Nassim Hotel Marrakech Morocco. Best Hotel Deals & Reviews

Overview:

The Nassim Hotel Marrakech is a dignified and private location offering guests a lovely sun terrace, swimming pool, fitness center and in-house spa service. There is also a restaurant and lounge, as well as free on-site parking at this accommodation in Marrakech.

The Nassim Hotel Marrakech is located at 115, Bd Mohamed V Gueliz Marrakech and is a quick commute to all of the popular sites in the city. It is one of the most centrally-located, larger hotels in the city.

The 51 rooms within the Nassim Hotel Marrakech are decorated in traditional Moroccan style and use handcrafted furnishings and fixtures. They also provide visitors with all modern amenities.

Within the heart of Gueliz, known as the shopping district of Marrakech, is the Nassim Hotel Marrakech. It is an ideal location for leisure and business travelers due to the address, which places it at an easy commute to the many tourist areas as well as the many professional quarters.

Amenities:

24 Hour Reception
Air Conditioned
Babysitting / Child Services
Bar / Lounge
Bath / Hot Tub
Cable / Satellite TV
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Laundry service
Massage / Beauty Centre
Mini Bar
Multilingual Staff
Non-Smoking Rooms
Parking
Restaurant
Room Service
Safe-Deposit Box
Sauna
Swimming pool
TV

Check-in:

From 3:00 PM

Check-out:

Prior to 11:00 AM

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 4 reviews

	Date of Stay: October, 2008
Staff very friendly,bar was very lively,breakfast could have been a little better.rooms were a bit dark but overall good value for money.

Date of Stay: November, 2008

The hotel is not four star, its very tired looking but you can see it would have been four star a few years ago. However, the staff were excellent and could not help you enough. Our arrival was warm and friendly, and the staff continued to be courteous and helpful throughout our stay.Check out Churchills adjacent to the hotel - great cocktails in lovely surroundings and great staff.The hotel is in a great location with great staff and overall I would say it was good value for money.

Date of Stay: March, 2008

My family and I checked out of Nassim Hotel yesterday. It was, by far, the most horrid hotel stay any of us have ever experienced in our lives. What began as a normal stay, ended in the desk manager literally pushing my father down the stairs and out of the hotel. Never, ever, ever have ANY of us experienced such rude and bullying behavior in our lives at a service establishment. The reason? My father wanted a receipt for our stay. This was the icing on the cake in a series of wildly bizarre antics from hotel management. We had stayed at this hotel for three nights and, after the first night, discovered our room evidently had some unwelcome guests - cockroaches. We repeatedly requested that our room be changed. We made our first request the night before after my father went to the front desk. The next day, my father went to the front desk and spoke to the management prior to us leaving for the day and explained the infestation to the manager on duty. He also requested our linens be changed as the towels and washcloths in our room all had multiple holes in them. The manager assured us we'd have a new room upon getting back (and then linens would be changed) but when we had arrived back at the hotel around 8pm that second day, the management on duty at that time refused because they had "no record of our numerous complaints." The front desk and management told my father that they could not change due to their rooms being full. He asked why had they not set aside a room change from earlier because we had first requested the evening before and then in the morning prior to leaving for our day out. The manager again said they had no record of either complaint but that we would be able to change rooms the following day (our final night). The next day we made sure to stop by the front desk before embarking on our journey into the city for our last day in Marrakech. The staff said they were aware of our complaint and that we would have new room when getting back at the end of the day. Well, upon returning to the hotel that evening we were told by the staff on duty that they were unaware of our complaints (??) and that, again, they did not have availability to put us into a different room for our last night. NO apology. They refused to speak further of the issue and when the manger came out he raised his voice to my father and, more or less, told him there was absolutely nothing that could be done. "Sleep in your room or go sleep in the street." The next day, understandably upset and perplexed by the incredibly poor service received by the staff during our stay, my father wanted to have a conversation with the manager. He requested that something be done for the inexcusable communication mishaps with management and staff during our stay. At first the manager seemed like he was going to be reasonable but as soon as my father requested that a discount be applied, the manager became visibly agitated. Furthermore, the manager began to raise his voice to my father and create a scene. He asked us to leave but my father told him he wanted his receipt first. My father refused until he was given a receipt at which point the manager came around from the counter and began to PUSH my father out towards the stairs that lead out of the hotel. If you are looking for a take it or leave it kind of hotel; a place where concerns and issues are apparently never addressed or communicated. Or, if you are looking for a hotel where your stress level will actually be elevated on vacation. Or perhaps a hotel that will treat customers as an afterthought and will actually push you out their door when you do not agree with their business practices - by all means - book your stay for the Nassim Hotel. Otherwise, heed the knowledge given here in this review and AVOID this hotel at every possible cost. You could even take the advice of the one manager who suggested to us to "sleep in the street," as you'd most certainly be better off than staying at this hotel.

	Date of Stay: July, 2008
For the money it was a nice hotel.I am not sure it would live up to a current 4 star rating with the fixtures and fittings being a little tired.Also the pool was very small. I managed 6 lengths underwater (seriously!).The staff were very helpful and went out of their way to help.Good location and handy for all the things you want to do in Marrakesh.

See 17 Photos	User Rating 3.0 out of 5 See 4 reviews Nassim Hotel Marrakech [] 115 Bd Mohammed V Marrakech, Morocco
Description:
Amenities:

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