Mercure Hotel Auckland

8 Customs Street, Auckland CBD, Auckland, New Zealand

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Book by Phone: 1800 666 2691

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Good, 7.6

Harbour views

Superb dining

Good for shopping

1,745 guest reviews

Situated in Auckland CBD, the Mercure Hotel Auckland is close to Auckland Waterfront. It is located less than a 10-minute walk from Gus Fisher Gallery.

The Mercure Hotel Auckland has 189 rooms and offers a fitness centre. Business travellers will appreciate the quality and range of amenities offered. The hotel also provides a lift, a 24 hour reception and a business centre.

All the stylish and spacious rooms at the Mercure Hotel Auckland include tea and coffee making facilities, a flat-screen TV and cable / satellite channels. Featuring floor-to-ceiling windows, rooms include a refrigerator, a mini bar and a hair dryer. Connecting rooms are also available.

Specialising in International dishes, the Mercure Hotel Auckland's on-site restaurant offers a variety of delicious meals to enjoy. There is also a relaxed bar on site, offering guests a choice of premium drinks. Guests can also try one of the many bars and restaurants nearby.

Auckland Airport (AKL) is less than a 30-minute drive from the Mercure Hotel Auckland. Sky Tower, Auckland Art Gallery and St. James Theatre are less than a 20-minute walk from the hotel.

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Hotel Features

General

Room Service, Restaurant, Bar / Lounge, Air Conditioned, Non-Smoking Rooms, Mini Bar, Refrigerator, Cable / Satellite TV, In Room Movies, Connecting Rooms, Coffee / Tea Maker, Hair Dryer, TV, Shower, Bathtub/Shower Combination, Cots, Breakfast in the Room

Activities

Fitness Room/Gym, Tour Desk, Bath / Hot Tub

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Convention Center, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Security Guard, Secretarial Service, Porters, Wake-up Service, Meeting Rooms, Laundry service, Computer, Photocopier, Desk, Ballroom, Luggage Storage, Self Laundry

Internet

High-speed Internet is available at this hotel.

Parking

Valet parking is offered at the hotel.

Check-in

From 2:00 PM

Check-out

Prior to 11:00 AM

FAQs

The following questions have been answered for you by Mercure Hotel Auckland...

What are your breakfast options?: The hotel offers breakfast daily in our Vue Restaurant on the top floor of the hotel, or via room service. Breakfast is served at Vue from 6:30am until 10:00am. The Continental breakfast is NZ$29.00, and the full cooked breakfast NZ$32.00.
What transport is available to get around?: Britomart Transport Centre is located adjacent to the hotel, which is the hub for Auckland's trains and buses, with the downtown ferry terminal one block away.
What can I do nearby?: We have access to the inner islands of the Hauraki Gulf (Waiheke, Rangitoto), and historic suburb and military fortifications of Devonport via ferry. Albert and Myers Parks in the City Centre are 600m and 1km respectively. We have The Domain and Auckland Museum (2km), The National Maritime Museum (700m), The Viaduct Basin and Princes Wharf - Waterfront restaurant and bar precinct (600m), shopping on Queen St (adjacent to hotel) as well as shopping malls, arcades, and department stores, Auckland Zoo and Museum of Transport and Technology (3km), Auckland International Airport (20km), entertainment precinct: Civic Theatre, Town Hall, Aotea Centre, Event Cinemas (800m), and Sky City Complex: Sky Tower, Casino (800m).
Do you have internet?: The hotel has various internet options available to guests, ranging from wireless internet in our public areas, through to cable broadband in all guest rooms. The hotel provides a complimentary 30 minutes of wireless internet daily in our lobby. Additional wireless is available from reception, however charges apply. In-room broadband internet is provided for two hours at $14.90 (100Mb Data) or 24 hours at NZ$29.90 (1Gb Data).
What traveller type is most suited?: We are suitable for all types of travelers.
Do you provide parking?: The hotel offers valet parking in a secure, covered car-park with 24 hour vehicle access for NZ$40.00 per vehicle per night.

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Guest Reviews

A summary of 1,745 guest reviews

45 guests reviewed the hotel's view of the harbour, 40 said it was magnificent
235 guests mentioned the restaurant in a review, 218 would recommend eating there
We found 53 reviews that said the shopping in the area was good, only two felt the options were limited
Out of 62 reviews, 49 said the rooms were in bad condition
49 guests reviewed the bar, 47 felt it had a great atmosphere and selection
690 guests mentioned the hotel's location in a review, 656 said it was conveniently located