Mercure Surabaya

Jl Raya Darmo 68 - 78, Surabaya, Indonesia

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Good, 7.9

Clean rooms

Good value

Excellent service

191 reviewsfrom verified guests

The Mercure Surabaya is a Surabaya accommodation located centrally in the business district, near the Tagu Pahlawan, government offices and several entertainment facilities. Also nearby are the Surabaya Plaza shopping area, the zoo and several internationally renowned golf courses. Located thirty minutes outside the international airport, the friendly staff at the Mercure Surabaya is happy to assist guests in arranging transportation to and from the hotel. With its central city location, several public transportation options are also available to tour the area.

Each of the comfortable en suite guestrooms at the Mercure Surabaya are air conditioned and provide comfortable bedding, mini bar, in-room safe, cable television, writing desk, alarm clock with radio, hairy dryer, Internet service and international direct dial telephone.

Offering the very best in guest service and modern amenities, the Mercure Surabaya provides all the necessary elements for a comfortable and enjoyable stay in Surabaya, whether in town on business or for pleasure. Hotel features include 24-hour guest service, two on-site restaurants, suites with private butler service, coffee lounge, swimming pool, two bars including one poolside, fully equipped meeting and conference rooms, gym and spa.

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Bar / Lounge, Air Conditioned, Non-Smoking Rooms, Mini Bar, Cable / Satellite TV, In Room Movies, Coffee / Tea Maker, Hair Dryer, TV, Disabled Accessible Rooms, Wheel Chair Access, Bathrobes, Shower, Bidet, Cots, Poolside Bar, Coffee Shop/Cafeteria, Family Room

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Medical Assistance Available, Spa bath / Jacuzzi, Excursions, Salon, Fitness Facilities, Jacuzzi, Massage, Barber/Beauty Shop, Pool Outdoor, Doctor on call

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Security Guard, News Stand, Secretarial Service, Porters, Wake-up Service, Florist, Meeting Rooms, Laundry service, Shops, Computer, Photocopier, Direct dial phone, Facsimile, Ballroom, Audio/Visual Equipment, Security and video surveillance in public areas, Executive Floor, Shops in Hotel, Express Check-In/Check-Out

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

Valet parking is offered at the hotel. Bus parking is available.

Check-in

From 1:00 PM

Check-out

Prior to 12:00 PM

Verified Reviews™

A summary of 191 guest reviews from verified websites only

Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

To help you further, this review information has been summarized into simple easy-to-read snippets. This allows you to get a true, complete overview of the hotel, in less than a minute.

We found 28 reviews that said the rooms were clean
25 mentioned the cost of their booking in a review, 25 thought it was a fair price
29 guests mentioned the staff in a review, 28 found them helpful and polite
26 guests mentioned the hotel's location in a review, 24 said it was conveniently located
We found 11 reviews that said the hotel's breakfast was delicious
Out of seven reviews of the internet, seven said it was free