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Sunny Isles Beach Hotels
Marco Polo Beach Resort Sunny Isles Beach
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Marco Polo Beach Resort Sunny Isles Beach
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User Rating
2.5
out of 5
See 100 reviews
Marco Polo Beach Resort Sunny Isles Beach
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19201 Collins Avenue
Sunny Isles Beach, Florida, United States
Description:
Amenities:
Description:
Discover the crystalline waters of South Florida; enjoy the tranquility of a premier Miami Beach ocean resort; and relax knowing that you and your loved ones have all of your needs taken care of when you stay at the Marco Polo Beach Resort, a Ramada Plaza. One of the finest hotels Miami has to offer, the Marco Polo Beach Resort provides you and your family with comfortable Miami accommodations at an affordable cost. The Marco Polo hotel is located close to the best Miami Beach attractions and some of the world's most beautiful beaches. Set on Collins Avenue in the quieter, northern section of Miami Beach, this 12 story Miami Beach hotel welcomes families, business travelers, and vacationers. A large mural depicting The Tree of Life accents the domed ceiling over the lobby, and sectional furniture groups invite conversation. Room Service is available from early morning until late evening. Tour desk with a concierge available, to help you with dinner reservations, sightseeing tours, cruises, golf excursions, water-sports, charter fishing and all of your transportation needs.Free continental breakfast for 2 Adults & 2 children under age 12 per room, oceanfront Olympic-sized heated pool and oceanfront kiddy pool are other amenities. The hotel charges a $10 + tax daily resort fee(collected upon check-out)which includes a.. Unlimited access to Fitness Center including Sauna & Steam Rooms, Newspaper - 'USA TODAY', Wireless Internet - throughout hotel,Poolside & Fitness Center Towels, Unlimited use of Chairs, Chaise Lounges & Umbrellas on Pool Deck, In-Room Safe,Premium Cable TV, Including HBO channel, Local Calls and Incoming Fax Services. Guests must be at least 21 years old to check-in to the hotel. Valet parking for a daily $15.00 fee with unlimited in and out access. PET POLICY - $100.00 deposit per stay per room $50.00 refundable at check-out Ramada Plaza Marco Polo Beach Resort permits one dog or cat weighing 25 pounds or less and no more than 14 inches per guestroom. POLICY: No pets may be kept on balconies of any guestroom when the owner is not present. City of Sunny Isles does not permit any pets on the beach. Housekeeping services will no be performed without the pet owner present unless the pet is kept inside their cage. Please be advised that pressure cleaning and painting front of the Building(west) will start on August 31, 2009; project schedule to be completed by October 2, 2009.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Conference Room(s)
Connecting Rooms
Currency Exchange
Disabled Access
Elevator / Lift
Fitness Room
Free Breakfast
Gymnasium
Hair Dryer
High-speed Internet
Interior Corridors
Kitchenette
Laundry service
Massage / Beauty Centre
Meeting Rooms
Microwave
Modem / Data Port
Multilingual Staff
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Security Guard
Spa bath / Jacuzzi
Swimming pool
Tour Desk
TV
Valet Parking
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
Location Description:
Located on the beautiful Miami Beaches, in the heart of luxurious Sunny Isles, Ocean drive in South Beach, 12 miles from the resort, is a mecca for people watching: young and old, trendy and outr?, models and movie stars. Guests can grab a bite in one of the many caf?s on Ocean Drive and survey the action. Further, the hotel has proximity to South Beach, a few minutes from The Gulf Stream Casino & Racing, Miami Beach Convention center, Miami performing Arts Center and The Miami Dolphins Stadium. The Marco Polo Beach Resort is just minutes from even more great Miami Beach attractions like the Miami Seaquarium, Metro Zoo and the historic Vizcaya Museum.
Dining:
Italian fare including pizza, pasta and more. Open from late morning until late evening.
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Date of Stay:
June, 2009
I ended up at this hotel because the other hotel I was in was a dump. This hotel was average and could have used some updates. Gave usually continental breakfast for two, but the house keeping was not the greatest. We had to callback to have our bathroom cleaned and to have our sheets changed. The pool area was decent but the kid pool was full of sand. The beach was clean. Overall we were comfortable there.
Date of Stay:
May, 2009
The hotel room was spacious. I was thankful that there was a kitchen with refrigerator. I had a great view from the 10th floor. The hotel staff was not efficient. The hotel lobby's decor reminded of a hospital's lobby from the 50's. Not very attractive. I was told at check-in that I had to pay an extra resort fee.
Date of Stay:
April, 2009
The hotel even tho it's not a 5*hotel it's very nice ,clean and the rooms are very spatious!all the staff of the hotel they were very nice and willing to help.we got there around 10:30am and even tho the check-in was around 3pm the receptionist gave us the keys and all the info so we can make ourselfs comfortable and enjoy!!!!very very nice.that was a great deal!
Date of Stay:
July, 2007
I had an excellent time!!! The hotel was beautiful! (Right on the beach) the Price was excellent! The staff was excellent!! I recommend!
Date of Stay:
May, 2009
The fact that an additional 18% was tacked on to my trip expense for $8.00 daily resort fee and $15.00 DAILY MANDATORY VALET PARKING WAS PREPOSTEROUS. I COULD UNDERSTAND THE RESORT FEE BUT THE MANDATORY VALET IS A CROCK. MY TRIP COST $230.00 MORE THAN IT WAS SUPPOSED TOO.. I WILL NEVER USE ORBITZ AGAIN FOR THE LACK OF CLARIFICATION AND NOTICATION OF SUCH HIDDEN FEES.
Date of Stay:
May, 2009
There was nothing nice about the hotel the room was bad and unsanitary. Cleanliness room was horrible. Iwould never stay there ever again.I called to complain and nothing was done. This place is a health risk.
Date of Stay:
March, 2009
We were not expecting a luxury hotel but not a less then perfect place either! The staff is less than helpful. The manager on duty when we checked in , could not have been any more rude. The restaurant was terrible and the lounge that touted 2 for 1 drinks and hors d'oeuvres was a joke. The 2 for 1 drinks were little plastic cups of Bud and/or Bud Light and the hors d'oeuvres were popcorn and something that resembled wings. The carpet on the floor of the room made your feet black when you walked on it. So black that when you took a shower there were black footprints on the tub floor. The bathroom was disgusting. The only saving grace to this place is the pool and the beach! Stay away from this place!
Date of Stay:
May, 2007
Ist night room had black mold on floor. Switched. Second room closet door fell off, sink would not drain, iron messed up, safe (part of resort fee of 8), after waiting two days for 2hours for it to be fixed, never worked. Wall paper had holes, balcony door looked like someone had jimmied it open and we never felt safe. Halls smelled. Avoid at all cost.
Date of Stay:
April, 2009
It was run down ,outdated and had no amenities like any restaurants or stores near by, not a "resort" as described. Will not stay here again, or recommend.
Date of Stay:
April, 2009
nothing discrimination to everyone that was not jewis They had everything for the Jewis people, we din't have access to the restaurant, to the music to the pool to the elevator everything was for the Jewis ONLY!!! that was a very big discrimination for all other guess that we paid the same hotel fair.
Date of Stay:
March, 2009
Overall, this hotel was a good value for the money spent in hotel/flight inclusive package for being beachfront. The pool is awesome and is kept warm! The beach was awesome, I did not see any jellyfish but had walked a long the beach in front of other hotels and found a lot of jellyfish. The breakfast was okay, a lot to choose from but only have the items tasted good and if you have more than 2 people in your room then you have to pay 11 dollars for each other person which I was not informed about or did not read on their site. Staff are rude, cold, and short and have accents that are hard to understand english through. This hotel is located at the end of the beachfront/hotel strip on Collins avenue. Rooms are suitable but could be updated, there is a huge space in the doors where light comes in. Cable is in rooms!
Date of Stay:
May, 2007
Room had a musty odor, I even bought lysol and it still the odor lingered. The rooms need some major updating, and don't dare go to the public bathroom in the lower level. Pool is way smaller than in photos. For those that want to save the extra dollars I would highly recommend choosing another hotel this one was not worth it!!!
Date of Stay:
September, 2008
Hotel is old and somewhat run down. It is clean and staff was great. I was in town for business and it was quite adequate for the short time I spent in the room. I did not have time to use the pool or go to the beach. It was located very convieniently.
Date of Stay:
April, 2009
Location. The odor at the bottom of the hotel. When we arrived, the man at the desk told me they had a room for us, but we had to change rooms the next day.
Date of Stay:
March, 2009
My family and I stayed here at the Marco Polo. It was very nice. The check in was simple since we booked online. The room was decent and the kitchenette proved to be a helpful addition since we had a small child with us we were able to keep her satisfied by going to the store and getting her favorites. The room wasn't spectacularly clean, but it was decent and with a lil everything was really nice. The concerge was the save the day crew. They booked up on an amazing tour for a low price. **The bus that runs infront of the hotel will take you all the way downtown**
Date of Stay:
March, 2007
We found the staff to be friendly and helpful. Valet parking is 14/day.The longest wait we had for our car was only 15mins. There are two complimentary breakfasts given per room. Breakfast was great. We purchased two more for 10 each. Kids loved the very large selection. Pool is very large and clean. Lots of lounge chairs around. Room was quiet other than we could hear the fridge running. Glad we stayed in North beach rather than South. Quieter and less traffic. Better area for families.
Date of Stay:
September, 2008
An old hotel that may say they have remodeled, however when we walked into our room and there was DUCT tape on the corners of the windows, stains on the carpet and the water in the bathroom sink didn't go down I asked for another room. The next room was a little better except for one little flaw; the door didn't require a key ! You could just walk up and push the door open ! My third attempt, the room was somwhat better but if I wanted to stay at a flea bag I wouldn't have paid a suite price. Don't even consider this dump.
Date of Stay:
April, 2009
The Lobby was nice and the location was good. Room, service and staff was not acceptable. Our room was old and repairs were poorly done. Closet doors did not work, could barely open the door to the balcony and when you finally opened it wouldn't close. Phones did not work so it was difficult to call. Maid service came so late in the day we told them to forget it we needed to rest. Room was falling apart. Food was awful at the buffet. Runny eggs and watered down hone-style potatoes. The cereal was stale to the point it seemed as though it was sitting out for over a month. This was one of the worse hotel experiences in my life.
Date of Stay:
February, 2009
Older hotel. Could not upgrade to suite through travel website. Dining room was empty, but decided to try it anyway...big mistake..rubbery cold food. Expect to drive to get to decent dining. Travel website warns "Effective February 4th, the resort will collect a daily per room resort fee of $8.00 upon checkin", but does not tell you this does not cover anything! Beach umbrella is $10 and each chair is $3. Valet parking is $15/day and expect to wait up to 20min for your car.
Date of Stay:
September, 2006
The facade and the lobby of this building are by far it's best features. The location is good...well...it's on Collins(although at 19000block). We spent as little time as possible at this hotel. Only to sleep....but the airconditioner was so loud, that sleep was almost impossible. Valet parking attendants are slow and unfriendly, the balcony is divided from the others by only a short wall(leaving you feeling un-secure), and the pillows are about as thick as the Miami Herald. I wouldn't stay here again, and wouldn't recommend it to others.
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