| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: May, 2008 |
| Basic accommondations, clean but nothing fancy. Phone with charges for local calls, TV and mini-fridge only ammenities in the room. Good food in the restuarant. Parking can be a problem. EXCELLENT STAFF- very personable and they promptly responded to a rowdy guest complaint. Hotel is NON-Smoking anywhere inside. A fair value for the money. |
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| From: Laura |
| Date of Stay: October, 2008 |
| My stay at this hotel has always been great. The front desk clerks are wonderful. Housekeepers are great. The restaurant is great too. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: April, 2008 |
| Upon check in I found the staff very friendly. No complaints about the room as previous review stated. Laundry facility located on property which is a plus. There is a restaurant located on the property and found the food very tasty. There are several eatting spots within walking distance. Besides Ken's try Verna's Drive Inn the Pastele Plate was the Bomb! I would definately return, you can't go wrong with the price. One other thing we stayed by the Pool side and there was not a sound from those Coquie frogs :o) |
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| From: Julia |
| Date of Stay: September, 2006 |
| We stayed in the Hilo Seaside Hotel for one night prior to our departure out of the Hilo airport. The room was very clean, but I probably would not stay there for an extended amount of time. The room had 70's-style shag carpeting! We arrived on a Friday night, and there was very little nearby parking. I would recommend this hotel for a short stay near an airport. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: August, 2007 |
| a peaceful, quiet, clean place. the pool is not big but nice, problem it is open from 9 to 6 only. especially staff is so friendly as you could wish. oldfashioned but clean and well refurbished, this place creates a sweet atmosphere that got me to relaxing immediately. |
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| From: Gregory |
| Date of Stay: September, 2006 |
| Very friendly front desk as well as maintenance staff. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: August, 2007 |
| Basic hotel. No frills. Good location. Airport noise didn't bother us. No free wireless internet access. Housekeeping staff was very friendly and cordial, but had to ask for additional shampoo when we'd run out with bottle obviously empty. Front desk was helpful but varied by personnel. The hotel parking lot had limited space and filled quickly. Over flow parking was available on the "beach" across the street requiring a bit of "offroad" driving which can be a challenge in the dark the first night of one's stay. |
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| From: Jeff |
| Date of Stay: August, 2006 |
| I stayed here for 8 days. Great location, great staff, great rate, and good food in the restaurant. It fit my needs perfectly. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2007 |
| We stayed at this hotel for one night after visiting Volcanoes National Park and were flying out early in the morning so location close to the airport was important to us. The pool was closed when we got there - appeared to be undergoing some maintenance? Not really sure what the story was on that. The parking situation is a bit of a challenge as they don't have much of a parking lot. Fortunately we were able to find a spot on the street right across from the entrance so we got lucky. The room seemed reasonably clean but the walls were incredibly thin. Every time someone walked past our door during the night we could hear their conversation as if they were inside the room. At some point during the night someone tried to enter our room (were they lost??). Hotel staff was friendly at check in and check out and seemed happy to help. We walked down the street to another restaurant for dinner so can't say anything about the on-site restaurant. There is a nice parade of banyan trees down the street which makes for a pretty walk.The price was reasonable for the location - not somewhere I would have wanted to stay for a long time but after reading some of the prior reviews of this place, we were not sure what to expect. We didnt see any bugs or substantial dirt. The room was a bit dated but functional. I'd have no problem staying here again. |
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| From: arun |
| Date of Stay: August, 2006 |
| Hotel is conveniently located near the airport and other tourist activity. Hotel staffs are very friendly. Hotel's parking arrangement is not satisfied. Good value for the price. |
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| From: Roger |
| Date of Stay: July, 2005 |
| This is a pleasant, Hawaiian-owned and operated hotel located on Hilo Bay. The grounds include a koi pond, fern alley, and swimming pool area, and there is a spacious, open reception area. The attached restaurant serves good, reasonably-priced food including local specialties. The hotel is close to downtown, the port, and the airport. |
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| From: Shirley |
| Date of Stay: May, 2005 |
| Near the Hilo airport, not in the tourist area; older hotel; room and lobby tastefullly decorated. Noise level in guest quaters kept to a minimum. A very good value for the money in Hawaii. Room had very few electrical outlets. |
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| From: Olav |
| Date of Stay: May, 2005 |
| Good room for the money. Near the beach & about 3 miles from downtown Hilo. Friendly staff, convenient location. Building somewhat old, but well-kept. Insufficient parking for guests. |
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| From: Patricia |
| Date of Stay: February, 2005 |
| Hotel strategically located near airport, downtown, major access roads, restaurants and other major hotels. Clean, roomy facilities with friendly, attentive native Hawaiian staff and management. Crowded parking conditions may lead to parking along the street around the block (but no farther than large hotel lots anyway). Prepare to haul suitcases over several small sets of stairs (2-5 steps each) entering the hotel and getting to your room. |
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| From: Xin |
| Date of Stay: February, 2005 |
| If you are looking for a decent clean hotel, I would recommend to chose 3 star and above. |
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| From: Christine |
| Date of Stay: January, 2005 |
| It has a feeling of Hawaiian Heritage, with its wood carvings and Hawaiian prints. But a little updating wouldn't hurt.I think that the tile looked very new however the carpet needed replacing. The staff was friendly and helpful and the rooms were clean. I loved the pond in the front and the view was awsome. |
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