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Sandos Caracol Eco Resort & Spa

Carretera Cancún, Chetumal, Km.295, Playa del Carmen, Mexico

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Book by Phone: 1800 666 2691

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Very Good, 8.0
Good value
Loved the beach
Superb dining
305 reviewsfrom verified guests

The Sandos Caracol Eco Resort & Spa offers Playa del Carmen accommodation nearby to many of the area’s attractions, including ethnic restaurants and local shops. The hotel also offers guests close proximity to the bay and the beautiful Caribbean beaches in the area. Guests of the Sandos Caracol Eco Resort & Spa can enjoy walking around the town, or they can access the hotel by car.

The rooms of the Sandos Caracol Eco Resort & Spa are divided into separate houses, suites, and standard rooms. The hotel's rooms offer amenities like minibars that offer water, soda, and beer. The rooms also offer satellite televisions, alarm clocks, ceiling fans, and air conditioners.

This modern hotel offers guests plenty of modern amenities, including three outdoor swimming pools, two tennis courts, two pool bars, and several other lounges and snack bars. The Sandos Caracol Eco Resort & Spa also offers guests six on-site restaurants, which offer a variety of food and atmosphere choices. The hotel offers health-conscious guests a gym and classes like spinning, Tai Chi, Pilates, and yoga. Guests can also enjoy water sports like windsurfing, sailing, and canoeing.

Availability and Prices

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Bar / Lounge, Air Conditioned, Non-Smoking Rooms, Mini Bar, Cable / Satellite TV, Coffee / Tea Maker, Hair Dryer, Complimentary Toiletries, TV, Disabled Parking, Wheel Chair Access, Bathrobes, Towels, Shower, En suite, Private Bathroom, Spa/Jetted Tub, Kids Club, Cots, Poolside Bar, Coffee Shop/Cafeteria, Breakfast in the Room, Family Room

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Tennis Courts, Golf Course, Medical Assistance Available, Sauna, Private beach, Spa bath / Jacuzzi, Excursions, Garden, Golf Course (on site), Golf Course (nearby), Beach (Direct Access), Scuba Diving, Windsurfing, Football Field, Nightclubs, Water Activities, Billiards, Dart Board, Fishing, Playground, Dancing, Volleyball, Tennis Courts (outdoor), Canoeing, Hiking, Beach Soccer and Volleyball, Diving Centre, Salon, Fitness Facilities, Jacuzzi, Steam Room, Massage, Solarium, Spa & Wellness Centre, Steam Bath, Barber/Beauty Shop, Beauty Salon, Health Centre, Body Treatments, Facial Treatments, Child Pool, Pool Outdoor, Games Available, Disco, Live Music, Doctor on call

Services

Business Center, Concierge, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Housekeeping, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Security Guard, News Stand, ATM / Cash Machine, Porters, Wake-up Service, Meeting Rooms, Laundry service, Shops, Computer, Laptop, Desk, Direct dial phone, Ticket Service, Audio/Visual Equipment, Full-service catering, Exhibit Space, Luggage Storage, Designated Smoking Area, Shops in Hotel, Souvenirs/Gift Shop, Express Check-In/Check-Out

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

The hotel has free parking. There is an airport shuttle that runs from the hotel.

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

Verified Reviews™

A summary of 305 guest reviews from verified websites only  

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Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

To help you further, this review information has been summarized into simple easy-to-read snippets. This allows you to get a true, complete overview of the hotel, in less than a minute.

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  • Approval 45 mentioned the cost of their booking in a review, 31 thought it was a fair price
  • Approval 75 guests mentioned the beach in a review, 68 loved it
  • Approval We found 31 reviews that recommend eating at the restaurant, only six said to avoid it
  • Approval Out of 55 reviews of the staff, 49 said they were kind and polite
  • Approval 20 guests mentioned the room cleanliness in a review, 18 felt they were very clean
  • Approval Ten guests mentioned the bar in a review, eight thought it had a great atmosphere and selection

Based on reviews from the following websites

Verified Reviews™

Sandos Caracol Eco Resort & Spa Very Good, 8.0
Cleanliness
Dining
Facilities
Location
Rooms
Service

305 guest reviews

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