Best Western Hotel Cristal

LikedIt's my second time in this great hotel with friendly staff that "remembered" (software) that I was a former client. Excellent rooms, and beds, Nice views on the main avenue (Lipowa) and Orhtodox Cathedral Excellent location, right at the center of everything

DislikedIf u arrive a bit late (about 11-midnight) u've to ring and...wake up the receptionist and security.

LikedBreakfast was very good, we like it. It is in the centre of the city.

DislikedAt night a little bit noisy form the street

LikedGood, tidy hotel. Everything is clean. Very comfortable bed. Rich breakfast. Very pleasant SPA area.

DislikedNothing

LikedStaff was super nice. I wish I got her name but a dark haired lady in reception was very helpful and so nice. Everyone was really. The sauna, jacuzzi and salt room were so relaxing. The gym actually has more than just a workout bike so that was awesome too. Super clean and comfortable. Hotel is basically in the city center. Great location.

DislikedI can’t say I didn’t like just a couple things to comment on that I feel could improve. Only issue was parking is 40pln a day. It is cheaper to park on the streets if you’re staying weekdays. During the hours of 9-17 weekdays (weekends are free) you must pay for parking. You can to pay through an app (sky cash) or the meter. Comes out about 10-15pln cheaper. Restaurant was tasty but not the greatest (steak was a bit salty) and felt forced to leave a tip. I did enjoy the cheese plate that I had ordered to the room lots of cheese not enough bread though. It is pricey.

LikedSuper clean specious room, crystal clean bathroom

DislikedHotel parking at extra cost ? Seriously? Should be included in price