Orchid Hotel Hue

The Orchid Hotel Hue offers a convenient location just moments away from the Perfume River, Huong River, and Hue Citadel. Many different tourist spots can be found within close proximity of the property along with an array of culinary options.

The Orchid Hotel Hue offers free pick ups from the Hue train station and bus stop. An airport pickup service is available for a small fee. Bike and car rentals are also offered by the property.

The Orchid Hotel Hue offers guests 17 comfortable guestrooms, all of which are equipped with a host of modern amenities.

This 5-star boutique hotel was well quoted in the guide book “Lonely Planet” in July 2009 and has been receiving rave reviews for impeccable service. Each day, delicious meals can be enjoyed in the Orchid Hotel Hue’s on-site restaurant and a variety of drinks can be enjoyed in the bar, which includes its own terrace. During times of leisure, guests can keep in touch with friends and family, read their emails, or read about the local attractions online in the hotel’s Internet café.

The Orchid Hotel in Hue is a new 'boutique' style hotel with 5 star rooms and amenities that one would not expect to see in a hotel of this class, coupled with well presented, friendly staff and excellent value for money the Orchid very much lives up to its corporate slogan, 'You'll be surprised'

Ratings:
Ranks #1 of 45 hotels in Hue in TripAdvisor's popularity index ( Rated 4.5 of 5 base on 187 reviews worldwide.)
What to expect (Source: Tripadvisor.com)

Rooms :4.5
Service :5.0
Value :4.5
Cleanliness :4.5

Top-Rated hotel in Hue on Hostelbookers (Overall Average: 95% , based on 92 reviews worldwide.)
(Source : Hostelbookers.com)

* Atmosphere : 99% * Staff : 100%
* Location : 94% * Cleanliness : 97%
* Facilities : 94% * Safety : 100%
* Value : 98% * Fun : 70%

Top-Rated hotels in Hue on Hostelworld (Overall Average: 97%, based on 108 reviews worldwide.)
(Source : Hostelworld.com )

* Character : 90% * Security : 100%
* Location : 98% * Cleanliness : 99%
* Staff : 98% * Fun : 90%

Top-Rated hotels in Hue on Ratetogo (Overall Average: 4.7 out of 5 , based on 32 reviews worldwide.)
(Source : Ratetogo.com )

* Pricing : 4.82 / 5.0 * Service : 4.94 / 5.0
* Location : 4.65 / 5.0 * Cleanliness : 4.82 / 5.0
* Facilities : 4.65 / 5.0

Travelers Rating: 5/5 on Asiarooms ( Average of 36 reviews worldwide - Source : Asiarooms.com )

Awards:

**Top rated overall hostels by Customers of Hostelbookers in Nov 2006 world-wide**
**Top 10 hostel for facilities by customers of Hostelbookers in Dec 2006 world-wide**
**Top 10 hostel for friendliness by customers o

What did customers like about Orchid Hotel?
( Base on 325 positive reviews worldwide - Source: Tripadvisor.com;booking.com; expedia.com; travelocity.com; priceline.com; hostelworld.com; hostelbookers.com, asiarooms.com; hotelclub.net; ratestogo.com; agoda.com; hostelz.com; ...)

“Nice friendly hotel in a nice friendly town.”
Aug 25, 2008
TripAdvisor Member

We had an excellent stay at the Orchid Hotel in May 2008. The room was well kitted out, clean and stylish. The staff were supremely helpful without being too formal. The location is very handy for the local restaurants. We stayed at some other hotels with more stars to their name, but this was one of the happiest stays we had.

“Best Hotel in Vietnam”
Aug 25, 2008
TripAdvisor Member

We stayed 3 weeks in Vietnam & stayed in 7 hotels & the Orchid was the best by miles. It really is fantastic, ALL the staff without exception were extremely friendly with warm & welcoming smiles when ever they saw you from the doorman to the cleaners.
We were welcomed with a drink plus fruit & snacks, flowers on the bed & fresh fruit each day. There was fast in room PC & DVD with an incredible choice of films to watch.
There are lovely silk Kimonos to wear & a daily bottle of water each.
My husband put his washing in to the laundry & it was back clean & pressed the same afternoon.
The staff are also helpful in advising on local prices for things so you don't get over charged & good resturants.
I had to book direct as some web sites said it was full ( & i got a triple room for the three of us) i would advise doing so just in case as the extra effort & worth it . I would deffinatly stay here again if i returned as all the other hotels we visited after felt like a disappointment. This one is really GREAT.

“Superb staff!”
Aug 25, 2008
TripAdvisor Member

Spent 3 nights at the hotel. Arrived very early in the morning - offered a drink and a snack. The room we had booked wasn't ready but the manager kindly gave us the use of a room so we could catch up on some sleep. When we went back down to reception we were given an upgrade from a romantic room to the honeymoon suite. Gorgeous room - huge, round bed, bathroom with jacuzzi and water feature and a kitsch pink velour heart shaped sofa and table! After sight seeing, we returned to the room to be greeted by a birthday cake and flowers which was a lovely touch. Staff were superb at organising trips - reasonable prices, recommending restaurants, offering general information and went out of their way to be helpful. Would definitely recommend a stay here.

“fantastic service, better than anywhere in Europe!
Aug 25, 2008
TripAdvisor Member

Myself and my sister stayed here for 3 days. The staff went out of their way to be as helpful as possible, which compared to some places we stayed made a big difference. The breakfast was a good buffet, not amazing but perfectly adequate. There were loads of extra touches, i.e. a free drink whenever you sat at the computer, free dvds, constant fruit etc... I would recommend this hotel to any of my friends.

“It's All Good”
Aug 21, 2008
TripAdvisor Member

It is everything most travellers had described already, and more.
Staff were friendly, with good command of English. Buffett breakfast was included and had good varieties. We even had fresh flowers and fruits in our rooms.
We arrived just before the Hue Lanterns Festival, when most of the tour agencies told us that there were no boats available for the Perfume River Cruise. The hotel manged to book us into one for a reasonable price.
Located minutes from the river, it is within easy walks to most attractions. A few doors up the street, there is a fantastic vegetarian restaurant which is cheap as well.
Would definitely stayed here again.

“Fantastic Hotel and Service”
Aug 18, 2008
TripAdvisor Member

They say it is a 3-star hotel with 5-star service. That is true.
The rooms are nice and clean. The staff is fantastic, very kindly and they help you very good. The breakfast is royal with a lot of fresh fruits.

From Helena, Spain.
Aug 19, 2008

The best hotel we've stayed for this price... clean and large rooms and very nice staff! And delicious breakfast!

From griet_dobbelaere2630, Belgium
Aug 18, 2008

Superbe! Incredible! My kids fell ill in Vietnam and they couldn't have choosen a better place. The staff was unbelieveably friendly and compassionate. Thank you so much! Orchid Hotel is the best! Greetings to all of you.

“It's true what they say”
Aug 17, 2008
TripAdvisor Member

I found this hotel through tripadvisor, and it's true what's being claimed: great hotel, with bells on top.

Just one example: is your requested right room not availbale, no problem, they upgrade you to a higher class one. Really excellent rooms (we had one with a computer in the room)

I would assume this one will rank high in all upcoming guide books for Hue. Allthough it appears to be very popular already, so it probably doesn't really need the extra add..

“Amazing stay”
Aug 9, 2008
TripAdvisor Member

Like the ritz in hanoi- very nicely appointed hotel that is made great by its staff. Chi who works the front desk during the day is one of the best hotel staff i have ever encountered. She goes out of her way to do anything for your tours or onward travels. I believe she knows all the guests names on a daily basis- if not it just seems like it which is good enough.
Best hotel breakfasts i ate in Vietnam or Thailand.
I will be disapointed when I return to hue if I can not stay at the orchid. It helped make the experience of a great city even better.

“Enjoyed our stay at the Orchid Hotel”
Aug 8, 2008
TripAdvisor Member

Enjoyed our stay at the Orchid Hotel , Our room had a dvd player and they offer up to date DVDs in the lobby for free. The staff were excellent, the breakfast buffet was awesome and the room fantastic! I would definitely recommend staying here...!

“excellent for the price and the service”
Aug 6, 2008
TripAdvisor Member

Very quiet, big room with computer and internet in the room. Nice view. Even if we change our date at the last minute they made all they can to accomodate us. Good service of the vice-director. We booked one trip day to the imperial thumb with boat on Perfume Rive through her and our lovely guide was very interesting. I recommand this hotel.

“Happy Honey Moon Times”
Aug 3, 2008
TripAdvisor Member

Upon entering the cool foyer of this hotel we were immediately treated like VIPs. We were given cold drinks and directed to the air conditioning to cool off..The Receptionist Mrs Kim Chi was the most helpful, friendly and efficient hotel employee we meet in Vietnam. No exaggeration, she was simply fantatstic..She spoke better English than most, understood Westerners' needs and made us feel so welcome all without fuss or effort..She was truly wonderful..We had booked the Honeymoon suite on the top floor and we were amazed at the room. There was a big TV, DVD, good air cond, jacuzzi bath for two, bath robes, safe, giant round bed, free fruit and what a view of Hue..When Kim Chi discovered we were on our Honeymoon she organised a bunch of flowers, quickly had the chef bake us a "Happy Honey Moon Times" cake at 9pm and a card which they delivered to our room with their warmest wishes..Then on day 2 my wife slipped getting out of the bath and was bed-ridden for the whole day. Again Kim Chi was so helpful, she organised the breakfast staff to send up a fruit platter and promised to keep an eye on my wife while I toured the city..
The doorman was also helpful. He negotiated with cyclo drivers and ensured I knew the cost and time of my journey. He also insisted I take a business card to find my way back.
The breakfasts were the best we experienced, but clearly some items such as diary and 100% fruit juice are very expensive in Vietnam and were a little rationed..
The room facilities were outstanding and we couldnt fault anything. We did have trouble finding the spa on/off switch, a sign would have helped..My wife loved the room (except for slipping over), and being bed-ridden enjoyed the hotels DVD collection..
The staff at this hotel truly tried very hard to make us feel special during our stay.. Sure we were on our Honeymoon, but many reviewers have commented on Mrs Kim Chi's wonderful service.. This Hotel is extremely well managed; evidenced by the consistent high level of service provided by all staff from the reception through to the cleaners.. Even when the Hotel arranged a car & driver for a private tour of the Tombs, the local tourist company driver did not even linger for a tip after opening our doors.. Such a delight to pay for a service and not to be bothered again for further money..Every interaction with this hotel was of a standard well above most of the hotels we have stayed in, not just Vietnam but also in Australia..This Hotel really understand western tourists..We would return to Vietnam, JUST to stay in this hotel and enjoy their lovely service..

From missamychau1721, England
Aug 3, 2008

Had a wonderful time. The staff were so good, happy to help with everything. Helped us to book motorbike, bus to Hoi An, recommended places for local foods. Room was lovely, very tastefully decorated, extras like kettle, slippers, dressing gown provided.

From 12:00 PM

Prior to 12:00 PM

Parking lots available for vehicles with fewer than 16 seats, less than 2.4m

We are in an ideal location just steps away from the Perfume River on a street with several tourist information spots. Here, you will have a wide range of options to explore the culinary flavours of Hue’s restaurants and to relax the exciting bars on the street

Hotel Services

24-hour room service
24-hour front desk
24-hour security
No curfew
 Elevators
 Currency and travelers’ check exchange, credit card payments
 Self-catering restaurant
 Breakfast buffet included
 Linen included
 Free internet access
 Free WI-FI in lobby
 Web access in lobby
 Web access in room
 Belongings kept for free at the hotel
 Luggage storage
 Fax and photocopying
 Foreign currency exchange
 Tour and travel desk
 Airline desk
 Car, motorbike, and bicycle rental
 Hotel safe
 Baby crib and cots
 Roll away beds
 Laundry, dry cleaning, and ironing
 Shuttle service (paid)
 Children friendly
 Babysitting service
 Concierge
 Doctor and nurse (on-call)
 Turndown service
 Visa service
 Electricity adaptors and transformers
 Parking lots available for vehicles with fewer than 16 seats, less than 2.4m high
 No pets allowed

All special requests are subject to availability upon check-in.
Early check-in available upon request, but is subject to availability at no additional cost.
A guaranteed reservation assures you of a room even if you check in late after 16:00 p.m.

Guest safety and Health

You can rest assured with the fire alarm and firefighting equipment of the hotel as well as with the security system in your room. Magnetic locks and safes are furnished for each room according to 5-star hotel standards.

The hotel is equipped with an air circulation system together with soundproof Euro Window-made doors and double glazing windows, preventing you from being woken up by street noises.

Cleanliness is guaranteed 24 hours a day, not only in rooms, but in every corner of the hotel, helping guests to enjoy a relaxing, safe and comfortable atmosphere during their stay at our hotel. Furthermore, epidemic control procedures will keep our hotel free from pests like flies, mosquitoes, ants, cockroaches, and mice without affecting the environment or you.

Staff

You will be welcomed by our warm-heartedness and hospitality… you will always meet smiling faces, enthusiastic support, consideration, and reliability in every service during your stay at the Orchid Hotlel