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Pointe Hilton Tapatio Cliffs Resort Phoenix

Address: 11111 North 7Th Street, Phoenix, Arizona United States map

from $85 USD*

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User Rating

4.0

out of 5

See 274 reviews

This Phoenix accommodation is called the Pointe Hilton Tapatio Cliffs Resort Phoenix. It is just a short distance from the city center. It is located amid the rugged terrain of the Phoenix North Mountains.

This hotel is found at 11111 North 7th Street in Phoenix, Arizona. The Pointe Hilton Tapatio Cliffs Resort Phoenix is just 20 minutes from the Sky Harbor International Airport. There are mountain bikes available for rent.

The hotel offers an impressive number of individual units, 584 in total. The Pointe Hilton Tapatio Cliffs Resort Phoenix has rooms that are decorated in a distinctive Mediterranean style. For entertainment there is a 32-inch flat screen available with cable channels and video games included. Each room has a patio or balcony area.

There is a business center at the Pointe Hilton Tapatio Cliffs Resort Phoenix as well as meeting space for business travelers. There is 65,000 square feet devoted to just meeting space. The hotel also provides two on-site restaurants in Pointe in Tyme and La Cantina, serving classic and Mexican food respectively. For recreation there is a golf course as well as two tennis courts. There is a spa and salon area that offers a sauna, fitness center and eight swimming pools.

Amenities:

24 Hour Reception
Air Conditioned
Airport shuttle
ATM / Cash Machine
Babysitting / Child Services
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Elevator / Lift
Fitness Room
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Massage / Beauty Centre
Meeting Rooms
Mini Bar
Modem / Data Port
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Secretarial Service
Security Guard
Spa bath / Jacuzzi
Swimming pool
Tennis Courts
Tour Desk
TV
Valet Parking
Wake-up Service

Check-in:

From 4:00 PM

Check-out:

Prior to 12:00 PM

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User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 274 reviews

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Date of Stay: July, 2009

Booked a room for my birthday and it really was perfect. The room was very nice and very clean. I loved that they have the little water park, and the grounds are beautiful. The staff is super great! When I asked the girl at the front desk where a store was, because I forgot my phone charger, she told me to go to security, and they might have one I could use. So I went over, and they did!! It saved me time and money!!! I really enjoyed my stay and I cant wait to go back!!!

	Date of Stay: June, 2009
Excellent value. Very relaxing during a busy business trip. Hot tub was luke warm, but not a big deal. I definitely enjoyed staying at this hotel. There is not much to complain about when it went so well. Staff was very professional and made sure my stay was enjoyable.

Date of Stay: February, 2009

The whole experience was great. The grounds were clean , the room was big and had a great view. The staff was friendly and very accomdating. The pools were clean and a lot of fun. The poolside restaurant was inexpensive and the pool attendant were great to the kids. We enjoyed an amazing dinner at A Diffrent View resaturant , the food was great, but sadly we were not at all impressed with the service , we feelt rushed and as we were putting them out at any request we made! The part was disapponting since it was our only romantic outing without the kids.

Date of Stay: July, 2009

Hotel was just OK Upon checkout we had a charge for $16.85 on our incidentials bill for in room mini-bar charges. When I called the desk they acted like I was a thief and I quickly told them that a financially afluent, 4.0 million mile traveler does not rip off mini-bars. Not to mention I am a Hilton Honors VIP Traveler. They did issue a credit, but were very rude to my wife when she retrieved the new bill. Needless to say I have written Hilton to give them my thoughts and assured them the next time I have this type of treatment at any Hilton property they will lose not only my business, but I will ban any of my employees worldwide from staying at their properties.

	Date of Stay: June, 2009
Beautiful and spacious rooms. The parking can be difficult to find around the room. The room was very comfortable and had a great view from all windows.

Date of Stay: February, 2009

I just returned from a 5 day vacation at the Pointe Hilton Tapatio Cliffs Resort with my 17 year old daughter and 10 year old son. All in all we had a wonderful time. The Tapatio is a nice resort although not as luxurious as some. I must say I wasn't crazy about the overall look or decor of the resort. However, it is a nice place and it offers lots to do, especially for families. The pools are very nice and are heated to a comfortable 80 degrees. There are numerous hot tubs although we only found one that was really hot. The others were just warm. There is a small basketball court near the pools which my son loved. There are tennis courts and a beautiful golf course. Also, there is whole series of hiking trails that can be accessed right from the resort. The food was pretty good and not too expensive. I would suggest renting a car to give yourself more freedom and flexibility. There is not much choice for food at the resort and you may want to get away. There is a very good Chinese restaurant about one mile away that we actually walked to a couple of times. The staff was for the most part very nice and would go out of their way to help you. All in all a wonderful vacation.

Date of Stay: July, 2009

This is a party hotel where local residents come in and crash the place and there is nothing done by the staff. Horrible parking, rooms are old and small. Our bar area had missing cabinet doors and refrigerator. When we called the front desk they brought out a refrigerator that was too large to fit under the bar counter so they set it on phone books on the floor in the living room!! That should give you a hint of what this place is like. It was so bad we left after 4 days of a 7 night trip and went to another hotel. We were refused any refund, but left anyway.

	Date of Stay: June, 2009
Buildings' architecture and landscaping was beautiful.

Date of Stay: January, 2009

The room was nice. The tv movie menu said 10 shows for 3.99. But we got charged for all of them. My 2 year old triped on the elec. cords hanging out of the fridge. She tripped because we could not see. One of the lamps was not pluged in and the other had no bulb in it. I watched the maint. man pull one out of hes pocket and install it. Im glad my 2 year old didit stick her finger in the light socket. The next day I went to the front desk and told them what happend. They looked at me, like I was retarded. Not even a sorry, just pay us and by by. By the way dont bother tring to get on line. Its not going to happen unless you want to sit and do servays. Call the hotel down the street you can get on line with them.

	Date of Stay: June, 2009
Excellent pools, Towel service great.

	Date of Stay: June, 2009
Like the setup of the suites with the separation of living and sleeping quarters by the bathroom setup.

	Date of Stay: December, 2008
We really enjoyed staying at this resort and thought we got our moneys worth.Very large rooms that were set up great for a family.One thing we were disappointed in was that they did not inform us that thier fine dining resterant was not open on Sundays or Mondays. We waited for our last day to go and could not since it was a Monday.Overall we had a great stay.

	Date of Stay: June, 2009
I booked $50 food credit and didn't get it. The family pool was ridiculously crowded. The suite was nice and the view was great. Room service was very reasonably priced.

	Date of Stay: May, 2009
Didn't feel likeI was in the desert anymore. Room was not ready whenI arrived had to wait for an hour.

Date of Stay: December, 2008

We chose a 1 King 1 Bedroom Suite, sounded like a good room for the two of us. I have stayed in some VERY cheap hotels and motels, but I have never had a room in any motel that was this small before. The room had a small refrigerator and internet service, unfortunately neither of these items actually came with the room. Even the cheapest of rooms at cheap hotels have had these items for me these days. I am sure I can live without the internet and a refrigerator for a couple of days, but the bugs in the room were much harder to take. Suggestion for anyone actually going to stay here, Make a bunch of cups of hot water in the coffee maker, but do not use any coffee yet. We had to run 5 separate cups of hot water through the coffee maker to flush it of small bugs. If we had actually made coffee (which is what my wife wanted) we would not have seen all of the bugs in the bottom of each of five cups that we made. The pools were ok but not nearly as nice as we had expected. To be fair, if you would go to the lobby you could supposedly get on the internet. If they will give you access in the lobby and there is live internet cable in your room already, WHY would they not allow you to use it without a $12 per day charge??????? These small suites are connected to larger suites by a single door. There was no The bed was very comfortable, but I do not see us staying here again. Noise from our next door neighbor was very loud.

	Date of Stay: June, 2009
the rooms have a damp smell, internet is 12.95 a day and its hook to phone. if you use work out room you will pay, we did not knows this, we went to look at homes. hills all over proprty. food is price is out rages. staff is all spanish, not for us.

	Date of Stay: May, 2009
Great suite for a reasonable price. Nothing! Great value for the money, a 5 star resort at a 3 star price. Spacious and luxurious suites, great facilities including multiple pools and a real exercise center. Outstanding restaurants.

	Date of Stay: November, 2008
Great food, Great service, This is a beautiful property. My son and I had a great experience at this hotel. Nice gift shop, freindly staff, seems to be very well managed. The pillows and lines are so comfy. I slept in comfort the whole night thru.

	Date of Stay: June, 2009
It was a great time, the hotel is beautiful and the pools were fun. The rooms are very spacious and the beds were amazingly comfortable.

	Date of Stay: May, 2009
Lots of pools, nice mountain atmosphere. Everything else. Hotel staff (including managers) were rude. We had a broken coffee pot, water pooling on patio, a broken bathroom door, and spiders in our room. The nice parts were the multiple pools and the nice mountain atmosphere.

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Pointe Hilton Tapatio Cliffs Resort Phoenix

Pointe Hilton Tapatio Cliffs Resort Phoenix

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