| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: September, 2008 |
| Our stay was good, very handy that the hotel could book us a table in the restaurant next door. Room very comfortable although very hot. |
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| From: C Nolan |
| Date of Stay: September, 2008 |
| now charge for internet connection ( a shame in this day and age) afteralll thats how i booked - try searching firstotherwise an excellent hotel - one of newcastles secrets |
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| From: Mark Beattie |
| Date of Stay: September, 2008 |
| Hotel is ideally located for Newcastle centre in Jesmond. Jesmond itself has some lovely bars, just like the one here in the hotel. Happy hour is a must and the tables and heaters outside make for a very pleasant evening. Taxis are available directly outside the hotel and cost around £3-4 to get into the centre of town. We have stayed here twice and missed breakfast both times, due to too much vino the night before. I would in this instance highly recommend a great little american diner about 100yds up the street and left for a lovely brunch. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: September, 2008 |
| On the whole, we had a positive experience at the hotel. It was a relatively large hotel, was well-equipped and very clean. However, walking to the city centre would take about 25 minutes, a better way is to take the metro (10 min walk away) or the bus, if you don't drive. Breakfast was good and the area also has several good restaurants, including 3 that it owns. Although the restaurants were just downstairs, the room was surprisingly very quiet. |
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| From: Gordon Auld |
| Date of Stay: September, 2008 |
| Added extra drinks from Polo Bar to bill by mistake but removed them without problem when informed this was incorrect and they had not been signed for. |
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| From: martin donnelly |
| Date of Stay: September, 2008 |
| Nice hotel freindly staff who make time to talk and not treat you as a number |
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| From: Nicholas Downham |
| Date of Stay: September, 2008 |
| once again a plesant stay friendly staff comfortable room |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: September, 2008 |
| The hotel was easy to find once we got to Osborne Road. It was tea-time on Friday and the crowd of young people outside was a bit daunting. However I had requested a back room, which was very quiet. Would suggest only people partying or out till late take a front room as they are directly above outside drinking area. Had a meal in the Italian Restaurant which was very busy, but the service was good and the food was also good. For anyone not familiar with Newcastle, the hotel is a bit out of the centre but is in a pleasant area. |
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| From: Geoffrey Miles |
| Date of Stay: September, 2008 |
| Only stayed one night and it was very good value for money. We ate in Louis restaurant and found the food to be excellent and the staff attentive but not intrusive |
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| From: Phillip Giles |
| Date of Stay: September, 2008 |
| stayed 12th sept 08, Arrived late but was meet with a very friendly welcome, staff very helpful, good size room, clean and modern with everything you would expect. Great breakfast which wasn't rushed on you food quality excellent. Will be staying here again when up in the area. Thanks to the staff |
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| From: Jane Neal |
| Date of Stay: September, 2008 |
| Great location and excellent facilities nearby. The bar attached to the hotel is busy and lively but not as noisy as we first anticipated, our room was above and we did not hear anything! We will definately stay there in the near future. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: August, 2008 |
| excellent italian cuisine at Scalini's restaurant in the hotel.friendly and helpful personnel at the reception |
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| From: L Smith |
| Date of Stay: August, 2008 |
| on arrival at the hotel the staff were welcoming and friendly,the rooms spotless and stylish so really only good things can be said about the hotel on my behalf.Thanks to all the staff for making our stay so fab. |
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| From: John Gray |
| Date of Stay: August, 2008 |
| Location is excellent for Osbourne Road bars and restaurants, and access to town center is only a short taxi or metro ride away. Room whilst looking recently decorated looked somewhat old fashioned, but was comfortable and clean. There was a good choice at breakfast, a night porter service and they let us check in early. Slightly over-keen to service the room on the morning - use the "do not disturb sign"! In all it was good for an overnight or weekend stay in a great location without being anything special. Alot of the hotels on this road have stag and hen groups staying, including this one, something to bear in mind when chosing where to stay - we had a peaceful night though. |
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| From: Elizabeth McMahon |
| Date of Stay: August, 2008 |
| Lovely warm clean, hotel, good breakfast. |
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| From: David Parker |
| Date of Stay: August, 2008 |
| A lovely Hotel set in the happen place for newcastle Osborne Road I had no complaints and eat in the Hotel on my first night and was totally satisfied. The room was nice and very clean but as the Hotel bar is very busy and has pavement cafe style outside seating if you have a front room and wish to have an early night I would suggest you request a rear room. Thanks to the friendly reception staff whose and greet is perfect. |
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| From: Simon Tinkler |
| Date of Stay: August, 2008 |
| We went to Newcastel for a stag-do and this hotel was perfect. Bit out of town, £7 for a taxi or £1.30 for the Metro into town. Receptionists friendly, room average to good, definitely not for families on a weekend. One small gripe, other hotels I've visited have a help yourself, eat as much as you like breakfast, here it was 1 slice of bacon, 1 20% meat sausage, 1 egg and 1 (large) mushroom (although the continental part of the breakfast was help yourself). Definitely go back next time. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| Popular lively spot, 10 min walk from metro, then 5 mins on metro into city centre. Good area, safe but with a nice buzz. |
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| From: C Millar |
| Date of Stay: July, 2008 |
| When I arrived at the hotel i was told there was not a booking for me, I offered my booking reference No. but was told this would be no good, as the receptionist had not a booking (that was until she checked her emails) Next morning the fire alarm went off we had to rush down to the reception just to be told it was a fire drill. No warnining had be given to the guessed about this very inconsiderate. |
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| From: Nicholas Downham |
| Date of Stay: July, 2008 |
| we stayed over night, room a bit small in the back and beyond with little natural light. apart from that it was a comfortable roomfor the night |
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