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Portloe Hotels
Lugger Hotel Portloe
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Lugger Hotel Portloe
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User Rating
4.0
out of 5
See 18 reviews
Lugger Hotel Portloe
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Portloe Truro
Portloe, England, United Kingdom
Description:
Amenities:
Description:
Set in a conservation area, at the foot of a valley with its picturesque cove and tiny harbour, Portloe is part of the beautiful Roseland Peninsula. Surrounded by sweeping cliffs and headlands which form part of the Cornish Coastal Footpath, Portloe possesses an unrivalled beauty and enduring timelessness. The Lugger has been transformed following a major renovation programme. All the public rooms have been refurbished and greatly improved to offer comfort and functionality in the truly unique setting of this historic harbour. The twenty bedrooms have been tastefully decorated encompassing classical elegance and traditional comfort. Luxury baths and deluge showers offer the optimum in relaxation. Our restaurant serves typical British cuisine alongside locally caught seafood and fish dishes. The Elemis Spa, on-site, really is the icing on the cake for a truly opulent break.
Amenities:
24 Hour Reception
Bar / Lounge
Cable / Satellite TV
CD Player
Coffee / Tea Maker
Concierge
Conference Room(s)
Free Breakfast
Hair Dryer
High-speed Internet
Kitchenette
Laundry service
Massage / Beauty Centre
Microwave
Mini Bar
Modem / Data Port
Non-Smoking Rooms
Parking
Restaurant
Room Service
Security Guard
TV
Wake-up Service
Check-in:
From 2:00 PM
Check-out:
Prior to 11:00 AM
Transportation:
Travel by road via the M5 motorway and A30 or A38; turn off the A390 St. Austell to Truro road on to the B3287 road to Tregony. Then take the A3078 (St. Mawes road) and 2 miles further on fork left for Veryan and Portloe, turning left at the T-junction for Portloe. On arrival, you are assured of space in the private hotel car park.Regular train services from London Paddington to St Austell. Daily flights from London Gatwick and London Stansted to Newquay Airport. A taxi or hire car can be arranged for you if you wish.
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User Reviews:
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Overall rating
Based on
18
reviews
Date of Stay:
July, 2009
Terrific location for a get-away-from-it-all break. Great staff. Top class.
Date of Stay:
July, 2009
A perfect hotel in a glorious location. Our stay was calm, relaxing and a tonic. A must if you love the sound and smell of the sea and want to get away from it all.
Date of Stay:
April, 2009
Delightful few days.We thoroughly enjoyed our stay at The Lugger. The staff were particularly helpful. We had a deluxe room with a terrace, which ran from east to west and so got the sun all day long, which was a definite bonus as our room was not over big! The bathroom was a decent size. The boiler room was next door to our room and provided a pleasant amount of heat. I wonder whether it might get a bit over warm in the summer! We visited local gardens, which together with the coastal paths meant we were pleasantly occupied throughout our stay.
Date of Stay:
April, 2009
One night stay in the Lugger hotelIf only the rest of the hotels attention to detail was raised to the standard of the restaurant and its service at dinner I would have marked all 5 to 6... Superb dinning experience with staff very knowledgeable and friendly...breakfast strangely went down hill with a buffet style to start with and we had to prompt for our main order... We were booked into the annex of the main building without prior information and whilst the rooms and the bed were comfortable the size given were had booked a deluxe room at £160.00 for the night was very small... Dirty cup, glass, cobwebs in places and half used shampoo left in situ... Had the weather been bad we would have had to brave the elements across an open car park to get to the main building... They have a place for dirty walking boots that greets you at the entrance to the annex but why not an umbrella stand instead..? Rooms have been crammed in a little with stud wall partions making plumming sounds very evident. I would stay there again but only in the main hotel were the views are magical...
Date of Stay:
March, 2009
Comfortable white room in separate building on harbourside. Superb food, brilliant location, attentive staff. We enjoyed the quiet, coast path walks, the spring sun on the terrace above the harbour and look forward to returning.
Date of Stay:
March, 2009
Perfect unspoiled cornish setting.This is a very good hotel. It is in a totally unspoiled setting which does not pander to the tourist trade at all, just a perfect cove with a couple of working crab/lobster boats with wonderful walks along the Cornish Coastal Path right from the door. The service is attentive but not intrusive. The food is extemely good, breakfast, lunch and dinner all varied, interesting, extremely well cooked and presented.My single minor critisism was the extrodinarily short kettle lead, the only way we could boil the kettle was to push a chair under the electrical socket and stand the kettle on it - bizzazre.
Date of Stay:
March, 2009
Lugger Portloe March 2009A pleasant hotel right on the harbour slipway. Room was comfortable, but not at all spacious.Walls appeared to let through a lot of sound from adjoining and more distant rooms, and there was no view to speak off, which nullified the point in staying at the hotel. By this, I don't mean the finest harbour view - I mean any view at all!Food and drink of a good standard, but not up to good restaurant standards - prices well up with very high restaurant standards though, so overall not good value for money e.g. two course meal for two with the cheapest wine was over £75.From what we expected, we feel disappointed, and cannot say the Lugger provided any value for money. A shame.
Date of Stay:
October, 2008
Very nice comfy room,but noisy plumbing from next rooms shower & plumbing in the morning.Excellent attentive service from staff.Miserly cooked breakfast of indifferent quality.
Date of Stay:
August, 2008
Overall a pleasant stay in a comfortable and well managed hotel. The food and service at dinner was fine, but the cooked breakfast, whilst acceptable, was a little disappointing.
Date of Stay:
July, 2008
Great hotel, comfortable room and good location. Staff very friendly and helpful. Take a car to visit surrounding areas with ease as location a bit remote.
Date of Stay:
July, 2008
Having noticed a few uncomplimentary reviews on the site (which I now understand referred to a time before the hotel came under new management), we were very pleasantly surprised to find the level of service at The Lugger excellent. Our room was very comfortable and clean and all the hotel's amenities (including the library and outside terraces) were very well thought out. We decided to have dinner in the restaurant and found the food and wine very good indeed, with some interesting flavours, and the service professional and friendly. This is all helped by the gorgeous sea views but the standard of service and the competence of the chef and the restaurant staff and the enthusiasm of the front of house staff did justice to their surroundings and mean that we will certainly return when we can.
Date of Stay:
June, 2008
The hotel was lovely and our room a very good standard and clean. The only thing was it was rather warm as the extractor in the bathroom was not working. Food at the restaurant was excellent with great viewsover the harbour. Service overall could have been a bit more attentative during the evening service but overall it was ok. Would go back!
Date of Stay:
June, 2008
This hotel is set in an idylic location in the very samll cove/ of Portloe. We had the attic room which was beautifully cosy, bright and well decorated. Would definitely stay again (particularly as there is no reception for mobile phones which added to the peaceful break!). A perfect all year round place to stay.
Date of Stay:
May, 2008
Stunning setting, right on the Portloe beach - watch the fishing boats go out as you have your breakfast. Very good food; mostly very good service, though the woman who booked us in was a little fierce - made up for by other staff though. Very pleasnat attic room, though rather low for my 6'3\" husband - we were only told as we left that they could have moved us.But - the coast path walks, the complete absence of traffic noise (in fact the only sounds are natural ones), the welcoming 'Ship' pub up the road' and the total relaxation we had over our three days more than compensated for any minor quibbles. We'd go again (and ask for a non-attic room).
Date of Stay:
May, 2008
Hotel is in a lovely position, but has been taken over by a hotel chain and is now looking very tired. Evening food was very good, but breakfast was very poor, one waiter for the whole place and eggs the england cricket team could use. Reception was appalling, only spoken to when we were paying and then we were not asked if everything was ok, needs a good customer service manager to instill manners into most of the staff.There are much better places around with the same stunning scenery and beautiful location. Needs to be bought back to the standard of the old days.
Date of Stay:
February, 2008
Superb as usual. Definitely my favourite hotel. Many thanks.
Date of Stay:
December, 2007
The Lugger Hotel is at the mouth of a cove in one of the prettiest villages of the Roseland peninsula, Portloe. The hotel is exquisite – modern, light furnishings in the rooms including huge, wonderfully comfortable beds and sleek bathrooms as well as lots of appreciated extras such as complimentary bottled water, Cornish Spa products, towelling robes, fresh coffee and delicious apples! Our rooms came with spectacular views and sounds of the sea and surrounding steep sided cliffs. We ate our delicious breakfast of fresh kippers in the Hotel’s restaurant with spectacular views of the sea. Staff were welcoming and unobtrusive. I really have never stayed at such a wonderful hotel combining a unique location, excellent food, superb service and value for money. The friendly local pub and local coastal walks are also not to be missed.
Date of Stay:
November, 2007
Overall the hotel was most pleasant but did not reflect the standard advertised. The hotel markets itself as a high class and luxury venue but unfortunately it failed to fulfil its promise and the service fell far short of what I would expect from a hotel of the advertised standard. As a result the hotel was not really value for money and there are far better places to stay. The best aspect of this hotel is its location which is truly spectacular and a world away from the hustle and the bustle. The location is very peaceful and you can even lie in bed listening to the waves lap on the shore. There are plenty of walks from the hotel and the hotel even provides wellies for guests to use. The rooms are clean and freshly decorated with huge comfortable beds and fluffy duvets and pillows. However the hotel did not replenish our refreshments (tea/coffee etc) and on the second day had run out of milk.The worst aspect of the hotel was breakfast. We arrived in the restuarant for breakfast and we abruptly told to find any table that was set for breakfast. Since all the tables were set it was difficult to work out which ones were breakfast - as it happens these were concealed around a corner. As we sat down at an 'unset table' we were rudely told 'no I said a table set for breakfast'. We then had to wait for a long time before we were asked whether we would like tea or coffee and toast and given a breakfast menu. It then took just as long for our order to be taken and nearly 30 mins before our breakfast was served. This happened again on the next morning too. The waiting staff were not very polite, the cutlery and glasses were dirty and the food took too long to serve.However it is worth noting that dinner at the hotel was exquisite but this was reflective of the price. The restuarant serves an excellent choice of freshly caught fish and a selection of wines which I would highly recommend.
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