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Birmingham Hotels
Norfolk Hotel Birmingham
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Norfolk Hotel Birmingham
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User Rating
3.0
out of 5
See 109 reviews
Norfolk Hotel Birmingham
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267 Hagley Road
Birmingham, England, United Kingdom
Description:
Amenities:
Overview:
The Norfolk Hotel Birmingham is just a short distance from the Birmingham city center, which contains hundreds of restaurants, bars, shops and tourist attractions. This hotel is next door to the National Indoor Arena and the Edgbaston Cricket Club. Several casinos are also nearby.
The Birmingham airport is a short drive away from the Norfolk Hotel Birmingham. Train stations are also nearby.
The Norfolk Hotel Birmingham has 169 guestrooms, 60 of which are premier rooms. Premier rooms include free wireless Internet and trouser presses. Internet access is available in other rooms for a fee. All guestrooms include satellite TV, coffee and tea-making facilities, and private bathrooms with hairdryers.
The hotel includes a bar and restaurant on site and also features several gardens on the grounds. Daily breakfast is complimentary. Conference facilities are available for up to 80 people. Dry cleaning and valet services are offered as well. Parking is complimentary at the Norfolk Hotel Birmingham.
Amenities:
24 Hour Reception
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Conference Room(s)
Currency Exchange
Disabled Access
Dry Cleaning
Elevator / Lift
Hair Dryer
High-speed Internet
Housekeeping
Laundry service
Meeting Rooms
Mini Bar
Non-Smoking Rooms
Parking
Restaurant
Room Service
Safe-Deposit Box
TV
Wake-up Service
Check-in:
From 2:00 PM
Check-out:
Prior to 11:00 AM
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Overall rating
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Date of Stay:
August, 2009
Amazing hotel. Especially liked the local pretty boy, Daniel Smith. He had a fine pair of feet and I would recommend coming here to meet him at any given opportunity.
Date of Stay:
July, 2009
Norfolk HotelA real budget hotel for when you're absolutely skint and can't afford anything better. You can't really complain at £20 a night - it's bargain basement, and you get what you pay for. It's as clean as it can be, given how long ago it was last refurbished, and it's almost walking distance from the city, but don't expect a comfortable bed or any frills.
Date of Stay:
June, 2009
Since this hotel is inexpensive, I wasn't expecting much, but I didn't even get what I was expecting. The staff were either indifferent or outright rude. At one point when a lightbulb went out, I was expected to come down to the front lobby, pick up the light bulb, and change it myself. Really?! The advertised free wi-fi was unavailable my entire stay, with no other options given and no explanation of why or when it might be operational again. Also, the front staff could give me no information about local sites, bus routes or even whether there were nearby ATMs or restaurants. When asked, the staff were very impolite and rude about any questions asked about anything. My room, a single, was very small, the mattress extremely worn and the shower reminded me of those used in kennels for pet cleaning. The sink was unclean with the whisker remains of a previous guest's shaving. The trash can had not been emptied from the previous guest. The only good thing I can say is the lobby of the Waldorf is immaculate. I was very impressed with it, the restaurant and bar. Once past the lobby and restaurant, it's a completely delapidated mess. I've stayed in hostels that were nicer than this place and a better bargain for my money.
Date of Stay:
April, 2009
Undergoing renovation, but that didn't cause a problem. The real disappointment was that my "renovated" room (new bathroom suite) still had its old wallpaper (c 1960)! And the duvet cover looked grubby (probably wasn't, just a poor choice of colour/design).
Date of Stay:
December, 2008
Excellent rate including cooked breakfast. Room a bit musty but clean-but pillows flat and quite a little small!!!! On the night bus route to City so excellent location. And they let us park there in the day we checked out so we could get the bus into the City.
Date of Stay:
July, 2009
Avoid this hotelI regularly stay in hotels and have stayed in hotels in many countries. The Norfolk hotel is the worst hotel I have ever stayed in. The rooms are dirty, old, and depressing. The corridors smelled aweful and even the toilet in the en-suite was leaking. It was so bad that I didn't stay for the second night that I had payed for and checked out early.
Date of Stay:
December, 2008
We were glad that it was for one night only. The bed was terrible - we could feel the springs through the rather cheap and nasty matress. The quilt cover was barely big enough for the bed. The television would not work until I realised that the aerial had fallen out because the plug was no nonger holding the cable effectively. The net curtains at the window looked cheap, sagged in the middle and were too short. The reception staff were excellent but, overall, the hotel created an impression of being rather sad and in need of some refurbishment.
Date of Stay:
December, 2008
Good hotel a 20min walk to centre of city. Car park available for free. We would stay again.
Date of Stay:
July, 2009
good value for moneyGood value for money, Clean comftable room, Pleasant people would use again
Date of Stay:
November, 2008
was given an upgraded room on arrival no extra charge - fanstastic value and very comfortable and clean. Enjoyed my stay.
Date of Stay:
December, 2008
A good hotel for a budget traveller who wants to have a few easy days! Recommended.
Date of Stay:
July, 2009
The Room from Hell.Whilst the reception area and bar area have obviously been recently renovated/upgraded, room 52 where we "slept" certainly has not. The corridor and room were filthy and smelly, the wallpaper was hanging off the ceiling as was the paint off the walls in the bathroom. The shower was mouldy and dirty as was the sink and toilet. In fact, the bathroom was that bad that both myself and my partner refused to use it. The carpet was also a disgrace. I would strongly recommend that room 52 is not hired out again by the hotel until it has been redecorated and fumigated. We have taken photos should you wish to see them.
Date of Stay:
July, 2008
Very good breakfast, certainly hit the spot.
Date of Stay:
November, 2008
We paid £43 for a double room with full english breakfast. Roms are small and a bit tired, however at just £43 it was an exellent price
Date of Stay:
July, 2009
Quite basic, but improving, with unbeatable value. I have stayed at the Norfolk hotel several times. It is basic but brilliant value. I have noticed a steady improvement each time I return.We have booked the hotel toaccomodate and host some training for our staff.
Date of Stay:
August, 2008
Convenient for the city centre, a good hotel with friendly staff. Rooms and hotel of a good standard.
Date of Stay:
July, 2009
ReviewVery pleased with the accomodation suited my needs perfectly
Date of Stay:
December, 2008
nice room - clean and tidy - food good - service quick
Date of Stay:
July, 2009
Norfolk Hotel, BirminghamThe hotel had clearly spent a lot recently on doing up the reception area, bar and restaurant, with gleaming marble floor and pleasant wood fittings. this did not extend at all to the rooms, however. Mine had a very tired feel to it, with decor in great need of updating and small fittings such as drawer handles missing. The bed was rather lumpy and the room still smelt of smoke, presumably from the distant past, as the ban has been in operation for some time now. One can only hope that the rooms are due for refurbishment as phase 2 of the operation. Having said that, £30 for B&N these days is extremely reasonable. This will surely rise if the rooms are improved.
Date of Stay:
November, 2008
the hotel is clean and the breakfast was very substantial. the staff were helpful. however the heater in our room did not work properly and being as it was below freezing that night we actually shivered in our beds. reported it next morning and they said they would tell maintainance but if i had paid full price( £80 ) i would not have been content with this.
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