9.0 ExcellentSarah, May 2024
DislikedWe were on The Level. Would have liked more choice of drinks during the day. Maybe some spirits, e.g gin, vodka and Bacardi. Whilst it was appreciated and we upgraded to The Level because of this, we were fed up of cava and wine after two days.
10.0 ExcellentClare, May 2024
LikedEverything was perfect - the Level was well worth the extra money
DislikedNothing
9.0 ExcellentCharlotte, May 2024
LikedThe hotel is beautiful and I would definitely return. The location is great for accessing both Torrimolinos and Benalmedena with lovely walks to both resorts and the old town. The hotel itself was great, the pool area was clean and tidy with incredible views. The balcony (we were in a suite) also boasted great views and was large enough for the 4 of us staying. The breakfast....yummy! So much choice, fresh and had everything that anyone could want for breakfast and great time slots too. The Beach Bar was lovely, good was great, service was fab and the food was amazing. A really relaxed atmosphere and staff were friendly.
DislikedThe suite we were staying in was lovely and a few small issues that would just improve rather than cause major concern. - The placing of the fridge, coffee maker and kettle was unsafe, so if we wanted to use the kettle we had to balance it in front of the fridge which was dangerous (especially if you have children). - We were late checking into our room because it wasn't ready despite arriving on a very early flight and informing the hotel we would be there from check in at 2pm. Prior to arrival we checked that we would be able to access the room on time to decorate our friends room and add some wine, we were told that they couldn't do anything (fair enough) but check in at 2pm would be fine.
9.0 ExcellentKeith, May 2024
LikedGreat location and very comfortable
DislikedA small point but the lifts were very small for a large hotel
9.0 ExcellentLee, May 2024
LikedVery nice , 5star facilities and service
DislikedErmm , cold pool .. nothing really
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