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Chicago Hotels
Palmer House Hotel Chicago
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Palmer House Hotel Chicago
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User Rating
4.0
out of 5
See 272 reviews
Palmer House Hotel Chicago
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17 East Monroe Street
Chicago, Illinois, United States
Description:
Amenities:
Overview:
Millennium Park is within close walking proximity to the Palmer House Hotel Chicago, giving guests a centered launching point for all of their adventures within the city. The Navy Pier and the beaches of Lake Michigan are a favorite destination during all seasons, while Grant Park and the Magnificent Mile are close and easily negotiable. The Chicago Symphony Orchestra and the John G. Shedd Aquarium are frequented by residents and travelers alike. The business tourist is privy to great maneuverability throughout the important financial districts of Chicago. The shopping, dining, and entertainment opportunities in this area and endless and unique.
The city is easily accessible from the Palmer House Hotel Chicago through public transport options, and the airports are less than twenty minutes away.
Guestrooms at the Palmer House Hotel Chicago offer room service, city views, luxury bedding and appointments, satellite television, and wireless Internet access.
There is an entire floor of the high rise Palmer House Hotel Chicago dedicated to meeting and business functions. There are also three restaurants, and indoor swimming pool, a beauty salon, a full service spa, a gift shop, and fitness facilities.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Free Breakfast
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Massage / Beauty Centre
Meeting Rooms
Microwave
Modem / Data Port
Multilingual Staff
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Security Guard
Swimming pool
TV
Valet Parking
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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reviews
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Date of Stay:
July, 2009
Awesome location! Very Nice !
Date of Stay:
June, 2009
The room service food was great! The sleeping quarters were the size of my bathroom at home.
Date of Stay:
April, 2009
We had a room on the 10 floor. The room was small compared to the other hotel we stayed in during the week of our vacation the week of april 6th. The room was recently remodeled and well decorated with large and fancy looking furniture and ammenities. The water got hot when we wanted it to. the toilet needed adjustment but worked. The tv and cable was outdated but was free. The 15$ internet charge seemed excessive. our cell phones did not work in our room. The only real negative thing was the noise level from other rooms above. It seems like they skimped on the ceiling insulation for the remodel. The drinks were expensive and all strait yummy booze. The staff were very helpful and friendly. We explored the hotel and loved the grand ballrooms and decor. We were warmly welcome like royalty everytime we entered the main doors. Yes, We would stay there again. we had a great rate for the three days we were there
Date of Stay:
July, 2008
Best place in Chicago for the money. However, we were disappointed that there was no in-room mini-bar or coffee available. Also, the pool was closed due to renovation and the kids were not able to swim. We would stay again, however, the family opted to vote for another hotel next time around.
Date of Stay:
July, 2009
we stayed at the hotel to attend the taste of chicago and the location was great. the rooms were very small however very cozy. i would stay there again, the price was also great!!
Date of Stay:
June, 2009
Beautiful, historic, modern conveniences. Small rooms, limited TV options.
Date of Stay:
March, 2009
The Hotel was fine. Only criticism was a $25 fee to check in before 1pm.
Date of Stay:
July, 2008
This was our 2nd stay here. Overall it is a great value. The rooms are refurbished and updated. The location is very convenient for travel throughout the city. Everything is within walking distance. We would stay here again.
Date of Stay:
July, 2009
was there for the 4th of july holiday. price was to high for the small tiny room with no view.
Date of Stay:
June, 2009
Great location and beautiful/historic lobby area. There were no rooms other than a queen size bed available so we had our son sleep on the ground and called it camping.
Date of Stay:
March, 2009
We stayed at the Palmer House for our anniversary and stayed on the executive floors. Our room was beautiful and comfortable, and we enjoyed the evening hors d'oeuvres and morning coffee bar/continental breakfast were great. For the extra money, the experience is worth it. I was really amazed at how clean this hotel is. We walked everywhere and the location of the hotel was close to everything. I don't usually bother writing reviews but decided on my flight home to get online and recommend this hotel, particularly if you are going to Chicago for fun. There is wi-fi on the corner bakery next to the hotel, if you don't want to pay the hotel fee for internet access.
Date of Stay:
June, 2008
My husband and I are historical architecture buffs, so we were apprehensive about taking our two young children to the Palmer House Hilton. We were afraid it would be too old-fashioned for kids and we'd read many bad reviews about the hotel's service. We decided to persist with our plans since we'd already made our reservations based on the hotel's history and locality. We were ELATED by the service, location, amenities, and grandeur of the hotel. Our room was ready at 9:00 am (as frequent travelers, we know that's almost unheard of) upon our arrival and the service desk associates and concierge were exceedingly helpful and courteous. The lobby was breathtaking; with many dining and entertaining options (we didn't partake of these facilities with two young children, but multiple business conventions, salsa dancing, and a huge wedding were taking place in the ballrooms while we were there). The rooms were large and luxurious, although the "queen" beds seemed like full-sized beds. The linens and comforters were plush and I had the best night's sleep ever! The bathrooms, although small, were tiled and had a deep tub and strong water pressure in the shower. We received Crabtree & Evelyn toiletries and abundant towels each day. The attention to detail was incredible, even the door knobs and elevators were elaborate! Although construction and conventions were happening, the hotel was quiet and restful. My only regret was the pool was closed for renovation. I can't wait to return to the Palmer House again.
Date of Stay:
July, 2009
The room was nice and clean. Check out and valet service were the biggest issues. The computer system went down on the morning of check out, and the staff member at the front desk couldn't print out the final receipt for verification. We eventually received this information via e-mail, but it was annoying. The valet service is too expensive ($51/day) especially with self-parking down the street for $36/day. There was a lot of noise with firetrucks, ambulances, police cars, and traffic, but what can you expect during Fourth of July weekend in Chicago. Overall though, the hotel is nice, beautiful lobby decor, great location, and helpful staff (particularly during check-in). The downtown hotels seem to nickel-and-dime customers on most amenities (i.e., Internet, fitness center, etc.), which adds to the final cost of your hotel stay.
Date of Stay:
June, 2009
Great location, beautiful hotel, friendly staff and historic.
Date of Stay:
March, 2009
Quite a nice hotel considering we paid under * a night. The only complaints we had was that there was no coffeee maker in the room ( they charge and arm and a leg to send a pot up via room service) and a corner of the wall paper was peeling off. The bar was great and the hotel was in walking distant to a lot of attractions. I would stay here again.
Date of Stay:
May, 2008
its my first trip to chicago and the hotel location is excellent , you are close to everything . i am talking about minutes from everything !!. from the chicago airport i took the blue line train spend 2 and left me 3 blocks from the hotel . staff was good and very fast check in /out.
Date of Stay:
July, 2009
It was good. Rush and Division need to cab to. Pay-per-view not working. Baggage claim guy got bags for us and stood there expecting tip which I think is rude. Other than that it was good. Wish executive level meant more executive. Doesnt give you a whole lot more.
Date of Stay:
June, 2009
The amazing facilities and excellent service. Nothing! This hotel is a crown jewel of Chicago hospitality, and was an excellent value for the price. My new husband and I stayed there as part of our honeymoon and could not have been any happier with the excellent service, the beauty, comfort of the lobby, the guest room and the convenient location.
Date of Stay:
January, 2009
this hotel is amazing. the architecture was incredible. the people from the doorman (who was standing in below zero weather) to the concierge were so nice and accomodating. the location of the hotel was perfect for shows, shopping, culture and resturants. most all of our needs were within walking distance or a short cab ride. peoole in the hotel knew the answers to our questions and were very knowledgeable abot the area and the city. i would go back in a heartbeat ( hopefully they won't be having record breaking freezing temperattures again). there is even a starbucks in the lobby.
Date of Stay:
April, 2008
We love the hotel, we had a great time
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