| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: October, 2008 |
| Hotel was in a great location for central Birmingham but you needed to get a bus into the city.There is a stop right outside. The inside of the hotel and the rooms looked very tired and outside in the car park there were piles of old furniture. Breakfast was excellent |
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| From: Christopher Milnes |
| Date of Stay: September, 2008 |
| This is a cheap hotel, and you get what you pay for - ie not a lot! However, for 35 quid, it was dry, I got breakfast thrown in and the parking was free. Err... thats about it really. |
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| From: Eric, Verona, NY |
| Date of Stay: May, 2008 |
| I checked in and went to my room and there were half empty or completely empty bottles all over the place. There were not bed linen on the bed and they were thrown on the floor. The room was very small and so was the t.v and remote. This is the worst place I have ever sayed in. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| Very good breakfast, certainly hit the spot. |
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| From: phil johnson, United Kingdom |
| Date of Stay: August, 2008 |
| Convenient for the city centre, a good hotel with friendly staff. Rooms and hotel of a good standard. |
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| From: Shalabh Mehra |
| Date of Stay: September, 2008 |
| Staff friendly but the room was very poor. The main thing being the bed that was very old and uncomfortable so could not get any sleep at all. |
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| From: richard wolstenholme, United Kingdom |
| Date of Stay: April, 2008 |
| The hotel looks tired and needs updating. The pillows were well past the use by date. bed linen and towels were old worn and frayed but clean.
cleanliness of the room was fair. Reception was good. quick to book us in, arrange an early breakfast and polite. The breakfast was excellent.
The restaurant was very clean. We booked online and paid only �60 for a double room including breakfast so if you don't mind taking your own sheets, towels and pillows it was cheap but we will not be staying there again. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: August, 2008 |
| Hotel is very well situated for central Birmingham abd also competitively priced however some of the interior is a little 'well-worn' in places and the breakfast wasn't fantastic. I would have no problem with stopping here again for a stay in Birmingham |
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| From: Laura Burrows |
| Date of Stay: September, 2008 |
| very noisyneeds a good updatebar was good though |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: March, 2008 |
| Norfolk hotel has excellent facilities for me who is always on a business trip, Their staff are super and are the most helpful I have met in a long time, they have super manners and are very attentive and helpful. Would suggest that this hotel allocate smoking and non smoking rooms - it would add alot more comfort to it's rooms.I'm not a smoker but if somebody has occupied the room previosly who was smoking the scent remains despite all the sprays in the world. This would be my only suggestion. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: April, 2008 |
| Hotel in good location, buses stop at front of hotel for easy access into central Birmingham. rooms small but comfortable. good breakfast with casual evening dining available. |
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| From: Glynn Morgan |
| Date of Stay: September, 2008 |
| Clean and pleasent buget hotel |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: February, 2008 |
| Room was unclean. Good breakfast in the morning. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: April, 2008 |
| Some of the hotel rooms situated at the old block needed to be upgraded. Some of the sheets provided had cigarrete butt stains. But the rooms at the newer wing were much better. The hotel is a walking distance to the shopping areas and the staff are helpful. |
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| From: ANDY HIDES |
| Date of Stay: September, 2008 |
| Whilst the restaurant service wasn't bad the staff need to exercise some patience with the guests in the fact that they were too keen to clear away items from the table even if the guest was still using them. The Carvery was very good quality though.Whilst the bedroom was clean and tidy the bath (en-suite) looked as though it needed replacing. Some of the decoration was beginning to look tired. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: February, 2008 |
| Daggy decor, somebody else's dirty socks in the room, towels and linen well past their use by date, location is 20mins out of town. Not many reasons to stay here, rather than save money. |
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| From: David wood, United Kingdom |
| Date of Stay: March, 2008 |
| This hotel is excellent value,and recommended |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: September, 2008 |
| The room was OK but the shower was poor and did not work properly. Woken at 9:00 by tree surgeons pruning tree next to hotel, not very good if you want a lie in.Breakfast was good and the staff very helpful. The hotel is in some need of updating |
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| From: Renee Joyce, Netherlands |
| Date of Stay: December, 2007 |
| Very ordinary hotel badly in need of a renovation. The room smelt bad and the bed was old. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: March, 2008 |
| very good value for a no-frills stay-over |
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