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Richmond (Virginia) Hotels
Quality Inn West End Richmond (Virginia)
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Quality Inn West End Richmond (Virginia)
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User Rating
3.5
out of 5
See 76 reviews
Quality Inn West End Richmond (Virginia)
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8008 W. Broad St.
Richmond (Virginia), Virginia, United States
Description:
Amenities:
Overview:
The Quality Inn West End Richmond (Virginia) is a Richmond hotel located in the suburbs of Richmond, Virginia. There are several restaurants and entertainment opportunities within walking distance of the hotel. The downtown area is a short drive away, and offers sights such as the Richmond Coliseum, the James River Canal Walk, the Carytown Shopping District, and the Virginia Science Museum.
The Quality Inn West End Richmond (Virginia) is located a short drive from the Richmond Airport. Taxi services are available, as well as some public transportation. Several restaurants, shops, and entertainment venues are within walking distance of the hotel.
Every guest room in the Quality Inn West End Richmond (Virginia) offers standard and luxury amenities, such as a large-screen cable television, in-room movies, video games, clock radios, irons, safes, coffee makers, hair dryers and complimentary toiletries. Handicapped accessible rooms are available for guests with disabilities.
There are several amenities available at the Quality Inn West End Richmond (Virginia), including a seasonal outdoor pool. Business travelers may avail of the copy and fax services, meeting spaces, and high-speed Internet connections. This is a pet-friendly hotel that offers 24-hour security and front desk assistance.
Amenities:
24 Hour Reception
Air Conditioned
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Conference Room(s)
Disabled Access
Elevator / Lift
Free Breakfast
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Microwave
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Refrigerator
Room Service
Safe-Deposit Box
Security Guard
Swimming pool
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 11:00 AM
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Date of Stay:
July, 2009
When I arrived, there was a problem checking in. I had made reservations for a double bed NON-smoking room, but when I got there was told that all was available were smoking rooms for that size, so I settled for a room with 1 king size bed, as I would have been miserable in a room that had been smoked in. The majority of the staff were super friendly and helpful. The breakfast was a basic breakfast of muffins, cereal, juices, friuts, and bagels, which was fine and free. I did make a small mistake by leaving some change in my room (not much) and came back later that day, and it was gone. I am hoping that the maids thought it was their tip, and that it wasn't taken on purpose. I did not leave anything else in my room of value to me after that. The noise level at times was too much, but I guess you will have that with older hotels. The rooms were clean for the most part. I have stayed there before and will stay there again, if my business takes me to Richmond in the future. Overall, good value for the money.
Date of Stay:
June, 2009
The people were friendly.
Date of Stay:
January, 2009
The hotel was a Quality Inn, but alas we saw no quality. Our rooms were never cleaned and I had to ask for more toiletries. The beds and pillows were very uncomfortable. It was a reasonably priced hotel that disappointed me from the pictures I was shown on the online travel website site. I will not stay there again.
Date of Stay:
January, 2008
showers did not work - no hot water.
Date of Stay:
July, 2009
it was dirty and smokers in every room it stunk and we will never stay there again !
Date of Stay:
June, 2009
First time experience with this chain in this area. Reasonable rates, very clean, exceeded expectations. Nice hotel, reasonable rates, and very clean. Enjoyed stay there.
Date of Stay:
October, 2008
Second nights stay, awoke to water pouring through ceiling. Gathered luggage and went to checkout. When I explained to the clerk the situation, she simply said, I'm sorry, someone must of have run over their shower. Well, let me tell you, it must of have been some deep and long shower. Then she handed me a receipt that didn't match to my internet receipt, but couldn't explain it either. Finished with me she quickly turned her attention to the next customer to devert attention I suppose. A real stinker you know, and I didn't even get a chance to take a shower.
Date of Stay:
November, 2007
We stayed there with a group of cheerleaders. I had read warnings of dirt, and mold but the team mom didn't. We arrived at 5 p.m. and the rooms were still being cleaned. The girls were booked on the same floor and the rooms weren't. About 8 p.m parents started complaining because their rooms didn't have hot water. Mine room had hot water but NO heat. They did fix the heat but it took an hour for the maintenance man to come. But little did I know the worst was yet to come. In the morning, I went to take a shower and the bottom of the tub was black with mold. I don't mean mold at the edges, I mean the whole bottom of the tub was solid black. When I check out they refunded half my money and admitted IT was mold on the bottom of my tub. Several parents and children in our group said they had nasal congestion and trouble breathing during the night. After hearing of the mold problem in my room, they concluded there must have been mold in their rooms and that triggered allergies. Do not book this hotel, it is a health hazzard.
Date of Stay:
June, 2009
Just spent the night. But nice room and furnishings. Lacked usual "hotel funk" smell.
Date of Stay:
June, 2009
morning buffet. the room's carpet was as sticky as a frat house floor after a keg party.
Date of Stay:
October, 2007
We chose this hotel for it's proximity to I-64, and it's pet friendly facilities. The room wasn't fancy, but it was clean and comfortable. There were no restrictions regarding our dogs (they allow up to 3 pets), just a * pet fee. No crates necessary, etc. Our only problem was that our room was across from the free breakfast area which precipitated an early bark alarm from our youngest. For one night it was perfect. No complaints, and the staff largely couteous and helpful.
Date of Stay:
June, 2009
Hotel is really in a great location; lots of restaurants to choose from. We checked in after long day at Kings Dominion and the lobby looked fine. Hallways/elevators very dirty and had a smell. The rooms a/c had lots of stuff in screen, tub bottom looked very dirty, some mold in bathroom, stuff in corners on vanity...just not very clean. However I will say the beds were ok and were clean. Also alot of "traffic" in hallways till 1am or so.
Date of Stay:
June, 2009
Great location, fairly clean hotel, contiental breakfast, price. Overall condition was dark and run down, although it was clean it didnt feel clean. Great location- close to downtown Richmond, Kings Dominion, and an hour away from Busch Gardens. Great price, but you get what you pay for- rust stains in the bathtub, broken bathroom ceiling fan, dents and holes in different areas of the room, noisy A/C, and old, outdated room/hotel features. Personally, although it was clean, it was hard to get comfortable. Lastly, there was friendly staff and large sized hotel rooms with refrigerators and plenty of storage space.
Date of Stay:
June, 2007
Pre-registered for a Non-smoking room. Was placed on a Smoking FLOOR and told all the non-smoking rooms were sold out before I made my reservations online. Housekeeping: Have to REQUEST fresh sheets and towels, or you will have to reuse (if you forget). Did not clean mirror and sink area.
Date of Stay:
June, 2009
The hotel looked nice outside but the room was horrible. It smelled bad. I had to cut on the air for the odor to go away not to mention I bought air freshner and candles too. Don't br fooled by it's looks.
Date of Stay:
May, 2009
A decent choice in a hotel, good value for the money, clean and comfortable. Wireless internetwas veryslow. Reasonably nice hotel especially for the money not too fancy but safe, nice and clean. I'd stay there again.
Date of Stay:
May, 2006
Noise level by other guests in halls could be curbed more efficiently.
Date of Stay:
June, 2009
My stay was ok, i just think the rooms could be a lot bigger. Overall everthing was fine.
Date of Stay:
May, 2009
Great location. Water pressure. Very good hotel!
Date of Stay:
June, 2009
the staff were very approachable and went out of the way to meet your needs. pool was just the right size. good restaurants around. very convenient to major highways.
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