost of stay.

Offering the very best in guest service and modern amenities, the Shangri-La Hotel Surabaya provides all the necessary elements for a comfortable and enjoyable stay in Surabaya, whether in town on business or for pleasure. Hotel features include 24-hour guest service, business center, hotel safe, on-site restaurants and coffee shops, fitness center, outdoor swimming pool, gift shop and beauty salon.

Availability and Prices

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Bar / Lounge, Air Conditioned, Non-Smoking Rooms, Mini Bar, Refrigerator, Cable / Satellite TV, In Room Movies, Coffee / Tea Maker, Hair Dryer, Complimentary Toiletries, TV, Wheel Chair Access, Bathrobes, Shower, Bathtub/Shower Combination, Bidet, Spa/Jetted Tub, Cots, Poolside Bar, Coffee Shop/Cafeteria, Packed Lunches, Smoking Room, Family Room, Bedding/Pillow Choices

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Tennis Courts, Golf Course, Medical Assistance Available, Sauna, Spa bath / Jacuzzi, Excursions, Garden, Golf Course (nearby), Nightclubs, Playground, Salon, Fitness Facilities, Jacuzzi, Steam Room, Massage, Spa & Wellness Centre, Steam Bath, Beauty Salon, Health Centre, Facial Treatments, Child Pool, Pool Outdoor

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Security Guard, News Stand, Secretarial Service, Porters, Wake-up Service, Florist, Meeting Rooms, Laundry service, Shops, Computer, Photocopier, Desk, Direct dial phone, Ticket Service, Facsimile, Ballroom, Audio/Visual Equipment, Full-service catering, Exhibit Space, Executive Floor, Luggage Storage, Designated Smoking Area, Shops in Hotel, Souvenirs/Gift Shop, Express Check-In/Check-Out, Shoe Shine

Internet

High-speed Internet is available at this hotel. Wireless internet on site. Internet via modem/data port is available.

Parking

The hotel has free parking. Valet parking is offered at the hotel. There is an airport shuttle that runs from the hotel.

Check-in

From 2:00 PM

Check-out

Prior to 12:00 PM

Verified Reviews™

A summary of 23 guest reviews from verified websites only  

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Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

To help you further, this review information has been summarized into simple easy-to-read snippets. This allows you to get a true, complete overview of the hotel, in less than a minute.

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  • Approval Out of five reviews of the staff, five said they were kind and polite
  • Approval Three guests reviewed the hotel's location, three said it was conveniently located
  • Approval Three mentioned the cost of their booking in a review, three thought it was a fair price
  • Approval We found three reviews that said the hotel's breakfast was delicious
  • Approval Out of three reviews of the pool, three guests said they loved using it
  • Approval Four guests mentioned the room cleanliness in a review, three felt they were very clean

Based on reviews from the following websites

Verified Reviews™

Shangri-La Hotel Surabaya Very Good, 8.3
Cleanliness
Dining
Facilities
Location
Rooms
Service

23 guest reviews

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