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Melbourne Hotels
Sebel Hotel Albert Park Melbourne
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Sebel Hotel Albert Park Melbourne
See 14 Photos
User Rating
3.5
out of 5
See 12 reviews
Sebel Hotel Albert Park Melbourne
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65 Queens Road
Melbourne, Australia
Description:
Amenities:
Overview:
Overlooking the beautiful Albert Park Lake is the newly renovated Citigate Albert Park Hotel. With lovely views of the waters surrounding the entire city, including Port Phillip Bay, the hotel is also a great location for business and leisure travelers alike who want a convenient location from which to explore or travel to the city. The hotel is within minutes of the Royal Botanic Gardens the CBD (City Center) and the South Yarra shopping along Chapel Street and is one of the more modern hotels in Melbourne.
The Citigate Albert Park Hotel is located at 65 Queens Road and is 22 km from the airport.
There are 137 rooms in the hotel, with most offering views of the Port or the Lake. All have wireless Internet, LCD televisions, safes, mini bars, hot beverage centers and climate controls.
Guests of the hotel will enjoy a great array of amenities including a business center, valet parking, heated indoor pool, sauna and spa, fitness center, tennis courts, golf course and bicycle hire. Additionally there are excellent conference, event and meeting rooms and three signature restaurants in the hotel as well.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Massage / Beauty Centre
Medical Assistance Available
Meeting Rooms
Mini Bar
Modem / Data Port
Multilingual Staff
Parking
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Secretarial Service
Security Guard
Swimming pool
Tour Desk
TV
Valet Parking
Wake-up Service
Check-in:
From 10:00 AM
Check-out:
Prior to 2:00 PM
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User Reviews:
Rating out of 5
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Facilities
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Rooms
Overall rating
Based on
12
reviews
Date of Stay:
January, 2009
Having paid for a return airport shuttle bus promising delivery to hotel door, we were disappointed that this property is deemed to be too far out of the CBD for this service. Its location also meant frequent taxi rides to and from the city, thus negating any perceived value in its rack rate. The bad news is that neither the fridge nor the airconditioning worked properly resulting in (a) food spoilage and (b) frayed tempers. The good news is that the rooms are spacious and clean and the staff were professional, friendly and very helpful.
Date of Stay:
January, 2009
Beware and stay away! While the price seemed attractive, it ended up costing us more than we bargained for. Room service was painful, with repeated requests for many of the basics necessary, and cleaning staff stole $100 from our bedside table!!! Our brief getaway ended up entailing more costs, police investigations and patronizing responses from senior management staff. After initialing reporting the theft to weekend management - who responded with sincerity and real concern, senior management on Monday morning wiped clean their efforts by stonewalling our experience our experience and referring us onto our travel insurance company. No follow up has been provided yet by staff. Hotel facilities such as the spa were constantly breaking down and the door staff appear more interested in checking guests out than in!. Such a let down. We had been regular guests of the Carlton Crest previous, but the Sebel Citigate Albert Park can have their take over all to themselves!! No thanks.
Date of Stay:
December, 2008
Staff we very helpful.I would be happy to stay there again.Hotel is well situated between city & St Kilda.
Date of Stay:
January, 2009
I advise all future guests to scrutinise the "extras bill" as they had added "valet parking" to my 7 day stay - i did not have a car with me. The "non smoking" hotel, was a poor description. I frequently smelt cigarette smoke wafting around on the upper floors, yet nothing was done to resolve this. Further, in light of the charges applied to the room rates, to pay extra for a basic breakfast restaurant, is "nit picking" in my opinion. In my opinion, the hotel is ok, but nothing special. Best left to business meetings of short duration. I spent 7 days as a guest, and it was not something i would repeat.
Date of Stay:
August, 2008
Great view of Albert Lake Park out to Port Phillip Bay, the room was clean, Normal size. Food was very average.
Date of Stay:
December, 2008
The staff are very friendly and accommodating. I enjoyed my stay. Excellent service for a very good price...
Date of Stay:
July, 2008
Great stay.. the valet parking guys were fantastic! and after a big night the front desk let us have a late check out of 12:30pm!!! fantastic & highly recommended!
Date of Stay:
November, 2008
Our room was very clean, and we found the staff very friendly and helpful. Keep up the good work!. Thank you
Date of Stay:
July, 2008
Not much in the area but very close to the City centre, a short (and cheap cab) ride to either St Kilda or the CBD. Room was nice and large (Lakeview), good facilities within the hotel.
Date of Stay:
October, 2008
The restaurant was grossly over-priced and under-sized. I ordered whiting fillets as a main meal. The dish would hardly have made it as an entrée. And chips (which they oddly called 'fries') were an added extra. Not impressed. Apart from that, the hotel was very nice, and good value at the rate paid through hotelclub.net.
Date of Stay:
January, 2009
Location was excellent across the road from Albert Park and 5mons from St Kilda Beach. Easy to get to places by car and tram. Room was good size and clean. Had sideways view over lake and St Kilda in the distance. On the downside, queen bed only had 2 pillows and room had poor Foxtel choice and screen was pixellated. Maid service was varied with some items not replaced on weekend.
Date of Stay:
December, 2008
the staff are very friendly. location is good, 5 min drive to the CBD. though no free parking in the hotel, but easy to find free street parking after 6pm the only bad thing is it may be noisy in the morning because of lots of travel tours leaving in the early morning
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