| From: DG, Spain |
| Date of Stay: August, 2008 |
| Todo perfecto, excepto la iluminación de las escaleras, y que al tratarse de un palacete antiguo, no hay ascensor. Nos sorprendió muy gratamente que fuesen miniapartamentos. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: April, 2008 |
| Delightful find in old Granada, close to the Alhambra but not within walking distance for most people. (There are buses that leave every 5 minutes). View of Alhambra from window. Very helpful staff who got us into the Alhambra despite the fact that it was totally booked according to the internet. (I had reserved the wrong day on the internet). Very good location for walking around Granada. Good breakfast at the hotel. The beds/pillows were not very comfortable but they did have a quad room (young people upstairs) which I had tried to get every hotel we stayed but with no success except here. Very good value. |
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| From: Daniel Mayadas, Spain |
| Date of Stay: November, 2007 |
| Good location near the old town and at the foot of the hill below the Alhambra. Staff was polite and helpful to inquiries. We did not have a car, but driving up to the hotel would be very difficult and we don't recommend it. Breakfast was simple but good. The hotel is in a charming old building but some of the furnishings were not quite high quality. I would rate it a little high priced for the quality of the room. |
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| From: CO, United Kingdom |
| Date of Stay: July, 2008 |
| I found that the staff were far too laid back. No help with luggage to our rooms especially for my father in law who is 85- Breakfast was expensive and extremely poor. Reception staff had not much idea,especially thin dark haired woman who appeared clueless. Larger lady sat on her seat most of the time and was rather unresponsive, although 100% better that other woman. Rooms were very basic. Problem accessing building with care, although had been mentioned that parking available when we booked. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: October, 2007 |
| We enjoyed our stay because it is a beautiful hotel and city, but we found the staff rather surly and in fact they took a commission for organising tickets to the Alhambra and then gave us the wrong information which resulted in us having a very frustrating day and having to organise our own tickets on another day and pay again privately. Our bathroom was very smelly with blocked drains which was not rectified despite complaints. Staff were unwelcoming. |
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| From: Matthew Steele, United Kingdom |
| Date of Stay: June, 2008 |
| Attractive hotel with nicely presented rooms in an excellent location. However, I have never before stayed in a such a poorly sound proofed room. Noise could be heard from neighbouring rooms on all sides (including above), communal areas and, worst of all, outside on the street. Does the hotel description mention the small nightclub next door? A terrible night's sleep - thankful stay was only a short one. Not worth the money! Also, hotel is buzzer access only - very irritating being 'let in' by a suspicious receptionist. |
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| From: Mary Fitzgerald, United Kingdom |
| Date of Stay: June, 2008 |
| It was difficult to find the hotel and also to get our luggage from our car to the hotel as there was so much traffic. Also we were unable to park our car on a nearby road (as directed by the porter) and in the end we had to locate (on our own) a car park with space (very difficult) then get back to the hotel on foot. When we did manage to get to reception we had to wait for ages as the receptionist was on the phone. The rooms we were allocated were very dark and dusty and the windows looked into an interior space. During the night there seemed to be metal bins being moved around plus people talking. Very noisy. The bathrooms were very small. I was extremely disappointed considering the price that we had to pay for our rooms. The only good thing that I can say related to the hotels proximity to the Alhambra. |
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| From: JH, United Kingdom |
| Date of Stay: April, 2008 |
| Only the public area of the building was attractive. The room was poky and dingy. The loo had been used when we arrived and our room was not cleaned. We were told we could book a taxi just 15 minutes before we needed it (to collect our car from the airport) but the hotel could not get a taxi for us so we had to walk to the nearest rank. A convenient location for the Alhambra but overpriced. I wouldn't go there again. |
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| From: AH, United Kingdom |
| Date of Stay: February, 2008 |
| An atmospheric hotel offering bed and breakfast in an ideal position for sightseeing in Granada.It appeared to have been recently refurbished as our bathroom looked brand new and everything worked efficiently. |
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| From: KL, United Kingdom |
| Date of Stay: December, 2007 |
| The building is beautiful and has been very tastefully restored. The rooms are decorated beautifully and are clean and a good size. Location was also great, within very short walking distance of all the main parts of granada. It's worth mentioning, however, that it does not have a restaurant, is a little cold in winter and doesn't have any facilities in the room for making hot drinks. Overall though, I would definately reccomend it. |
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| From: Elke Wenzel, Germany |
| Date of Stay: November, 2007 |
| One night, the last part of a 7 days Andalusia round trip on the occasion of our silver wedding. Very nice staff, arriving by car in a no-parking area a hotels employee took care about our luggage and parking our car. |
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| From: SM, USA |
| Date of Stay: November, 2007 |
| Excellent quality for the price. Quiet & clean. Very helpfull hotel employees. Beautiful hotel in the middle of Granada city. |
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| From: CS, Germany |
| Date of Stay: October, 2007 |
| Finding a possibilty to park is very difficulty in the Albayzin and to transport heavy luggage. Better to avoid this. Nevertheless, the location is great, the view to Alhambra excellent and near by are very good Bodegas,Tapas Bars and sights. The hotel has very good ancient walls, nice furniture and the bathrooms are very clean and comfortable. |
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| From: Jocelyne Mas, United Kingdom |
| Date of Stay: October, 2007 |
| We chose Hotel Palacio de Santa Ines for its location in El Albaicin and also because it was a typical Spanish palacio with courtyards, etc... and also because of the view of La Alhambra from the bedroom. In the reception area, there is an album photo that depicts the state of the building when it was bought and the extent of the renovation works. Not to be missed! |
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| From: ED, USA |
| Date of Stay: October, 2007 |
| The bed was somewhat hard. |
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| From: Aidan Kennedy, Ireland |
| Date of Stay: September, 2007 |
| Palacio de Santa Ines is a finely stately building in a quiet plaza close to the old quarter of Granada. As a hotel it is excellent - comfortable, spacious, elegant. I have no hesitation in recommending this hotel to other visitors to Granada. As a visitor to Granada it is not easy to drive a car close to the hotel, because of narrow one-way streets etc. We parked our car in a down town parking lot (about 12-15 Euro for a 24 hour stay) and took a taxi to the hotel. In reserving our room we asked for, and were given, a 3rd floor room. High above us, on a hill across the valley, we could see a corner of the Alhambra from our bedroom window. This was an extra benefit which we much appreciated. There is a tourist office within a short walk of the hotel - also very useful. The hotel is a little more expensive than the average, but for a visitor who like some comfort and elegance it is still good value for money. The hotel staff are friendly and helpful. We visited the Alhambra the next morning (by taxi) and left Granada with wonderful memories both of the city, and of this outstanding monument to Moorish art and architecture. |
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| From: FZ, Italy |
| Date of Stay: August, 2007 |
| L'hotel è carino e in zona molto comoda...con magnifica vista dell'Alhambhra, con un buon rapporto qualità/prezzo. Unico neo: l'hotel non ha un parcheggio proprio o convenzionato (come lascia intendere), ed è impossibile parcheggiare nei paraggi visto che si trova in una via stretta in cui non ci sono parcheggi. Si è avvisati di tale fatto solo con una mail che arriva il giorno prima della data di arrivo all'hotel...perciò se non avete possibilità di leggere la mail non lo saprete se non al momento dell'arrivo...e non è bello! |
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| From: Nancy Davis, USA |
| Date of Stay: July, 2007 |
| What a charming hotel - comprised of beautifully renovated adjoining townhouses. Located very near Plaza Santa Ines and at the foot of the Alhambra, you couldn't ask for more convenience. Charming, old, narrow-streeted area of Granada. Only drawback was that the lobby had no A/C - but the rooms did. Largest bathroom I've had in Spain! Every amenity you could want. I'd definitely go back - such a good price for such a great room/hotel. |
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| From: KW, Germany |
| Date of Stay: July, 2007 |
| Really charming hotel with pleasant atmosphere. |
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| From: LM, Italy |
| Date of Stay: May, 2007 |
| A wonderful place, in the center and near to every location interesting for tourists. Employees are very kind, beautiful rooms and - if you are lucky - a shocking view to Alhambra. Very good and not too much esxpensive. |
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