Kempinski Grand Hotel Des Bains St. Moritz Switzerland. Best Hotel Deals & Reviews

Overview:

The Kempinski Grand Hotel Des Bains St. Moritz is an accommodation near St. Moritz offering visitors easy access to the bustling village center and all of its outdoor leisure activities, restaurants and shops. Also nearby are the Upper Engadine's lakes and mountains, which offer many recreational opportunities no matter the season.

With its convenient location near the town center of St. Moritz, the Kempinski Grand Hotel Des Bains St. Moritz has easy access to the local train and bus stations. The Zurich International Airport is approximately 130 miles away.

Each of the comfortable en suite guestrooms at the Kempinski Grand Hotel Des Bains St. Moritz offer satellite television, video game console, in-room movies, extra towels, hair dryer, makeup mirror, bathrobes and slippers, in-room safe, iron and ironing board, clock radio, mini bar and telephones.

Offering top-notch guest service and traditional hospitality, the luxurious Kempinski Grand Hotel Des Bains St. Moritz provides its guests with all of the comforts of home and modern amenities necessary for an enjoyable stay. Hotel features include multiple restaurants and bars on site, fully equipped meeting and conference rooms and a fitness center featuring strength and stamina training equipment, sauna, heated indoor swimming pool, spa treatments and a solarium.

Amenities:

24 Hour Reception
Airport shuttle
Babysitting / Child Services
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
CD Player
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
DVD Player
Elevator / Lift
Fitness Room
Free Breakfast
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Massage / Beauty Centre
Medical Assistance Available
Meeting Rooms
Mini Bar
Multilingual Staff
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Restaurant
Room Service
Safe-Deposit Box
Sauna
Secretarial Service
Security Guard
Swimming pool
Tennis Courts
Tour Desk
TV
Valet Parking
Wake-up Service

Check-in:

From 3:00 PM

Check-out:

Prior to 12:00 PM

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 1 reviews

Date of Stay: March, 2009

I have stayed in the finest hotels around the world and have never had such a horrible experience or been treated so rudely. Upon check in we discovered that our reservation had been made for one person rather than 2. The manager of reception was quite rude and said that we would stay in the single room but would be charged for an breakfast that each guest is automatically charged whether you actually eat breakfast or not. That was not a problem, but in the end they charged an additional 100 francs per day which I was told was for extra towels and blankets though we received no extra towels and blankets. No hotel I have visited has ever charged for extra towels and blankets even if you do request them. Speaking of blankets--all they provide is one thin twin sized comforter spread over a queen sized bed so, of course, it's way too small. Our first night there I was up all night due to snoring coming from the room next to ours. It sounded as if the man were in bed with us. It was unbelievable how thin the walls are in what purports to be a 5 star hotel. At 2:30 am I finally called reception complaining of the thin walls and asked that we be given a new room in the morning. In the morning after a sleepless night and re-packing all of our things, we went to reception and asked that our things be moved to our new room while we were at breakfast and that our car be brought around. After breakfast we went back to reception and not only had our car not been brought around but our room had not been moved. We then had to wait until they sent us to what turned out to be a much smaller room. I called reception and asked for a room comparable to that which I had paid for. They again were quite rude but agreed to show us two rooms and allow us to choose. The first room they showed us was still very small with only a claustrophobic sized shower and no tub so we requested to see the second room. We were then told that it would be 2 hours before we could see that room as it needed t

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See 25 Photos	User Rating 2.0 out of 5 See 1 reviews Kempinski Grand Hotel Des Bains St. Moritz [] Via Mezdi 27 St. Moritz, Switzerland
Description:
Amenities:

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