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Riu Palace Riviera Maya

Avenida Xaman-Ha, Manzana 9 Y 10, Lote 1, Playa del Carmen, Mexico

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Book by Phone: 1800 666 2691

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Great, 9.1
Fantastic bar
Stunning pool
Superb dining
487 reviewsfrom verified guests

This Playa del Carmen hotel puts guests nearby to the city’s many attractions, including the city’s Mayan historical and archaeological sites. The Riu Palace Riviera Maya is also close to many restaurants and shops, and it’s within walking distance of many of the area’s Caribbean beaches. The Riu Palace Riviera Maya is easily accessible by car, and guests can get around the area on foot.

The rooms of the Riu Palace Riviera Maya offer guests modern amenities and comfortable surroundings. The 400 rooms are all suites, including bathrooms with jetted bathtubs, minibars with liquor dispensers, sitting areas, and flat-screen cable televisions.

The Riu Palace Riviera Maya offers guests comfortable surroundings and plenty of modern amenities, including an on-site restaurant featuring a full-service bar. The hotel offers 24-hour room service and a hair salon, as well as several small shops, a concierge desk, and laundry and room services. Guests can also enjoy a tennis court, table tennis, a volleyball court, and scuba diving lessons in the hotel’s pool. The hotel spa offers massage, facials, and body wraps, and guests can enjoy supervised programs for children and adult entertainment, including shows and live music.

Availability and Prices

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Bar / Lounge, Air Conditioned, Mini Bar, Cable / Satellite TV, Hair Dryer, TV, Wheel Chair Access, Towels, Shower, En suite, Bathtub/Shower Combination, Jetted Tub, Spa/Jetted Tub, Cots, Poolside Bar

Activities

Fitness Room/Gym, Swimming pool, Massage / Beauty Centre, Tennis Courts, Golf Course, Medical Assistance Available, Sauna, Bath / Hot Tub, Private beach, Spa bath / Jacuzzi, Garden, Beach (Direct Access), Boating, Windsurfing, Water Activities, Billiards, Horse Riding, Playground, Volleyball, Kayaking, Diving Centre, Salon, Fitness Facilities, Jacuzzi, Massage, Solarium, Spa & Wellness Centre, Beauty Salon, Health Centre, Child Pool, Pool Outdoor, Disco

Services

Concierge, Elevator / Lift, 24 Hour Reception, Babysitting / Child Services, Housekeeping, Multilingual Staff, News Stand, Porters, Wake-up Service, Laundry service, Shops, Shops in Hotel, Souvenirs/Gift Shop

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

The hotel has free parking.

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

FAQs

The following questions have been answered for you by Riu Palace Riviera Maya...

Where can we dine?
This hotel is all inclusive and we have 6 restaurants
*Don Manolo (Buffet) - International Food.
*Krystal (A la cart) - Fussion Gourmet
*Yashima (A la Cart) - Japanese Food
*Botafogo (A la Cart) - Brazilian Food
*Agave (A la Cart) - Mexican Food
*Chilis (buffet in the morning, A la Cart in the evening) - Steak House
What can I do nearby?
The hotel is in Playacar Area, 20 minutes by foot from Playa del Carmen downtown and inside the Playacar there are a lot of hotels and some shopping areas.
What is the beach like?
The beach is in front of the hotel, just a minute by foot from the pool area and 3 minutes from the reception.

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Verified Reviews™

A summary of 487 guest reviews from verified websites only  

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Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

To help you further, this review information has been summarized into simple easy-to-read snippets. This allows you to get a true, complete overview of the hotel, in less than a minute.

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  • Approval Out of 27 reviews of the bar, 25 said it had a great selection and atmosphere
  • Approval 83 guests reviewed the pool, 79 said they loved using it
  • Disapproval 48 guests mentioned the bed comfort in a review, 39 felt the beds were uncomfortable
  • Approval We found 69 reviews that recommend eating at the restaurant, only 21 said to avoid it
  • Approval We found 149 reviews that said they enjoyed the beach, only 11 didn't
  • Approval 16 guests reviewed the shopping options, 15 felt they were good

Based on reviews from the following websites

Verified Reviews™

Riu Palace Riviera Maya Great, 9.1
Cleanliness
Dining
Facilities
Location
Rooms
Service

487 guest reviews

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