Mercure Umm Al Qura

Al Masjed Al Haram Road End Hojoun Bridge, Mecca, Saudi Arabia

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Book by Phone: 1800 666 2691

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Mediocre, 5.4

Excellent service

Clean rooms

Good value

178 reviewsfrom verified guests

This accommodation in Mecca is designed for guests who wish to enjoy a peaceful, serene setting when coming to the city to pray at the Holy Mosque. Please keep in mind that all guests of the Mercure Umm Al Qura must be Muslim and non-Muslims are not permitted in the city under penalty of Saudi law. The Holy Makkah is less than 1000 meters from this hotel. Free shuttle transportation is provided by the Mercure Umm Al Qura for guests to and from Haram for purposes of prayer and Hajj. Free parking is provided on the premises.

The rooms at this hotel offer air conditioning and mini bars as a bonus. All rooms at the Mercure Umm Al Qura are furnished with free high-speed wireless Internet access as well as satellite televisions.

Room service is available from the onsite restaurant that serves a variety of cuisines, and the concierge can assist with special arrangements. The Mercure Umm Al Qura has a meeting facility on the premises, as well as laundry service. There are 307 rooms to choose from.

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Air Conditioned, Mini Bar, Refrigerator, Cable / Satellite TV, Coffee / Tea Maker, Hair Dryer, TV, Wheel Chair Access, Shower, En suite, Private Bathroom, Bathtub/Shower Combination, Bidet, Cots, Ice Machine, Family Room

Activities

Medical Assistance Available, Bath / Hot Tub, Doctor on call

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Security Guard, Porters, Wake-up Service, Meeting Rooms, Laundry service, Shops, Computer, Photocopier, Facsimile, Ballroom, Audio/Visual Equipment, Exhibit Space, Security and video surveillance in public areas, Executive Floor, Luggage Storage, Shops in Hotel, Express Check-In/Check-Out

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

Valet parking is offered at the hotel.

Check-in

From 3:00 PM

Check-out

Prior to 2:00 PM

FAQs

The following questions have been answered for you by Mercure Umm Al Qura...

What are your breakfast options?: We offer oriental, continental and buffet breakfast.
Where can we dine?: We serve International cuisine in the restaurant and the price depends on the season, approximately SR. 80/-- per person.
Do you have internet?: We do not have internet in the rooms, free Wi-Fi available in the lobby.

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Verified Reviews™

A summary of 178 guest reviews from verified websites only

Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

To help you further, this review information has been summarized into simple easy-to-read snippets. This allows you to get a true, complete overview of the hotel, in less than a minute.

15 guests mentioned the staff in a review, ten found them helpful and polite
13 guests mentioned the hotel's location in a review, seven thought it was convenient, but six did not
We found six reviews that said the rooms were clean
Six mentioned the cost of their booking in a review, five thought it was a fair price
Four guests reviewed the bathrooms, three felt they were small
Three guests reviewed the size of the hotel beds, three said they were small
On average, customers rate this property better now than in the past.