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Cozumel Hotels
Melia Hotel Cozumel
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Melia Hotel Cozumel
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See 60 reviews
Melia Hotel Cozumel
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Carretera Costera Norte Km 5,8
Cozumel, Mexico
Description:
Amenities:
Overview:
The Melia Hotel Cozumel is ideally situated on the island of Cozumel, offering guests the convenience of being near the beach as well as numerous tourist attractions, including the Mayan ruins. Guests will also be able to enjoy a variety of shops, restaurants and nightclubs in the area as well. The main shopping area of San Miguel is only three miles from the hotel property. In addition, the hotel is directly across from a premier golf course.
Cozumel International Airport is located only six kilometers from the Melia Hotel Cozumel. Onsite parking is provided for the convenience of guests who arrive by car or rent a car during their stay.
The 147 spacious guestrooms at the Melia Hotel Cozumel offer Mayan décor along with satellite television and marble baths.
Numerous amenities can be found at the Melia Hotel Cozumel, including seven onsite restaurants, a nightclub, business center and a variety of resort activities such as water polo, kayaking and beach volleyball. Other amenities include steam rooms, saunas, facial and body treatments and massages.
Amenities:
24 Hour Reception
Air Conditioned
Babysitting / Child Services
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Elevator / Lift
Fitness Room
Hair Dryer
High-speed Internet
Laundry service
Massage / Beauty Centre
Meeting Rooms
Mini Bar
Multilingual Staff
Non-Smoking Rooms
Parking
Restaurant
Room Service
Safe-Deposit Box
Sauna
Security Guard
Swimming pool
Tennis Courts
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 1:00 PM
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Overall rating
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Date of Stay:
July, 2009
Overall we had a good experience at the hotel. The view is great, the garden ocean view rooms are standard and the ocean view tower rooms are above standard as they are larger than the garden rooms. Our only negative comments about our stay is that it took two days for the staff to accommodate us with a new hotel room as we had no a/c. Staff came to assess the problem, but did not allow us to change our room immediately. We did get moved to the tower rooms, which was an upgrade from the ocean view garden room. And the internet access the hotel gives you is intermitent; you don't get a constant connection, but not many guests are there to check the internet anyways. Overall, we had a great time.
Date of Stay:
June, 2008
We recently spent a week at The Melia Cozumel and was very disappointed. The room was very damp. All of our clothes became damp and it was hard to sleep on the hard, damp and uncomfortable bed. The food at the buffet is bad. The drinks are watered down. The water on the beach is filled with seaweed. Worst of all, the staff at the front desk is not very friendly or accomodating. The maids and bellboys were nice. It was our first trip to Cozumel and our first time at an all inclusive resort. We won't do either ever again!
Date of Stay:
June, 2009
All was good. Very clean, very professional and friendly staff, good food. Will go back.
Date of Stay:
June, 2008
We stayed at the Melia Cozumel for a week. Cozumel its beautiful, the hotel and the staff was bad. Our room had a view of the activities pool and a partial view of the ocean. the beds were really hard and the pillows were flat. Also we had an ant problem in our bathroom and the front desk did nothing about it. The rooms do not have darkening curtains, so the room is pretty bright right around 6:30am. No alarm clocks or refrigerators in the room. And no ice dispensers anywhere in the property. The food is a true hit and miss. Breakfast its probably the best meal with fresh and varied items. The rest of the food is mediocre at best. The hotel does have a restaurant for dinner that requires reservations. there is only two seatings 7 and 9pm. The menu on this restaurant does not change, so after the third day the menu gets old. Also, to make reservations its a hassle. You have to go to the Lobby personally and request your reservation first thing in the morning. The hotel offers internet access only in the Lobby, and they charge 10USD per day. However, if you are going to need it more than once, the front desk staff forces you to pay the internet for you whole stay. This was very irritating because we needed two times, but we ended up paying 70.00. Also, most of the pages are blocked. You are unable to access any websites from Mexico, Google, and surprisingly enough the Melia website. The connection is also super slow, and disconnects quite often. Avoid the timeshare reps!!! They love pestering travelers. I wont stay at the Melia again, unless its super, super cheap.
Date of Stay:
June, 2009
The hotel was clean, very accomodating, had great entertainment, and was overall just a good experience.
Date of Stay:
April, 2008
The hotel was nice, activities were available on site. The food wasn't great, we found ourselves going into town to eat even though we booked an all-inclusive.
Date of Stay:
June, 2009
The hotel staff was very friendly, but they are severly understaffed. We spent a lot of time waiting for drinks and food. The frozen drinks were OK, but the other drinks were all bottom shelf liquor. The only beer was Dos Equis (good stuff!). The beach was pretty, but there's a prettier beach 20 yards away on the other side of the pier. The snorkeling is good and free. The pools are very pretty and there's always an activity going on. The room (Junior Suite) was amazing. It was always clean. Tip - it's very humid in the rooms, so make sure you dry your swim suits and towels on the balcony. As for the food - it was a 2 on a scale from 1 to 5. Breakfast was their only good meal. The meats are questionable and there weren't a lot of fresh fruits and veggies. Tips - be careful getting in and out of the tub. A guest broke her foot the first day there and spent the rest of her vacation in a wheelchair. Her grandson was jumped 2 nights later because he was walking the streets at 4 am. Bring fiber bars. It'll help you with the gross food. Bring lots of Off. The bugs are awful after the sun goes down. Rent mopeds and drive around the island. It was by far our favorite part of the trip. We stopped at a little place called Albertos and had the best cold beer and quesadillas. We were also able to visit the Mayan ruins. The major shops in town are closed on Sundays. The bars are closed on Monday nights. Don't purchase the round trip voucher to and from the hotels. It's a $7 cab ride anywhere in town. The voucher is $56.
Date of Stay:
April, 2008
MELIA WILL BE THE ONLY RESORT IN COZUMEL WE GO TO. THE STAFF WAS EXCELLENT AND THE FOOD WAS GOOD. DONT OVER SLEEP FOR BREAKFAST U WILL BE MAD. LA PARAISO WAS VERY ENJOYABLE AND DONT BE AFRAID TO TIP!! U WOULDN'T BELIEVE THE TREATMENT WE RECIEVED.
Date of Stay:
June, 2009
Have been there before,was a better experience.
Date of Stay:
April, 2008
I found the hotel staff, accomondations and the beach to be fantastic. I would highly recomend this hotel to anyone who is looking for a care free vacation.
Date of Stay:
June, 2009
The people were amazingly friendly and helpful. The staff worked hard to make sure you were having a good time. The food was not the best, but we never went hungry. The beds were a little hard and uncomfortable.
Date of Stay:
June, 2009
The room and the staff were great. When we got there they had just re-opened so it was very quite. The only thing lacking was the food. There was not much choice in what they served. My husband and I ate off the grill every night. We could not eat in the fancy place because he did not bring long pants, but the smells coming out of it were yummy. The waite staff knew your drink order by the next day.
Date of Stay:
June, 2009
I have stayed here before, the Hotel is nice, but the food, staff and service are better at the Melia.
Date of Stay:
May, 2009
Hotel was ok not great but not bad.
Date of Stay:
May, 2009
I was extremely disappointed in the Melia...We booked our trip for the Melia and days before our arrival they closed the resort. This trip was to celebrate our honeymoon. I currently live in Afghanistan and was looking forward to spending two weeks with my wife at the Melia in the Paradise Suite. When we arrived, we were informed they had change our resort to the ElCozumeleno resort and received a standard room. This did not set well with me and ruined the first day of our vacation. I have stayed at the Melia in the past and enjoyed it...this time I'm very disappointed in the way we were treated.
Date of Stay:
May, 2009
El Cozumeleno has some terrific free activities, we biked and snorkeled. The rooms were clean and airy for 3 adults. We stayed at the Sol Melia previously and they compare very favorably. We had a great time.
Date of Stay:
May, 2009
We upgraded to the oceanfront suite. Well worth the money. The service and food was superior. The wait staff was very professional!! The beach is beautiful with soft white sand. Sometimes the water had a seaweed that looks like confetti and isn't that bad but you will want to walk next door to snorkel, which is only a short distance. We stayed a couple of days at another resort and the service and food could not compare! We really missed the Melia staff. If you like long walks on the beach this is the place. Their champagne was excellent also. The other report had no sparking wines.
Date of Stay:
May, 2009
My husband and I recently stayed at the Melia. We were ver impressed. Upon arrival we were upgraded to an ocean view suite. It was very nice. We were on the 9th floor and had a great view. We arrived 3 hours before check in and our room was not ready yet, but we were able to leave our bags with the bell boy and we went to eat and get a few drinks. Our room was ready in about an hour. The staff was very nice and always friendly. The beach was beautiful and so was the pool. Breakfast was the best meal, and I'm not nuch of a breakfast person. The other meals were good too, not great, but even my husband who is a picky eater could always find something he liked. The drinks were always good too! The only have 2 minor complaints. The first is that the beds are kind of hard, and the other is that there isnt much to do after dinner at the hotel. They do have a show and then a disco after, but there was never anybody in there after the show. This was a very nice relaxing vacation. You don't even have to dress up. Even for dinner, the most you would have to get dressed up is for the nicer restaurants, and the guys can just wear jeans or kakhis and the girls can wear sundresses. We were way over dressed. We would definatley go back!
Date of Stay:
May, 2009
Make sure and go through the time share. It is an easy way to get $ 80.00 Melia bucks and you are in and out in less than 2 hours. The food was OK, not great. There is one place to eat that requires long pants to get in. When you arrive you will be offered an upgrade to the tower, it is worth it.
Date of Stay:
April, 2009
Not inviting to middle aged people for shows at night or during the day. Pool bar closes at 5:30 in the afternoon, think that is really too early with a packed pool, and boom no more drinks unless you get clothed and go inside. The bright spot is the view from the hotel and beach is great. Wait staff unless you tip ahead and make on impression with them, very unfriendly and slow to get your drinks.
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