| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| Our trip was overall a good experience. The location of the hotel was not as close to my destinations as I thought it was. Not having wi-fi in the rooms and having to pay 11.95 per day to access the internet in the comfort of your suite was a bit high to me. But the service and the lazy river pool, etc. were great fun. We were in need of transportation and unfortunately the service we were provided, the driver was not at all familiar with where we needed to go. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: June, 2008 |
| We enjoyed the staying here , the pools are great, the grounds were landscaped well everything looked very nice.The room had a seperate seating area with seperate tv.The river country pool had a bufet that had grilled on the spot burgers, chicken,tamalies.The grill gave the feal of a cookout pool party.We liked the lazzyriver and water slide.This hotel would be great for kids. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: May, 2008 |
| At check-in, the room was not ready right away, so they upgraded us to a suite, which was ready and very nice. It had a view over the pool closest to the lobby, so it was convienent. For the most part, that pool was mostly frequented by adults, which was nice. On the other end of the property, there were a couple more pools, a lazy river and slide, along with several places to eat. The lazy river was nice and it was easy to find available chairs around the lazy river and pools. We didn't eat at any of the restaurants on the property - they were a bit pricey - 3.00 for a coke seemed like I was in Europe again... a little unnecessary I thought anyway. Near the property there is a sports bar called Gallagher's that has a whole menu of good food - not just bar food, so that was nice. The room itself was nice, it had a separate sitting room with tv and couch, desk, chairs and then the bedroom also had a tv. The bed had a down comforter and down pillows - everything was very clean looking in the room. The furnishings looked new as well as did the carpet. We were pretty happy with this property and would go back. The only thing we didn't like was the price of the food at the restaurants on the property. The room service was also pricey, but to be expected. Rent a car if you don't want to stay at the property the entire time - since there's not much by within walking distance. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: March, 2008 |
| During Spring Break, a friend and I stayed at this hotel. We had reserved a room for three nights, and the first night they put us in a king suite, instead of the two doubles we requested. They promised to switch us into the right room the next day, and that they would have a room ready between noon and 4. The first room we stayed in had a huge leak that turned the bedroom carpet into a small pool. Maintenance came to check it and was unable to find the source, and we had to stay the night in that room because they had over booked the hotel. The second day, having been promised a new room, they spent three hours claiming there were no other rooms available, until I contacted our travel provider, and suddenly the room we had reserved was ready for us. The entire hotel, including restaurants, was horribly understaffed, the people at the front desk were rude and slow. The second room we were placed in had a shower that did not drain properly, and after two nights in that room, it still was not fixed. The manager tried to contact us once to talk about the issues we had, calling in the middle of the day when we told them we would be out, but never returned our second call. We spent the rest of our trip at a La Quinta, and could not have had a better experience there. We paid a lot of money to stay at a hotel and found their staff and rooms to be far inferior to the cheap hotel we stayed in later. The pools were beautiful and fun, but the rest of the hotel was horrible. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: March, 2008 |
| Concierge was extremely helpful. Resort best for families with younger kids, but still nice and peaceful/quiet. Internet (wired) access was not working in our room. If it was available it was 12 to 14 per day. Too much to spend 10 minutes to check work or home e-mail. Although we asked numerous times if there were other access options, it wasn't until halfway into our week stay that we were told there was free wireless (and only wireless) in the hotel lobby only. And it was real slow. No other pc or terminal was available for access. Virtually all motels have free wired and/or wireless Internet. At 250 a night, it should be included! |
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