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Gatlinburg Hotels
River Terrace Resort Gatlinburg
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River Terrace Resort Gatlinburg
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User Rating
3.5
out of 5
See 48 reviews
River Terrace Resort Gatlinburg
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240 River Road
Gatlinburg, Tennessee, United States
Description:
Amenities:
Overview:
This resort is just six miles from Dollywood, and is located right next to Ripley’s Aquarium of the Smokies. The Gatlinburg Convention Center is within four blocks of the River Terrace Resort Gatlinburg. Whitewater rafting and hiking trails are close by.
Guests may park free at the River Terrace Resort Gatlinburg. A trolley is available to Wild Bear Falls Water Park.
Guestrooms offer views of the mountain, river, or the cityscape. Standard amenities in all rooms at the River Terrace Resort Gatlinburg include cable TV and coffee makers. Select rooms offer microwave ovens and refrigerators. Smoking is not allowed in any of the rooms.
For true convenience, the resort offers dining options right on the property. There are two seasonal outdoor pools that are perfect for hot days. The River Terrace Resort Gatlinburg has 20,000 square feet of flexible meeting space, and provides 24 hour security. The front desk is open around the clock to help guests with any needs that may arise. Laundry facilities are available for guests, and a business center is available for any photocopying or faxing needs. Internet access is available for a fee. Fishing in the river on the property is allowed.
Amenities:
24 Hour Reception
Air Conditioned
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Disabled Access
Elevator / Lift
Hair Dryer
High-speed Internet
Housekeeping
Laundry service
Meeting Rooms
Microwave
Modem / Data Port
Non-Smoking Rooms
Parking
Refrigerator
Restaurant
Safe-Deposit Box
Security Guard
Swimming pool
Tour Desk
TV
Wake-up Service
Check-in:
From 2:00 PM
Check-out:
Prior to 11:00 AM
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Overall rating
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reviews
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Date of Stay:
July, 2009
great location, parking was difficult with handicapped spaces poorly marked as were the buildings ... hallways not labeled to easily find rooms, bed was comfortable and room was clean ... checkout was too early and pool access began too late.
Date of Stay:
April, 2009
Easy access to Gatlinburg attractions. No parking, I always seem to stay up stairs even though I request ground level. I like the convenience to Gatlinburg.
Date of Stay:
April, 2009
The hotel is older, but this is the third time we have stayed here when in Gatlinburg. It is clean, the employees friendly and it is a nice family place to stay. I highly recommend it!
Date of Stay:
July, 2008
Hotel is rated best for location and security. I have stayed here many times but don't expect much from the rooms. They need to be updated in furniture,carpet, and overall appearance. One of the pools was closed and the hotub was out of order. The front desk was excellent and very friendly. Location is everything for this site.
Date of Stay:
July, 2009
This is the first time we stayed in downtown Gatlinburg and the location was great, with most attractions within walking distance.
Date of Stay:
October, 2008
I would not stay in this place again. The only things that was nice about this place was the view and the bed was comfortable. We had horrible service from the staff. Not only that we also had to wait thirty minutes past the check in time and the room we got was not the room that we orginially asked for.We also had towels that had awful looking stains on them and the mirrors were dirty. It was very out dated, had a door ajoining to both rooms on either side of us as well as a GLASS door with blinds to cover it at night...... who has a glass door at a hotel or "resort"! This in my eyes was not safe at all. The locks were not even sturdy when you locked the door.
Date of Stay:
July, 2008
This hotel needs a lot of repairs one of the beds was broke and the other bed had a huge dip in it.The bath tub would not drain, the bathroom sink would not drain, one of the pools was broke the other one was not heated and the hot tub was broke
Date of Stay:
July, 2009
The hotel is mislesding the overview tells it has a river view we had a view of the parking lot it was in the back of the hotel. The location was great, the service was good, and very clean.
Date of Stay:
September, 2007
Dirty, outdated, would not go back. We were put in the back building. Did not feel safe or clean.
Date of Stay:
July, 2009
We loved how clean our room was and spacious! It was on the river..nice view!!!
Date of Stay:
September, 2007
Would not stay here again. There are too many excellent places to stay in Gatlinburg to have been put in this type of hotel. Worst I've stayed in in years.
Date of Stay:
July, 2009
Okay. Window blind over door was missing one and had to hang a towel over it.
Date of Stay:
September, 2007
This place needs a major overhaul! We only stayed 1 night and that was enough. Never again! This place is dirty and run down and nobody there cares. I would hate to be an employee and have to hear people complaining constantly beacause they were! I'm sure people end up there thinking it is going to be a nice place because that is what happened to us but it was either go home or put up with it 1 night since it was Labor Day weekend. The PITTS! BEWARE!
Date of Stay:
June, 2009
The stay in the hotel was very nice. The room needed some touch ups here and there but nothing major. The staff is very friendly. The location is excellent, walking distance from major shopping areas and attractions.
Date of Stay:
June, 2009
This is an older hotel, and smelled a bit musty. But was right off main drag and easy walking distance to all of the main Gatliburg area. Plus the trolley picks up right next door at the aquarium. The front desk staff wasn't all that pleasant. And the business center is pay as you go.
Date of Stay:
June, 2009
no internet in our building, steep hill and steps to climb to get to room otherwise nice
Date of Stay:
June, 2009
Nice hotel, great balcony view, convenient to everything but loud music coming from lounge on the strip interrupted our sleep. When I mentioned this to the clerk upon checkout, she stated the music had been a problem for other guests as well so not sure why they continue to place guests in those rooms. Also, hotel rooms were supposed to be non-smoking but our room did have the smell of smoke upon entering. Anyway, mostly because of the music will find someplace quieter next time around.
Date of Stay:
June, 2009
I love this hotel. One of the things I enjoy most about Gatlinburg is hearing the water moving across the rock through town at night. This hotel is right on the water and we were even able to make a short walk down the drive and feed the local ducks who had babies with them. Everything for shopping was convenient as the mall is right across the street. The great restaurants are just a short drive or walk from the front gate. I would stay here again.
Date of Stay:
June, 2009
I like being so close to downtown. I walked everywhere I wanted to go in Gatlinburg. The staff was friendly. There were two pools so they weren't very crowded. There was no hot tub, but at least the pool was heated. One of the charter buses got stuck where we were supposed to park, so we were forced to park elsewhere. The people that were parked there ended up stuck for several hours and some missed their show in Pigeon Forge.
Date of Stay:
June, 2009
The room was real clean and pretty quiet I only wish the other pool was open....
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