| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: March, 2007 |
| The Palazzo Alabardieri is a well situated hotel in the center of town. As a result of a change in my itinerary, I had to change hotels midway through my trip. Upon my return to the Alabardieri I was pleasantly surprised with the upgrade in my room category. This hotel was recommended to me by a friend/Napoli native, very well versed with international travel. The front desk personnel were extremely helpful in coordinating all of my needs for business related matters (couriers, faxes, etc.) and the porter staff is extremely efficient. Aside from the central location to shopping and dining, the added plus of the hotel was the comfort/feeling of being at home. It has all of the elegant (marble, balconies and nicely chosen wood design flooring, linens, etc.) charm of old world Napoli but with modern conveniences. |
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| From: ND, United Kingdom |
| Date of Stay: September, 2008 |
| Great hotel in a good location. It was away from the historical centre, but that was good, since it meant that the surroundings were quieter and seemed friendlier. The only suggestion for improvement I would have for the hotel is to improve the quality of their breakfasts. The hot plates for scrambled eggs and other items were rarely checked by the attendants, and did not seem to be refilled, so the only options that you often had was to take fragments of burnt eggs or the last little pieces of bacon swimming in oil at the bottom of the tray, or skip the hot food section altogether. Otherwise, however, service was exemplary -- very friendly, helpful and courteous. Buy the "Artecard" from the hotel reception, which gives you free entries to museums, etc, and more importantly, free unlimited public transport. |
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| From: DD, Ireland |
| Date of Stay: September, 2008 |
| Very nice hotel with helpful staff situated in good area of Naples.Photos provided online fairly represented what was on offer.Our mini suite while spacious could have benefited from extra light with better windows.The provision of restaurant/cafe facilities throughout the day would enhance the overall enjoyment of stay at an otherwise very pleasant hotel. |
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| From: KF, USA |
| Date of Stay: June, 2008 |
| Hotel Palazzo Alabardieri was an oasis of tranquility from the chaotic city outside the entry of the Hotel. The staff was professional and helpful and arranged a personal tour of Pompei and Ercolano that made our investigation of the archeological ruins even better than we expected. We were bumped up into an even better suite with 2 twin beds, a sitting area, a full bathroom and a jacuzzi tub while the rate was reduced by 20 euro. I have never paid "less" than the approved rate for more and was thrilled at how beautiful our room actually was. The breakfast provided had quite a variety of quality breads, nuts, cheese, meats, cereals, eggs, fresh fruit and of course, coffee or tea. Even though we found Naples to be a crazy city with very rough areas, our hotel was in a nice location and certainly reflected the very best of the area. I would recommend this hotel to anyone going to Napoli (Naples) and would definately warn any visitor that staying right near the train station would be a a mistake as it was even filthier there than anywhere else. |
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| From: Maria Russo, USA |
| Date of Stay: June, 2008 |
| Just spent three days at the Alabardiere and was thrilled with the hotel. The front desk could not have been more helpful -- particularly Pascuale. The room was lovely and quiet and the bathroom was modern. The location of the hotel is ideal -- close to palazzo plebescito and interesting sites in Naples. |
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| From: JA, United Kingdom |
| Date of Stay: April, 2008 |
| We were upgraded to a junior suite, which was very nice indeed! The hotel had very good facilities in a very pleasant part of Naples. We enjoyed it. |
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| From: MW, Belgium |
| Date of Stay: January, 2008 |
| The staff was very helpful and courteous. The hotel is in a great location relative to the sea, shopping, sights and relaxing restaurants. I very much enjoyed the 3-day stay and would definitely choose Palazzo Alabardieri again. |
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| From: MP, USA |
| Date of Stay: November, 2007 |
| Hotel was walking distance to plenty of restaurants. I felt safe walking around at night. There was plenty of shopping available. The hotel staff was very friendly and helpful (Especially Pascuale. He was the best!) He recommended plenty of things to do and places to eat. We stayed there a week. |
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| From: LR, USA |
| Date of Stay: September, 2007 |
| Although we liked our experience at the hotel, we were disappointed with the city of Naples. It was very dirty and expensive compared to other cities in Italy. Only complaint about the hotel is that there was some congress going on the day of our arrival so the lobby was inundated with people. Doesn't seem like the hotel has enough room for hosting large events without them overflowing to the lobby. |
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| From: GB, USA |
| Date of Stay: September, 2007 |
| Naples as a whole city was a bit of a dump, but the hotel was in the nicest location of the city. A short walk to the boardwalk on the water that was full or restaurants. The hotel was beautiful and had every possible ammenity. We would highly reccommend it! |
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| From: ML, USA |
| Date of Stay: June, 2007 |
| The hotel was lovely, centrally located, and quiet. The only down side was that my room faced out onto a very small interior courtyard. |
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| From: Wilfredo Louh, USA |
| Date of Stay: May, 2007 |
| We had a very good time in Napoli. The hotel is excellent. I will definitely go back to this hotel if I have a chance. Pricey hotel but worth it!!! |
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| From: RM, Australia |
| Date of Stay: October, 2006 |
| Excellent location, lovely stylish and spacious rooms, good breakfast and good service. |
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| From: SW, USA |
| Date of Stay: September, 2006 |
| Nice, well maintained hotel with all the amenities you can expect for a four stars hotel. It is located in a charm and safe area with easy access to transportation. People at the front desk gave us the impression of being uncomfortable doing their job and weren't cooperative, even with the basics (i.e. providing info on public transportation which, by the way run two blocks from the hotel). Before our arrival, we have arranged with the hotel concierge (Luigi) for transportation from the train station to the hotel. Nobody showed-off. When we asked him for an explanation, he attempted to look surprised and did not provide us any explanation nor an apology. (by the way, the taxi charged us 10 EU and the price quoted by the concierge was 25 EU). Since that unfortunated experience we avoid using further the concierge services for the rest of our activities while in Naples. |
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| From: Charles Yemington, USA |
| Date of Stay: September, 2006 |
| This is one of the best hotels that we have ever been in, anywhere! Beautifully situated off a wonderful little Piazza (dei Martiri) and only a short three block walk to the Naples waterfront and the Villa Communale. Nearby are some lovely trattoria's and restaurants (you must try Da Umberto's,a few steps from the hotel)and very elegant clothing stores, etc. The hotel staff were wonderful and helped us with anything we needed, including getting us a wonderful driver/guide (ask reception to hook you up with Antonio!)for a day trip to the Amalfi Coast.The breakfast that is included in the room rate is incredible - fantastic warm Neopolitan pastries, local cheeses and salami's, coffee made to order at your request (espresso, capuccino, etc), cereals, fruits, juices, not to mention all the makings for an American breakfast too (eggs, bacon et al....) We encourage everyone who is thinking of travelling to Naples to do two things: first, stay in Naples (the coastal towns are lovely and worth a day or two, but if you don't spend at least 4 or 5 days in Naples you are missing out on experiencing one of the most vibrant cities in the world; two, when in Naples, stay at the Palazzo Alarbardieri, and you will not be disappointed - it is Naples' best hotel!!! |
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| From: MJ, Switzerland |
| Date of Stay: August, 2006 |
| Very nice hotel ,very well situated (Chiaia). Nice rooms, good breakfast. |
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| From: RS, Canada |
| Date of Stay: July, 2006 |
| Excellent hotesl, spacious and very helpful and accommodating staff. In a great area of Naples we loved it! |
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| From: NM, Switzerland |
| Date of Stay: July, 2006 |
| lovely hotel, would definitively use it again on my next trip to Naples |
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| From: Susan Devlin, United Kingdom |
| Date of Stay: June, 2006 |
| This is a really nice hotel in a great location. The streets around are similar to the streets around Covent Garden in London or the Brera in Milan - small, cobbled and filled with boutiques in the day and bars and restaurants at night. But you are only a short walk away from the sea and a slightly longer stroll back into the main part of town (by the opera house). If you want designer shopping Emporio Armani is opposite the front door and Prada two minutes away. |
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| From: Maria Lucia Iocca, Italy |
| Date of Stay: May, 2006 |
| Very good but rooms too small. |
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