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Brisbane Hotels
Oaks Festival Towers Hotel Brisbane
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Oaks Festival Towers Hotel Brisbane
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User Rating
4.0
out of 5
See 36 reviews
Oaks Festival Towers Hotel Brisbane
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108 Albert Street
Brisbane, Australia
Description:
Amenities:
Overview:
The Oaks Festival Towers Hotel Brisbane is located right in the heart of Brisbane, only a short walk from the Queen Street Mall, and the Brisbane Café Society is just outside the door. There is much entertainment nearby, and the Parklands and business district are each only a short walk away.
The Oaks Festival Towers Hotel Brisbane is located within walking distance of many of Brisbane's biggest attractions. The hotel is also only a short drive from the Brisbane Domestic and International Airport.
The 401 rooms at the Oaks Festival Towers Hotel Brisbane each offer one or two bedrooms and a wide array of amenities. Ensuite amenities include an entertainer's kitchen, a balcony, a lounge area, new appliances, climate controls, and an advanced design.
The Oaks Festival Towers Hotel Brisbane offers guests convenient access to many shops, restaurants, and attractions, as well as many entertainment options. The 41 level hotel offers many amenities, including laundry, air conditioning, a gymnasium, a swimming pool, a sauna, and a spa.
Amenities:
24 Hour Reception
Air Conditioned
Bar / Lounge
Cable / Satellite TV
CD Player
Coffee / Tea Maker
DVD Player
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Kitchenette
Laundry service
Massage / Beauty Centre
Microwave
Modem / Data Port
Non-Smoking Rooms
Parking
Refrigerator
Room Service
Safe-Deposit Box
Sauna
Spa bath / Jacuzzi
Swimming pool
TV
Check-in:
From 2:00 PM
Check-out:
Prior to 10:00 AM
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Overall rating
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Date of Stay:
December, 2008
Fabulous inner city location. Good sized rooms also. Service was seemingly missing, not like at a hotel, the staff don't care to make you comfortable and so I would not recommend staying unless you can put up with no service for the good location.
Date of Stay:
April, 2009
Loved the glass alcoves which gave great views of Brisbane. No balconies so felt safe.
Date of Stay:
December, 2008
Great location and usually good sized rooms, much bigger than standard hotel size, although this time I had a slightly smaller room and the couch partially covered the door to the bedroom. An older person would have had to unpack in the lounge. After not being able to get a rollaway bed despite a months notice, my sister was given a free room, however she had to call the desk to have the linen changed, was stained and had hair.
Date of Stay:
April, 2008
The location of this apartment is great, very close to the Queen Street mall and restaurants. However, in our three bed, two bedroom apartment all of the sheets had stains on them and there were no mattress covers - only a sheet directly on the mattress. The bathroom floor was never cleaned in the entire week we stayed and there was a dried up bug wing in the cutlery drawer on arrival. Also, we were requested to vacate the apartment for an hour one evening so that they could show the property to a prospective buyer. We found this to be out of the question seeing as we paid for the evening and had no intention of putting our valuables away and leaving the apartment. They did eventually reschedule the viewing but made it clear that they were unhappy to do so. We would not stay here again. On another matter, we were on the 40th floor and there was a huge window that opened up with no security screen. If you had small children this would be a major safety issue because they could very easily pull up a chair and fall out the window.
Date of Stay:
March, 2009
Awkward setting with no park available for taxi made life more difficult than need be. Lifts were a problem, especially during peak times. Actual location was good and staff very good.
Date of Stay:
September, 2008
Sadly, it seemed a great imposition to check-in staff that we were checking in! Our shower floor had two old sticking plasters in the corner and the kitchen utensils were dirty. A disappointment on our holiday.
Date of Stay:
March, 2009
Everything was excellent . Location tops
Date of Stay:
February, 2009
Water Temp in the shower kept getting too hot to the point of scalding - if you adjusted it by turning the hot down, then it would go cold after a few minutes. The corridors & lift areas had a really bad smell. The Lifts were too slow
Date of Stay:
January, 2009
Nice apartments, comfortable and close to the city. Toilet had a terrible smell, We stayed New Years eve. Rates were double, and upon arrival, we were told that guest and visitor parking was full, and we had to source our own parking elsewhere, which ended up costing $35 each overnight (x3 groups) at the Myer centre. We then were told they had shortage of passes, and we were only allocated one pass for our group of 3 couples, which means we had to all stay together for our stay. All staff (security, reception afternoon/evening/morning) that I spoke to were not polite, seemed like they were on traineeships because knew nothing about quality service or how to answer our questions. Upon checking out, we didnt get a "Thanks for staying" or "how was your stay", just a "Thats done". I mentioned our concerns of parking both on arrival and early morning, both times they didnt even acknowledge my discontent with the added expense.
Date of Stay:
January, 2009
Very disappointed in the lack of parking facilities for guests.
Date of Stay:
December, 2008
This was a great hotel right in the middle of the city. It had an amazing amount of space and the view of the river was fantastic. The only issue I did have was waiting so long for the lift to arrive. Other than that it was great.
Date of Stay:
December, 2008
The rooms were a little grubby...a colleague also had an apartment and there was hair on the bathroom floor and white marks on the carpet that looked like they were very recent...also melted chocolate on one of the cushions on the lounge.
Date of Stay:
December, 2008
An absolute pleasure to stay at. We didnt want to leave. Would strongly recommend!
Date of Stay:
December, 2008
We stayed in a 2 bed apartment 1 night for a function. Excellent views from top floor. Terrific historical display in the lobby. Students abound - this is an apartment building not a hotel so expect less in facilities. Pool was great. Apartment was well furnished and relatively clean. The odd hidden Cigarette butt and stain from those previously wanting to smoke. Slow lifts. No A/C in hall. Very warm waiting for lift. Very central so try not to take a car. Very reasonable for price.
Date of Stay:
December, 2008
Loved the foyer display with the link to the old Festival Hall.
Date of Stay:
November, 2008
will be staying at this hotel again and again have already referred to several friends and have asked if the hotel will be starting a loyalty program. great location excellent views, very modern, tidy and friendly staff...AAAAAAAAAA
Date of Stay:
October, 2008
Two Bedroom appartments are awesome.. we've stayed there twice and will do again. Nice and close to the night life, gorgeous view of the city, flawless customer service. Love it.
Date of Stay:
June, 2008
Staff were very friendly and helpful.
Date of Stay:
April, 2009
I have been staying in hotels in Brisbane for ten years and this is teh best deal I have had. It is central, has all the amenities space+ a balcony. The mian thing for me was teh size of the car park. I have been stuck on a few ramps and this one is very big high ceilings and easy access at a reasonable price. I will stay there from then on. I was in 1401 though and the main thing was the construction work on that side went on all night. Colleagues staying on teh otehr side said tehy were not affected so ask for a room without the construction work if you can. restaurants 7-11 cellar door and heaps of other interesting shops nearby. Best deal in town. Highly recommended.Staff were excellent courteous and very helpful.
Date of Stay:
April, 2009
Upon checking in to oaks river city, we were confronted with a room that was not cleaned, towels everywhere, etc.. then moved to another room, of which was not that much better, had at least been cleaned, but bed pulled up, dirty sheets, body hair...you get the idea, m..., on reception was awesome, understanding, but very embarrased. She right away had us transfered to oaks festival towers. Again, staff very helpful and nice. The room was ok for cleanliness, about 7/10. broken outdoor table,on leg unattached, dryer lint cover falls off so lint goes right thru the unit. mould etc in bathroom, austar only,no free to air, dvd player is a no go, so no cd player either. king size bed was two k/singles put together, but they were not the same, one was newer and higher. room 3208. 1 bedroom room 2005 was great. no pool towels. probably 7/10..maybe
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