Serrano Hotel San Francisco California CA. Best Hotel Deals & Reviews

Overview:

The Serrano Hotel San Francisco is within walking distance of Union Square, Coit Tower, the Theater District, the Moscone Convention Center, and more. Guests will be able to visit other areas of the city easily as well, including the Financial District, Fisherman's Wharf, Chinatown, and more.

Guests at the Serrano Hotel San Francisco are within a short drive of the San Francisco International Airport and the Oakland airport. Many attractions are within walking distance, and visitors will be able to take the cable cars, taxis, and buses to other areas of the city.

A few of the amenities found in the 236 rooms at the Serrano Hotel San Francisco include flat screen televisions, high-speed Internet access, bathrobes, Moroccan décor, and cherry wood furnishings.

Guests staying at the Serrano Hotel San Francisco will find that the 17-story Spanish Revival hotel offers valet parking, laundry service, and wine receptions in the evening, as well as a fitness center, steam room, and massage room. The hotel also offers an onsite restaurant called Ponzu and complimentary coffee and tea in the morning.

Amenities:

24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Concierge
Conference Room(s)
Connecting Rooms
Disabled Access
Dry Cleaning
DVD Player
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Massage / Beauty Centre
Medical Assistance Available
Meeting Rooms
Mini Bar
Modem / Data Port
Multilingual Staff
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Restaurant
Room Service
Safe-Deposit Box
Sauna
Secretarial Service
Security Guard
Tour Desk
TV
Valet Parking
Wake-up Service

Check-in:

From 3:00 PM

Check-out:

Prior to 12:00 PM

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 283 reviews

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Date of Stay: July, 2009

Small rooms and smaller elevators...missed the convenience of a coffee shop with food in the hotel, but was blessed with many local restaurants, so did not starve. Location was good for most activities, and close to public transportation, which is important in the city. Fitness club is small, but nicely appointed. Staff was courteous but not well informed. Had to go to internet for most directions.

	Date of Stay: June, 2009
Personnel. Non-operable windows/however thermostat did control temperature. Okay.

	Date of Stay: January, 2009
lovely hotel, nice location, friendly people, great bed and pillows and clean. we had a very relaxing stay. some of the rooms are very tiny, but we were able to switch to a slightly larger one and were very comfortable.

Date of Stay: July, 2008

My husband and I wanted a quick getaway for the weekend.....but not spend an arm and leg. The exterior was being worked on construction wise when we arrived; however, the interior of the lobby is beautiful; an old building that was renovated for the hotel use. All of the staff were very knowledgable and, most important friendly; from the front desk staff to the maids and bell hops. The rooms are smallish (the bathroom more so); however, nicely decorated, very CLEAN, and the bed was comfy. There was a restaurant attached to the hotel which we did not try, and a fitness room, and business center, which we also did not try....only there Friday through Monday to see the sites! The location, I think, was good; walking distance to Union square and shopping, and the Theater district. The play Oh My Godmother should be a must see....very cute! Food was delicious in San Fran......the hotel desk clerk recommended Swan's Oyster shop......EXCELLENT if you love seafood.....long wait at lunchtime....but all locals, so you know it's good.....just a few blocks from The Serrano Hotel

	Date of Stay: July, 2009
Excellent stay, great service, great location to be a tourist, close to cable cars, shopping, restaurants!

	Date of Stay: June, 2009
Very friendly staff, knowledgeable, helpful and assisted us with getting around. They made a Jazz restaurant recommendation which we enjoyed very much. One of the rooms a little small. Great location. Wonderful staff. I will return rather than stay at the impersonal Hilton across the street.

	Date of Stay: December, 2008
Serrano is a very nice boutique hotel close to Union Square. The room was quiet, clean and comfortable and the staff was friendly and helpful.

	Date of Stay: June, 2008
nice older hotel that has been thoroughly redone very well. whoever redid the rooms did a great job with a realatively small space -- intelligence and good design throughout. very fashionable to boot.

Date of Stay: July, 2009

We were attending a conference across the street. Very convienant. Our flight was dreadfully late and arrived after 1 AM. All the staff was kind and respectful. Very helpful. Remember though be ready to give out tips for the person that helps with your luggage etc.........please don't forget to remember to leave a tip for the housekeeper when you leave. A very hard worker and very proud of her job. Theres a well stocked over priced refrigerator and snack bar. Watch it it could become a huge added expense.

	Date of Stay: June, 2009
The hotel was clean, fairly close to union square and excellent for theatre.

Date of Stay: September, 2008

My visit to San Franciso was to attend a memorial service for my younger sister. The reservations department helped us to upgrade to a suite to provide mroe room for all of our out of town relatives. The room was beautiful and soothing with exquisite decor, a luxurious nights sleep, and peace and quiet in the midst of a busy cityscape. The enire staff was friendly and the wine reception allowed us to mingle with other guests. I love this hotel and each year we plan to visit on behalf of my sister and this will be out new home away from home. Thank you so much for treating us with such respect during this tragic time.

	Date of Stay: April, 2008
The hotel is so nice. I loved the soft beds, the friendly staff and the wine bar each evening.

Date of Stay: July, 2009

The staff were extremely helpful with directions and restaurant recommendations and reservations. We had tickets to the King Tut exhibit at the de Young Museum. When asking for directions they informed us that museums are usually closed Mondays. Even after I checked my tickets they called the museum to double check before we made the trip over! It was also a wonderful touch to come back to the hotel late in the afternoon after an exhaustive day out to come back and be offered wine in the lobby to sit and relax. I HIGHLY recommend this hotel. Very convenient to Union Square

	Date of Stay: May, 2009
The pillows were the best I've ever slept on. It was before eleven and we could not find anywhere to eat after the theater. Worst meal we ever had but no reflection on the hotel. The room was kind of small but we were just there for the night after going to the theater. It was very nice though. Very comfortable bed and pillows were the best. They also had very nice bath products.

Date of Stay: September, 2008

I stayed 2 nights at this hotel (I had a reservation for 6) and was not happy there. The staff was nice, but the location is not. The Tenderloin district is right outside the front door, and even though the Hilton was across the street, if you plan on walking anywhere, it is dangerous. It is amazingly close to Union Square, but trust me, there are so many other options that are just as close. The room was extremely small for 2 people; the bathroom was the size of a closet--there was no counter to lay out toiletries and the toilet itself was small. If you can get a deal here and you are alone, I guess it would be fine, but this was not what would be considered comfortable. The lobby is gorgeous, but you don't sleep in the lobby, and the staff is nice, but they don't live there either!

Date of Stay: February, 2008

My husband and I had a delightful stay at the Serrano Hotel 2/25-2/28/08. The efficient & friendly hotel staff, lovely room w/ comfy king-size bed, complimentary morning coffee, newspaper, & wine from 5-6 p.m. all made our stay near perfect. We got a great rate on Travel online(about 125 per night) that was even better than the hotel website's. Its location near Union Square was also a plus. Only negative is it's near a "transitional" area w/ homeless people nearby. We are active seniors & never felt unsafe, however. (The Hilton is across the street.) Ponzu Restaurant adjacent to the hotel is excellent for Asian small plate tapas-style dining. Dottie's True Blue Cafe a block or two from the Serrano serves fantastic breakfast fare. (Though it's in a rougher area, we had to wait for a table on a weekday about 10 a.m.!) The upscale Colibri Restaurant a few blocks away in the theater district serves great Mexican food, not the typical dishes offered at most Mexican restaurants. Although the Serrano may not be quite up to other Kimpton properties, we were very pleased to stay there & give it two thumbs up-- way up!

	Date of Stay: July, 2009
The hotel is located within walking distance to Union Square, where you can catch the metro, BART, or cable cars to anywhere in the city including the airport. The complimentary wine from 5-6 was a nice touch.

	Date of Stay: May, 2009
The lobby was nicely appointed and rooms were spacious and comfortable. The hotel lobbywas lovely andthe staffwas very helpful.

Date of Stay: September, 2008

We chose this hotel because of price and location, my wife and I believe that the Union Square area is a great area to be based in for a San Francisco urban holiday. Although other areas are great it is easy to get from here to anywhere. We had a two queen bed room for my wife and I and our child for six nights. The room was a little small but we really only slept in the room so for the price we were not complaining. The games in the lobby were useful as they kept my son and I out of the room while my wife rested. The staff were exceptional, the wine at 5 was fun, I have had wine hours at other hotels and they are usually a bit lame but people participated and I was able to meet people from all over the states- don't miss. Complaint, Wi-Fi in the lobby only, cable access in rooms, computer access in the business centre was $7 for 15m- too high. I/We would stay again for the price we paid, if you are a business traveller it would be great.

	Date of Stay: September, 2007
The room was very clean and nice, although on the small side. The staff was very helpful and polite. And the hotel restaraunt, Ponzu, was outstanding. We had one of the best meals with the best service, that we have ever experienced.

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See 39 Photos	User Rating 4.0 out of 5 See 283 reviews Serrano Hotel San Francisco [] 405 Taylor Street San Francisco, California, United States
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Amenities:

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