| From: Huy Nguyen, United States |
| Date of Stay: April, 2008 |
| we had an unpleasant stayed, it was terrible and pricey. it smelled very bad in the room, and had a very dirty and smell very bad with all the bed covers, the sink did not work right, was rusted and broken, the TV has no channel to watch, the most important point that you did have a microwave or coffee in the room, so sorry for my family have to traved so far and stay in you badly hotel. |
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| From: AG, USA |
| Date of Stay: March, 2008 |
| This hotel has 2 types of rooms: the type that I stayed in was like an older style motel with the door facing an exterior walkway. The other type of room that I did not see, but I assumed it was a better room, are in the tower. I'm assuming this since the building I stayed in looked much older than the tower. The room was worth the price for a short business stay. I decided to check my confirmation directly with the hotel 4 days before checking in and found out they did not have any confirmation. I emailed the Venere customer support number and they followed up the next business day and got me a confirmation number. I was impressed with the speedy resolution. I was a bit skeptical at first since the Venere price was much less than the other online pricing services. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: August, 2008 |
| We heard from the workes tha it was a bad company |
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| From: Jeanette |
| Date of Stay: October, 2008 |
| The Metropolitan Hotel has a nice friendly staff. Wonderful room with adjustable beds for each side of the bed. Nice pool and Jacuzzi. Only downside $5 per day resort fee. |
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| From: Tomasz Domanski, Poland |
| Date of Stay: December, 2007 |
| Super location for congress participants, very good price for period we stayed in hotel |
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| From: Anita |
| Date of Stay: May, 2008 |
| After getting the room was frightened of what I had gotten but when we stayed there is was nice. The grounds were beautiful and the location was excellent. |
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| From: SN, USA |
| Date of Stay: June, 2007 |
| Overall, it's a great retreat. There's Starbucks in the Lobby.The family enjoyed the pool and the beautiful grounds. For a resort, however the pillows were horrible. They were flat and uncomfortable. Regular room beds need to be comfortable as well. They need to add a pillowtop matress pad. Also,not enough channel choices for T.V. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| If you stay here, be sure to book a deluxe room in the new section-do not get a standard as we did. In the older room, the bathroom was clean enough, but oddly laid-out, you had to reach under the sink countertops to flush the toilet and they only give you two towels. The closet shelves and hangers were covered in dust so you couldnt hang your clothes. The bedspreads were so old and smelled very very musty as did the room. The mattresses were so worn out that two indentations from years and years of travelers were evident. There were only two tiny flat old pillows. I couldnt sleep all nite for thinking about how old old old and musty the mattress was. The next morning i requested a room in the new section and the front desk clerk was very helpful and let me take a look at it before I upgraded. I was happy to pay the 38 more per night for a new room-it did not smell and had clean white duvet covers instead of bedspreads and suprisingly had very comfortable "sleep number" beds and four good pillows on each bed. We were satisfied with the new room. The only problem is that there were only three towels the first day, but even worse each day the maid would only leave two towels. The pool area definitely needs some cleaning up and daily attendance. The hot tub water was completely cloudy and dirty, the deck was never swept off in four days! The wooden flower bed enclosure surrounding the hot tub was rotting at the bottom and when it rained water from the flower beds would run out into the hot tub. Save your swim time for wet n wild or disney not here. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| OUR 9 NITE STAY WAS AWFUL. THE FIRST NITE WE GOT A CHEEZY ROOM WITH A DOOR BARELY HANGING ON ITS HINGES-IT NEEDED TO BE SLAMMED AND WIGGLED TO CLOSE AND LOCK. THE SECOND NITE THE A/C IN OUR ROOM BROKE AT 1 AM-THE FRONT DESK JOKED ABOUT HOW WE SHOULD BE ABLE TO DEAL WITH THE HEAT SINCE WE'RE FROM ARIZONA. NOT FUNNY. I THINK THEY PUT Travel agent CUSTOMERS IN THE CHEEZY ROOMS, WAY IN THE BACK. I THINK OUR STAY WOULD HAVE BEEN MATCHED BY A MOTEL 6-WE PAID TOO MUCH FOR OUR ROOM. OTHERWISE, ORLANDO IS A GREAT PLACE TO VACATION |
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| From: Danny |
| Date of Stay: March, 2008 |
| While the overall hotel was OK there where two sets of buildings a new remodel wing and a crap wing I was never told about the either until I meet some friends and went to there new rooms for same price as mine a crap room I due not believe I was given the proper information when I uses this service to book this room. |
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| From: Vera Lake, United Kingdom |
| Date of Stay: April, 2007 |
| This is a very tired hotel and needs lots of money spending on it. Will not stay here again! |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| The hotel was actually pretty decent....if you stayed in the NEW ADDITION. The rooms as represented in the pictures are in the DELUXE ROOMS ONLY! We booked a standard room and when we checked in were disgusted. There was a two inch gap underneath the door, it was musty and frankly very old. That room had not seen a face lift in many years. At the front desk the staff was initially very nice. They showed me a deluxe room and WOW...what a difference! I told the front desk clerk that comparison was like night and day to which my 10 year old said "And the deluxe room is certainly the day"! The rooms were new, modern with sleep number beds, great bathrooms and they were all in air conditioned interior hallways (Not exterior entrances like the standard rooms). It was really a great hotel. DON'T book a standard room. Otherwise, it was a great hotel. The pool was good, there was a Starbucks in the lobby that opened at 6:30 or 7am. It was easy to get to and from Universal and Disney and the airport. The upgrade is not expensive! UPGRADE UPGRADE UPGRADE UPGRADE |
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| From: Vicki |
| Date of Stay: January, 2008 |
| Overall, not being in the room much it was ok. The first day my bathroom was not very clean. Floor was sticky. Loud noises and cars leaving at all hours. I will request inside room next time. |
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| From: Denis Moroney, Australia |
| Date of Stay: March, 2007 |
| Room & bathroom both very good.Restaurant a bit ordinary. Would stay here again. |
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| From: Maria Cordero, USA |
| Date of Stay: March, 2007 |
| When we got there they upgraded us for free to a much bigger suite with 2 queen size beds with the new sleep number mattresses. The bath rooms were clean and the pool was warm. I truely enjoyed myself at this hotel. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: April, 2008 |
| We stayed at the metropolitan resort in April and I LOVED IT!!! The staff was friendly and helpful and we actually upgraded to the "Newer tower" and I hated it i would prefer to stay in the older part of the hotel it was much easier to access your car and the pool!! we didn't have one problem and would reccommend this hotel to everyone! |
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| From: Susie |
| Date of Stay: January, 2008 |
| This hotel served our needs perfectly as we needed a day of relaxation before we hit the theme parks. The lobby and grounds were well-cared for and attractive. The room was clean and comfortable. The pool area was pleasant. Some of the public halls and stairways were a little worn and unkept, but they seemed to be working on freshening things up during the time we were there. This hotel met our requirements in a pleasant atmosphere and location. I'd recommend it. |
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| From: Tom |
| Date of Stay: January, 2008 |
| Besides hair event, workers ran the power washers early in the morning outside doors to clean walks. Most occupants had been at Disney until 2 am that day, so it was not very customer friendly. |
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| From: Jan |
| Date of Stay: January, 2008 |
| Grim, dirty, unsafe. A complete disappointment. |
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| From: Zed |
| Date of Stay: January, 2008 |
| They have the inside and outside rooms. Quality of the inside ones are much better. The other thing was that you had to pay resort fees, whether you used them or not. |
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