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Lenox Hotels
Knights Inn Lenox
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Knights Inn Lenox
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User Rating
2.0
out of 5
See 17 reviews
Knights Inn Lenox
[]
474 Pittsfield Rd
Lenox, Massachusetts, United States
Description:
Amenities:
Description:
Welcome to the Knights Inn of Lenox, Massachusetts. Conveniently located from I-90/Mass Turnpike and Routes 20 and 8. Minutes away from Tanglewood and all Berkshire Attractions.
Completely Remodeled in June 2005 the Knights Inn offers Complimentary Continental Breakfast each morning. Free High Speed Wireless Internet Access in all rooms. 50+ Channel Cable TV with HBO, CNN, ESPN and many more. Microwaves and Refrigerators are in all rooms as well. Free Local Calls. Free Parking, Trucks and RVs Welcome.
Small Pets Allowed with an additional fee, however all guests MUST CALL HOTEL DIRECTLY PRIOR TO ARRIVAL, NO EXCEPTIONS PLEASE. Thank you.
Amenities:
24 Hour Reception
Cable / Satellite TV
Coffee / Tea Maker
Free Breakfast
Hair Dryer
High-speed Internet
Microwave
Modem / Data Port
Parking
Pets Allowed
Refrigerator
Room Service
Security Guard
TV
Wake-up Service
Check-in:
From 2:00 PM
Check-out:
Prior to 11:00 AM
Attractions:
Albany Berkshire Ballet
Albany New York Airport
Antonios Restorante
Arrowhead
Barrington Stage Co
Becket Arts Center
Berkshire Bagel
Berkshire Botanical Gardens
Berkshire Choral Festival
Berkshire Community College
Berkshire Museum
Berkshire Opera Company
Berkshire Theater Fest
Bettys Pizza Shack
Bidwell House
Bistro Zinc
Candlelight Inn
Church St Cafe
Firefly
First Baptist Church
Interlacken School
La Terrazza
Lenox 218 Restaurant
Local Cab
Local Golf Course
The Old Heritage Tavern
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User Reviews:
Rating out of 5
Cleanliness
Facilities
Service
Location
Pricing
Rooms
Overall rating
Based on
17
reviews
Date of Stay:
May, 2009
Nothing. Everything. Room was filthy, I had to scrub the tub before my daughter could take a bath. Manager charged me extra $35 because there were 3 people in the room, my husband, myself and my 10 year old daughter.
Date of Stay:
July, 2008
Upon arrival I was given a key to a room that had a beat -up and barely working door. Once in the room was overwhelmed by a rancid odor and an unclean room. I immediately turned around and went back to the office and asked to speak with the manager and was told that I was speaking to the owner. After hearing my complaint I was told that the room was clean and under no circumstances was I going to get a refund. After politely asking for a refund was told hotel had no refund policy and tough luck. I then left and drove 2 1/2 hours back home.
Date of Stay:
October, 2008
Very friendly staff. Poor lighting in rooms, tub drains were very slow, smelled of insecticide. For a 1 star motel it was not bad. It was clean, but smelled of insecticide. No bugs though! Staff was very friendly. Location wasvery convenient.
Date of Stay:
May, 2008
I haven't stayed in a hotel in a long time, but I think it should have been a little better then what we got. We walked in the door and the smell hit us. Not sure what it was, air freshener maybe, but a smell you didn't want to smell all night. Thankfully there was a candle across the street so we could get an oil burner to help with the smell. The rug in the room was stained and dirty looking, we didn't even want to walk on it with our socks. Around the tv, there was alot of dust. It hadn't been dusted in awhile. The entry door had light shining through, not under. It was like someone had at one time tried to kick it in. The sheets looked clean, but there were two flat sheets instead of a flat and fitted and was half off before morning. The bed was not very comfortable either. The bathroom was pretty clean, except for one of our towels had a large stain on it. We chose to share a towel, because we weren't sure what the stain was. We will never stay there again.
Date of Stay:
October, 2008
Convenience to Lenox and tours & events we were attending. Room seemed clean with clean sheets, but had a Ladybug infestation. Then, we found a razor blade in the shower stall. We were not expecting great, but clean rooms with ample space and basic amenities. This motel has a good location to Lenox and attractions.
Date of Stay:
May, 2006
Very affordable rate, HOWEVER: the sink stopper was broken, the toilet needed two flushes each time and the shower control handle fell off the first time I went to use it! Continental breakfast: two cereals and frozen muffins. Phone in room had name of previous hotel on it and it appeared rather dingey. Quiet, clean room otherwise.
Date of Stay:
October, 2008
The room smelled, carpet didn't look clean, towels were not soft.
Date of Stay:
October, 2008
Close to the places to eat. The price and there was an odd odor in reception /desk area. air conditioner could not be controlled. Came for a wedding. Holiday so hard to find last minute hotel. Will not stay at this one if in area again.
Date of Stay:
September, 2008
The price was inexpensive. A large dead spider sat on our bathroom floor for 3 days anduncleaned. We got a smoking room--ok for the price, I guess. The windows had to be open 24/7 to make it bearable. The bathroom was barely adequate--a dead spider sat on our floor and was not cleaned for four days/three nights and there was mold visible in the shower and on the walls. After 3 nights in the room, all of our clothes had to be dry-cleaned to remove the permeating odor of stale smoke.
Date of Stay:
July, 2008
This was the best value for a summer weekend stay in Lenox, MA. When I arrived, I realized this was a clean, well-run hotel that may not have had some of the amenities most travelers are used to, but that also does not promise them. All things considered, this was a good value for my money.
Date of Stay:
July, 2008
Basic amenities. Room had musty odor/bathroom door didn't close tight.
Date of Stay:
July, 2008
Tha bathroom was dirty, the room had a chemical odor. I would never stay at this hotel. The bathroom was dirty. There was hair on the toilet and in the tub. There was a chemical oder in the room that stung my eyes and a strong odor in the lobby.
Date of Stay:
January, 2008
The were flexible with checkin/checkout times. I had to request cleaning for the room and reception was very short with me on the phone. The mattress was uncomfortable, there weren't enough pillows and I had to request for the room to be cleaned (and had to pick a time convenient for them). Also, there is no pool that I could find.
Date of Stay:
November, 2007
Good value and competent service. Small breakfast area. I would suggest that my friends and relatives stay here.
Date of Stay:
September, 2007
Good location. Pet friendly room smelled grossly. I would not even allow my dog to remain in it. Management was not even apologetic. This reeked of cigarette smoke.
Date of Stay:
September, 2006
Convenience to location I was visiting. Continental breakfast begins too late and no hot water for tea. Value for the money and bed was clean.
Date of Stay:
August, 2006
Location and friendly staff. The room was adequate for four. The continental breakfast could be better. Location was good.
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