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Edmonton Hotels
Ramada Hotel Edmonton
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Ramada Hotel Edmonton
See 12 Photos
User Rating
2.0
out of 5
See 21 reviews
Ramada Hotel Edmonton
[]
11834 Kingsway
Edmonton, Canada
Description:
Amenities:
Overview:
The Ramada Hotel Edmonton is ideally located for business or pleasure. The hotel property is near the downtown area while providing easy access to such attractions as the Royal Alberta Museum, Telus World of Science, West Edmonton Mall and Commonwealth Stadium. Guests of the hotel will also be near a host of different restaurants, shops and entertainment venues.
Edmonton International Airport is situated within 35 kilometers from the Ramada Hotel Edmonton. Free parking is provided by the hotel for the use of guests. Public transportation is available within the local area. The network of major highways in the nearby area allows visitors to easily access the hotel as well as major attractions.
The well appointed guest rooms at the Ramada Hotel Edmonton feature amenities such as coffeemakers, cable television and modems. There are 431 guestrooms at the hotel.
Along with an onsite café, the Ramada Hotel Edmonton offers guests the use of conference facilities, gym, sports bar and restaurant. The hotel provides 24-hour front desk service for late arrivals.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Connecting Rooms
Currency Exchange
Disabled Access
Elevator / Lift
Fitness Room
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Massage / Beauty Centre
Meeting Rooms
Modem / Data Port
Multilingual Staff
Non-Smoking Rooms
Parking
Pets Allowed
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Security Guard
Swimming pool
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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User Reviews:
Rating out of 5
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Overall rating
Based on
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reviews
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Date of Stay:
September, 2008
Best hotel ever! Service is great!
Date of Stay:
April, 2009
Given that I was there on business and needed to access the business center, I did not appreciate having a dozen or so teenagers taking up all of the working computers and printers to look at their Facebook or MySpace pages.
Date of Stay:
June, 2009
Liked the location. Ice machine not working. Nice pleasant atmosphere, friendly staff.
Date of Stay:
October, 2008
This was absolutly HORRIBLE. Apparently they are undergoing renovations however the things they are not renovating is their staff! First te elevators in teh northtower are ALWAYS going down and if they are not broken they litterly take 20minutes(NOT an exageration) to get htere the west tower feels like your living in a basement, it's dark, cold and smells and the east tower, only some rooms are renovated (the staff doesn't even know which ones) a nd the renovations is new drapery and a lighter furniture!!! WOW still the same crap hotel. They are SO disorganized and all the staff is confused (they had a MANAGER up front not knowing how to work the system how is that for class1) most of their down time is spent doing refunds becasue of the lack of communication they look retarded they alwasy have to comp something. The Botanicas food is good. HOWEVER trying to get seated adn served is another story. service is poor adn the day cooks vs the night cooks is insaine- night cooks will mod your meal happily where as the day cooks you can't get a meal you will actually enjoy! The pop machines are ajoke! you get the wrong pop after paying for it! and you have to pay with tokens or a credit card!! the bottles of water in the rooms are warm and discussting, they say complementry yet when you leave they charge you $ for a bottle of "complementry" water!!! to sum this up I not only think you should avoid this place as much as possible but I believe it should be SHUT DOWN - this is a bad name and look on Edmonton!!
Date of Stay:
July, 2008
Our floor was under renovation, should have been closed off completely. We had to share the elevator with construction men and their tools. Had to walk through construction zone just to get to the elevator near lobby. Its about time its getting renovated, but close off the wing so the construction men can get their job done and customers don't have to see the mess. Our room was recently painted, and caulked and fumes were so bad we had to sleep with patio door open all evening. Hallway to our room smelled musty and dusty from the renovation. Our room was nicely updated however, good to see a change as we stayed here last year also. Homeless people with shopping carts welcomed us each morning we went to our car in the parking lot.
Date of Stay:
December, 2008
it was nice to stay their and the staff is very friendly.
Date of Stay:
January, 2009
The hotel was clean and comfortable, however I felt that as a young couple with young children using the facilities only to sleep the front desk should have been more considerate. They put us poolside right by the major stairway, which had people coming and going all night. I didn't get one hour of sleep for the six hours we needed the hotel. I wish that in the future they will be more considerate of peoples needs when placing them in a room, or manage the other customers better and remind them that it is quiet time after 11, so there shouldn't be yelling and slamming of doors at 3:45 in the morning.
Date of Stay:
July, 2008
The room was disgusting! There was a layer of sand covering the bottom of the shower, hairs on the toilet seat, stains on the walls. I was afraid to touch anything and I slept on top of the blankets with all my clothes on. To top it all off they charged my credit card for the room AFTER travelocity had paid them and already charged my card themselves. Now 2 months later I still can't get ahold of the hotel manager for a refund, and the people at travelocity have stopped trying.
Date of Stay:
August, 2007
Stayed in non-smoking room, however the smell and smoke from the other floors drifts into the room through the vents. Ceiling tiles in room were mouldy and crumbling. Ceiling tile over shower was waterlogged but had been painted to cover up stains. Blanket had cigarette burns. No fridge in room, TV was and old 19", windows have no screens so bugs get in. Pop machines require "tokens", and when tokens are purchased, the machines take them and do not dispense drinks. Was listening to "free 5 minute preview" on the "OnCommand" TV music channels, and at the end of the 5 minutes, * was automatically charged to our bill without warning. Local calls are VERY costly. Card reader quit working on our door. When reservation was made, we were pomised a rate of * per night, as we were attending local medical business. Upon arrival, we were suddenly told that in order to receive this rate, we were required to obtain a letter from the hospital confirming that we were actually there on medical business (very inconvienient). Asked for 1 bed but upon arrival were told that we could only have 2 because it was "too much trouble" to change rooms. This hotel is in a GREAT location, and has a LOT of potential if Ramada would just do some work to it !! Will definately not stay here again, anytime soon until some serious changes are made. Unless you like disappointment, this is not the place to stay..... the Best Western down the road is MUCH nicer.
Date of Stay:
March, 2008
Our first room was horrible! The carpet was full of stains and burn marks. The loveseat in the room was old and ratty. I must say though when I complained about it they did upgrade our room at no extra charge so I would have to say the service was good.
Date of Stay:
October, 2008
Food and presentation and cleanliness. Customer Service room space, room arrangement, quality.
Date of Stay:
June, 2007
We stayed here for a family wedding.One did not get the booked queen sized bed. The whole hotel is in terrible shape and needs an overhaul from top to bottom. It was raining and the roof leaked.
Date of Stay:
June, 2008
The staff was nice. The room was a mess, holes in the rug, smoke burns on the floor, made the bed but didn't give out more room supplies. I won't ever go back.
Date of Stay:
June, 2007
This has been the worst hotel we have stayed in edmonton.the carpets and furniture in our room was stained windows filthy no screens.no room service, tva 19 in tv with no movie chanels,no phone book in room to order takeoout.as freq travelers for the we have had much better rooms at lesser rates.hugely disapointed especially for a ramada hotel,will not stay here again or recommend it
Date of Stay:
March, 2008
Not much, maybe the price. Run down. It was ranked as a 4 star hotel but was anything but run down, paint peeling off the walls and stains all over the carpets.
Date of Stay:
January, 2007
The customer service at this hotel was absolutely horrible. They treated us very poorly and they were very confrontational (Nigh audit member, security guard) I would not suggest this hotel to anybody. The rooms were dirty, the location of the hotel is terrible and the staff members know absolutely nothing about customer service and how to keep the paying customers happy!!!!
Date of Stay:
July, 2007
Beds, bathroom clean Poor air quality, no air conditioning, dusty carpets, broken ice machines. The hotel is falling behind on maintenance. A swimming pool would be nice. This hotel does not rate one star.
Date of Stay:
July, 2007
Superb location. No microwave or fridge. Spartan, minimal rooms. We absolutely loved the hotel except for the most rudimentary level of our room. The beds were comfortable. I appreciated the internet access. Julie's Bistro in the lobby was excellent in every way.
Date of Stay:
October, 2006
Great experience. I love the service of the staff and the suite I stayed in was great. I will definitely come back.
Date of Stay:
July, 2006
"Room is so dusty, Bedsheets with stains. You pay to use even a local call. Coffee maker so dirty..."
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