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Occidental Grand Xcaret Resort Playa del Carmen

Carretera Fed. 307 Desde Chetumal A Puerto Juarez.Km. 381. Predio Canakicuik, Playa del Carmen, Mexico

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Book by Phone: 1800 666 2691

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Good, 7.6
Good value
Excellent service
Clean rooms
319 reviewsfrom verified guests

The Occidental Grand Xcaret Resort Playa del Carmen is right next to the famous Xcaret Eco Theme Park, which offers interesting attractions in an eco-archaeological theme. The hotel puts guests right on the ocean, and guests can enjoy the attractions of Playa del Carmen, which offers lots of interesting restaurants and shops. The Occidental Grand Xcaret Resort Playa del Carmen is easily accessible by car and it is a quick drive from the Cancun International Airport.

The rooms of the Occidental Grand Xcaret Resort Playa del Carmen offer guests plenty of modern amenities. The hotel’s royal club rooms come with fruit baskets, free Internet access, private pools and dining areas, room service, concierge services, bathrobes, and VIP room amenities.

This modern hotel offers guests six on-site shops and ten on-site bars, as well as a nightclub and eleven restaurants, which serve a variety of cuisines in a variety of atmospheres. The hotel also offers practical amenities like conference rooms, a 24-hour reception desk, a currency exchange desk, a bike and car rental service, laundry services, and room service. The Occidental Grand Xcaret Resort Playa del Carmen features planned activities for kids in the kids’ club, and it offers several pools and a private stretch of beach.

Availability and Prices

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Bar / Lounge, Air Conditioned, Non-Smoking Rooms, Mini Bar, Refrigerator, Cable / Satellite TV, Coffee / Tea Maker, Hair Dryer, TV, Disabled Accessible Rooms, Wheel Chair Access, Shower, En suite, Spa/Jetted Tub, Cots, Poolside Bar, Breakfast in the Room, Smoking Room, Family Room

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Tennis Courts, Medical Assistance Available, Sauna, Private beach, Spa bath / Jacuzzi, Excursions, Garden, Beach (Direct Access), Windsurfing, Nightclubs, Water Activities, Golf (miniature), Volleyball, Canoeing, Surfing, Beach Soccer and Volleyball, Diving Centre, Salon, Fitness Facilities, Jacuzzi, Steam Room, Massage, Solarium, Spa & Wellness Centre, Beauty Salon, Health Centre, Body Treatments, Child Pool, Pool Outdoor, Disco, Doctor on call

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, News Stand, ATM / Cash Machine, Porters, Wake-up Service, Meeting Rooms, Laundry service, Shops, Photocopier, Desk, Direct dial phone, Facsimile, Ballroom, Audio/Visual Equipment, Full-service catering, Exhibit Space, Shops in Hotel, Souvenirs/Gift Shop, Cell phone/mobile rental

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

The hotel has free parking.

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

Verified Reviews™

A summary of 319 guest reviews from verified websites only  

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Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

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  • Approval 60 mentioned the cost of their booking in a review, 47 thought it was a fair price
  • Disapproval Out of 38 reviews of the beds, 33 said they were uncomfortable
  • Approval 94 guests mentioned the staff in a review, 83 found them helpful and polite
  • Approval 36 guests mentioned the room cleanliness in a review, 30 felt they were very clean
  • Approval We found 36 reviews that recommend eating at the restaurant, only 12 said to avoid it
  • Approval We found 56 reviews that said they enjoyed the beach, only 17 didn't

Based on reviews from the following websites

Verified Reviews™

Occidental Grand Xcaret Resort Playa del Carmen Good, 7.6
Cleanliness
Dining
Facilities
Location
Rooms
Service

319 guest reviews

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