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Northampton (Massachusetts) Hotels
Quality Inn & Suites Northampton (Massachusetts)
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Quality Inn & Suites Northampton (Massachusetts)
See 5 Photos
User Rating
2.5
out of 5
See 19 reviews
Quality Inn & Suites Northampton (Massachusetts)
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117 Conz Street
Northampton (Massachusetts), Massachusetts, United States
Description:
Amenities:
Description:
The Quality Inn and Suites™ hotel is conveniently located in Northampton's arts and entertainment district and less than a mile away from Smith. The University of Massachusetts Amherst (UMass Amherst), Hampshire College, and Amherst College are all less than 10 minutes from this hotel. The hotel is near the Holyoke Mall at Ingleside, Western New England's largest shopping destination. For added family fun, the Mullins Center entertainment venue and Magic Wings Butterfly Conservatory and Gardens are both just nine miles away. Guests can enjoy exploring the beautiful scenery at one of the nearby parks, where they can easily run, walk or bike along the trails. Several golf courses are close to this hotel. A number of restaurants, cocktail lounges, and shops are also in the vicinity. Some are within walking distance. The guests of this hotel are invited to enjoy amenities like free deluxe continental breakfast & free coffee, free local calls, free wireless high-speed Internet access, indoor heated pool and hot tub, and an exercise room. Business travelers will appreciate access to copy and fax service. The hotel also has banquet and meeting rooms that can accommodate most business or social functions for up to 88 people. For added convenience, laundry facilities are on the premises for guest use. Ample parking is available for cars, trucks and buses.All spacious guest rooms come equipped with microwaves, refrigerators, flat-screen TVs, curved shower rods, hairdryers, coffeemakers, irons, ironing boards, and pillow-top mattresses. Some rooms have work desks and sofa sleepers. Handicap accessible and non-smoking rooms can be requested.
Overview:
The Quality Inn and Suites™ hotel is conveniently located in Northampton's arts and entertainment district and less than a mile away from Smith.
Amenities:
24 Hour Reception
Air Conditioned
Banquet Facilities
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Disabled Access
Elevator / Lift
Fitness Room
Free Breakfast
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Kitchenette
Laundry service
Massage / Beauty Centre
Meeting Rooms
Microwave
Non-Smoking Rooms
Parking
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Swimming pool
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 11:00 AM
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Rating out of 5
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Overall rating
Based on
19
reviews
Date of Stay:
May, 2009
We were disappointed with the lack of quality of this "hotel". It was really a motel as the doors to the rooms were right off the parking lot. The hotel is very close to a main street and there were drunk wanderers in the parking lot on more than one occasion. We also had a problem with the tv remote control. It did not work and realized that it was the battery. The person at the front desk could not help us and told us there were no batteries. When we asked her if we would be reimbursed if we went out and bought the batteries ourselves, she did not know and did not want to call the manager at home. It was a Saturday evening around 9 pm! The free continental breakfast was crowded and there were not enough seats for all the guests. No one cleared the tables or replenished the food as needed. The bed was very comfortable! The bathroom was too small.
Date of Stay:
March, 2009
The emergency hot tub shut off button was right next to the the on switch. The water was cold because people hit the wrong awitch cover in the emergency. We were pleasantly surprized at the brightness of the lobby. That alone invited you to stay. The coffee at the continental breakfast was the best I have tasted! Although it was getting later in the breakfast hours, the staff kept the food supplies full. We will return many times over.
Date of Stay:
July, 2008
Location misrepresented! Actually, a renovated strip motel. Could not acommodate a 55+ senior in a frist floor room once
Date of Stay:
September, 2008
Convenience and comfy beds free breakfast. Climbing stairs to room we're seniors. It was fine and fit our needs.
Date of Stay:
July, 2008
It is NOT in the downtown district, NOT within walking distance of anything but a bowling alley, and certainly not worth the price listed, which brings it to a hundred bucks, with tax. Furthermore, even though there were only half-dozen cars in the parking lot by dark. Check-in person said 'the computer would not allow it" You would think a 'senior' discount would allow for an accommodation for an elder person... The pool and fitness room are in the fully upgraded part of the complex, where the conference rooms are. Other guests, and my teenage son and I, were clustered in rooms near the office-- rooms that have been spruced up inside, but are by no means as described in the features section. Shame on both Quailty Inn and AARP Passport! This is the thrid time I have been disappointed by use of aarp/travelocity! No more online reservations for me! I will revert to the old method of calling, and using my card to reserve on the telephone or in person.
Date of Stay:
July, 2008
It is not worth what I was charged for my room.
Date of Stay:
June, 2007
The location. Coffee rings on the table left over from someone before me not a good cleaning and one of my guests room smelled like dirty socks. This place is ok should be a little cheaper for what it is but ok for one or two nits.
Date of Stay:
June, 2007
Location. Dirty motel. Smelled bad. I would not recommend this hotel to anyone unless they are on a strict budget.
Date of Stay:
June, 2007
Hot tub - breakfast great. They gave us a smoking room it was really bad. Hotel was good, location great, their pool was very cloudy. Our room was a smoking room and it really stunk, I asked if they had spray. I was told no I went out and bought and a scented candle. There was another woman in the lobby and she left because of the smoking room. I think it is very good but I do not like that they can not guarantee a non smoking room I do not think.
Date of Stay:
June, 2007
Continental breakfast was good. Doors to the room are on the outside. I did not like this hotel because the doors open to the outside. I have been bothered by people knowing what room I am staying in because they see me walk in.
Date of Stay:
May, 2007
Everything. Nothing. It was comfortable, clean and inexpensive.
Date of Stay:
May, 2007
Tea bags. Closet door was awkwardly placed and hard to maneuver around. Great for economy stays.
Date of Stay:
April, 2007
Close to my destination. Unhelpful staff. Was not able to get non smoking room or king sized bed even though it was requested on date reservation was made. Staff was unwilling to credit a charge for a movie that was not advertised to be in Spanish and was not watched.
Date of Stay:
March, 2007
Friendly staff. Breakfast great. Jacuzzi was cold but I don¿t fault the hotel. We had a very nice stay, I was impressed with the overall experience
Date of Stay:
February, 2007
Good continental breakfast. The heat was not on in the room when we arrived and it was cold! We only stayed one night, so the room was fine. Not sure I would want to stay longer than a weekend. The bathroom was small and was not heated.
Date of Stay:
February, 2007
The staff was very accommodating and seemed to care about my satisfaction. Maybe healthier choices for breakfast. This hotel was a great location for my business travels - it was clean and I was surprised that it was only a 2.5 star rating. The staff was great!
Date of Stay:
January, 2007
I would strongly recommend against using best western hotels. Had to cancel my trip because my daughter became ill and requested that I not come. Called hotel and they agreed to move my reservation.
Date of Stay:
November, 2006
Microwave & fridge in room! Well-appointed with basics. Minor trouble communicating with front desk/housekeeping. Would not keep me away. Clean, attractive, well-appointed with basics. Friendly staff and one of the nicest breakfasts I've seen at a hotel of this level.
Date of Stay:
November, 2006
Continental breakfast was good. Carpets stained, shower heads were too low. We stayed here last year at a lower price. My sister likes the rooms, but I think they look somewhat "used". Towels were very nice.
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