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San Antonio Hotels
Omni Hotel at the Colonnade San Antonio
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Omni Hotel at the Colonnade San Antonio
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User Rating
4.0
out of 5
See 214 reviews
Omni Hotel at the Colonnade San Antonio
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9821 Colonnade Boulevard
San Antonio, Texas, United States
Description:
Amenities:
Overview:
The Omni Hotel at the Colonnade San Antonio is located near many of the city's primary attractions, including SeaWorld San Antonio, Six Flags Fiesta Texas and the Alamo. This four-diamond provider of San Antonio accommodation operates a shuttle service for any destination within five miles of the hotel, as well.
The San Antonio International Airport is located within a few minutes of the Omni Hotel at the Colonnade San Antonio.
There are over 300 rooms at the Omni Hotel at the Colonnade San Antonio. Among the standard amenities are dual-line telephones with voicemail service and high-speed, wireless Internet access provided courtesy of the hotel. Each room also has a minibar and a coffeemaker. The bathrooms contain bathrobes, tubs and complimentary toiletries.
The Omni Hotel at the Colonnade San Antonio is a large facility set in a 20-story high-rise. The hotel contains numerous amenities including a restaurant and a piano bar. There is a heated indoor pool, a hydrotherapy pool and an outdoor whirlpool. There is a full-service spa onsite, as well.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Meeting Rooms
Mini Bar
Modem / Data Port
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Security Guard
Swimming pool
TV
Valet Parking
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
July, 2009
We found the staff at the Omni to be gracious to a fault. The rooms were immaculate and had everything we needed. The only thing we found surprising was the size of the room - so tiny! It was difficult to get to the far side of the bed when the furniture that contained the television had an open door.
Date of Stay:
June, 2009
Pool and exercise room were well equipped & convenient. They have 4 elevators that were slow if they were even working.
Date of Stay:
February, 2009
This hotel was not what I expected at all, it's nothing like the Omni Houston or Austin. First off when we got there we had a bell man carry our bags to the room and we tipped him six dollars only to find our stuff sprawled across the hallway when we came back out for dinner. Thank God we found it before anyone else did. The rooms have no amenities whatsoever, no fridge, microwave absolutely nothing! It's just a plain hotel as far as the rooms go you'd be better off staying at Homewood Suites or Comfort Suites or something like that you'd get way more for much less. My company held a reception in the "presidential suite" on the 20th floor, haaaaaaaa that's was hilarious! That room was teeney tiny bite sized downright uncomfortable! People were trying to enjoy themselves and mingle and it was impossible, I left after maybe five minutes. The kitchen area( there was no bar) could only fit two people at a time so it was hard to make or get drinks. A man knocked over a lamp just trying to walk around, I mean it was laughable to call that crawl space a "presidential suite". Then when we got ready to check out we wanted to use a cart but we were told that it would be a while before we could get one, so we brought all our bags down by ourselves only to find several idle carts in the lobby! This was the worst stay I've ever had, the only thing I liked was the express check out because I couldn't get out of there fast enough!
Date of Stay:
June, 2008
Clean and friendly, Good pool for kids and families. Worst and most uncomfortable mattress I have slept on (or tried to sleep) in a long time, which is the only reason I would not return.
Date of Stay:
June, 2009
My husband, my 2 year old daughter, and myself LOVED our stay here. It was a very nice hotel, and very family friendly as well. We will definitely be going back to this hotel in the future! The only draw back is that it's not very close to any typical San Antonio attractions (Riverwalk, zoo, Sea World....). It will take at least 20-30 minutes to get to any attraction. BUT, it's still worth the stay!
Date of Stay:
June, 2009
Location and class. Pillows seemed old and dirty, carpet seemed dirty.
Date of Stay:
November, 2007
I arrived in around midnight only to be told that they had overbooked. They sent me to another hotel 10 miles away out in the middle of nowhere. It was dark, I was tired and I did not know where I was going. I got lost a few times. It was scary and upsetting.I had booked on hotels.com, so the money was out of my account already. How nice of them to "comp" me a night at the other hotel when I had already paid (179/night) for it. They did offer me a "nice room" for the next night, which I politely declined.Welcome to the Omni folks: have a free apple and get lost, we found someone to pay more for your room. By the way - I was a frequent guest at the Omni, SAT. Clearly I won't be any more.
Date of Stay:
April, 2009
Beautiful hotel, great employees, very clean rooms. First time here, but will definitely stay at the Omni in the future when visiting San Antonio, about 10 miles from both Sea World and the Alamo district. Will save money by eating out, especialy the breakfast, less expensive to eat complete meal rather than a la carte.
Date of Stay:
May, 2009
The staff was wonderful, very friendly and helpful.
Date of Stay:
August, 2007
the rooms were very nice and i just loved the beds. they were so comfortable it was hard to get out of bed. they only thing i didnt like was there was only trash can, which was in the bathroom. they need to have a second one in the common areas. overall i would stay again!
Date of Stay:
March, 2009
The hotel was very expensive and so my wife and I expected great service. Unfortunately the Omni thinks that you should be charged for the smallest of features that would be standard at another hotel. Internet cost about $10 per day. Room had many amenities with each of them costing between $6 and $20. When we checked in, the sheets were dirty and the shower had hairs stuck to the walls.
Date of Stay:
May, 2009
Location. I was given a smoking room, I woke up feeling horrible. I was given the worst room in another hotel.
Date of Stay:
May, 2007
This hotel has wonderful decor. The rooms are tastefully decorated; the bedclothes are top-notch, and the staff are courteous and helpful. The atmosphere is beautiful. Wonderful, moderately-priced hotel.
Date of Stay:
March, 2009
We had problem after problem with this hotel and it was overpriced for its rating. I would rate this no higher than your run of the mill 3 star hotel, although the 3 star hotel probably has friendlier and more reliable staff. We had to change rooms and it ended up being a complete fiasco. We went to use the pool one evening and it had been taken over by a child's birthday party which left it uncomfortable to use for anyone else. The room service staff was very nice. The beds were comfortable and the room was average in its cleanliness. The front desk was mainly incompetent and unhelpful which is such a surprise for an Omni hotel. Also, this was not your typical Omni... the hotel definitely needs a makeover.
Date of Stay:
May, 2009
Location. Staff. The staff was very unfriendly. They gave us a hassle from the moment we walked in. The room was small and cramped from the TV cabinet. No ice machine by the room where we stayed.
Date of Stay:
April, 2007
You can't beat the location - took us no more than 15 minutes to get anywhere. But - the rooms were small and dark, we weren't told of our family benefits at check-in (learned about them on our last day), and the indoor pool was very small. It was too cold to swim outdoors when we were there. At the buffet brunch, we never saw our waitress and had to get a manager to get our bill. It was quite the surprise. We had expected better. This was billed as a 4 star hotel. Honestly, I don't see it. For a business trip, it's probably ok, but certainly not a family hotel.
Date of Stay:
December, 2007
The staff at any Omni is always great including this location. Check in/out always smooth. My biggest problem was the rooms and the cleanliness. Once you go over a certain dollar amount depending on the city your in the sheets should be new or at least without stains on them. The omni in San antonio is one of the cities premier hotels. I didnt feel like it once i stepped into the hotel and seen the hallway, ride the snail elevator, or slept in the burnt sheets in my room.
Date of Stay:
May, 2009
Friendly greetings at the front door. Not a spectacular room, but a very nice clean room and comfortable bed. Very friendly staff.
Date of Stay:
May, 2009
Friendly staff, very clean andelegant decor.
Date of Stay:
March, 2007
Hotel was very nice. Staff was freindly and helpfull. The only thing I didn't like was the view from my room. But thats not that big a deal... Great value
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