| From: robin bostock-smith |
| Date of Stay: September, 2008 |
| Great location but expensive for quite a small room. Initially given smoking room which smelled badly but changed on request. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2007 |
| I stayed here for a week with my mother. Excellent location- right across from Buckingham place- short walk or tube ride to the rest of the city. Extremely helpful concierge and doorman- they were extremely friendly! Had our bags inside and our check in information ready before we were even out of the taxi! Convenient location to train and bus station if you will be visiting other parts of the country. Concierge knew the tour companies well- Evan Evans tours picks you up at the hotel. Our room was very smalll but incredibly comfortable- great bathroom- provided bathrobes, lotions, sleepmasks etc. Tea and coffee service in the room was great- room was cleaned and restocked perfectly everyday. Breakfast was wonderful- with a lot of options, room service ws equally good. The lounge/bar is a great place to relax in the evening or have afternoon tea. The restaurant-The Library- was really impressive-expensive, but well worth it. Very quiet- so if your completely exhausted from sightseeing or business like we were- you can count on being able to take a nap.Our view was the only thing really lacking- all we could see was the hotel across the street, but we weren't there often anyway.I will definately return! |
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| From: Robert Hutley, United Kingdom |
| Date of Stay: December, 2007 |
| Excellent traditional hotel - highly recommended |
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| From: david stanley |
| Date of Stay: September, 2008 |
| Friendliest staff on front desk ever. Nothing was a problem. Worth upgrading if you get the chance, they have some lovely suites. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2007 |
| I can't believe these other reviews. Be ready for a shock. * for a 10' X 10' ""closet"". No room to even put bags. *drinks. * chicken dinner. * internet per 1/2 hr. BAD value for money. So many other choices. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: February, 2007 |
| Great location, beautiful rooms and impeccable and courteous staff. Definitely our 1st choice again. Very near to multiple rail linesand rail station nearby has lots of food, pastries, etc. for most hours. |
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| From: Andrea Johnston |
| Date of Stay: August, 2008 |
| Very central hotel - great location. Staff very attentive and high service given. Room slightly small but then we are in central London, still very comfortable overall and would definitely return. |
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| From: Bryan Matthew |
| Date of Stay: August, 2008 |
| The Ruebens Hotel is very high standard with a warm welcoming atmosphere- I really enjoyed my stay there |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: August, 2006 |
| The desk personnel helped out a lot when my wife got sick. Rooms are expensive when compared with U.S. but its not in the U.S. The suite was nice but small. Hotel is across the street from the Palace. Would stay there again if I return to Londone. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: August, 2006 |
| The hotel was convenient to the subway/buses so it made it easy for sightseeing. The room was smaller than expected but we weren't there much anyways. The staff was nice and we would probably stay there again. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: August, 2008 |
| Stayed in a twin room - lovely comfy beds - minimal drawer space. Opted for evening meal as the optional extra (2 night stay deal) which was excellent as was inclusive breakfast. Overall a very pleasant long weekend break would definitely use this hotel again. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: August, 2008 |
| Made to feel very welcome the moment we entered the hotel. Staff very friendly and on hand to help with enquiries and information. Good value for money and the short stay was made to feel extra special on a very special occasion. |
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| From: Darren Fielding |
| Date of Stay: August, 2008 |
| The staff at this hotel are the most helpful, friendly happy staff we as a family have ever encountered in the many hotels we have stayed in. Nothing was ever too much and it was always done with genuine warmth and eagerness to please. This was our second stay at this hotel and it definately won't be our last. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| Excellent hotel for overseas visitors to get a flavour of the England of yesteryear |
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| From: D Walshaw |
| Date of Stay: July, 2008 |
| We found that the hotel was very easy to access from the station and was conveniently located for a lot of the tourist attractions. Overall very pleased with the visit |
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| From: S Mitton |
| Date of Stay: July, 2008 |
| We really enjoyed our stay at The Rubens. Service was faultless - from the man opening the door, to reception and in the restaurant at breakfast. Although it was not particularly cheap we felt we got something special - robes and water in the room for instance. Location was perfect for Billy Elliott ! |
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| From: d.p. baker |
| Date of Stay: June, 2008 |
| everything was ok, except they at first did not honor the reservation price that i got from you....but then they did. you might want to check with them further |
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| From: P E Cundill |
| Date of Stay: June, 2008 |
| Superb location - just around the corner from Buckingham Palace. Extremely friendly and courteous staff; excellent breakfast and the included carvery meal was top quality. Overall the stay was well worth the Lateroom's price. |
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| From: Samantha Johnston |
| Date of Stay: May, 2008 |
| The service was excellant. Two night stay option with meal was very good value. Location of Hotel enabled us to visit many places of our interest within easy walking distance. |
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| From: K Jennings |
| Date of Stay: May, 2008 |
| Staff very friendly, pleasure to stay there |
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