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Isla Mujeres Palace Resort

Carretera Garrafon Km 4.5, Isla Mujeres, Mexico

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Book by Phone: 1800 666 2691

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Fantastic, 9.2
Clean rooms
Excellent service
Loved the beach
32 reviewsfrom verified guests

Location
What better location could there be for this small haven than on a small island that was once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? With its scenic views, tranquil beaches, marine parks and sculptured cliffs, Isla Mujeres ('Island of Women') is nature at its best. Contoy Island National Park is 20 minutes away by public transport, and Garrafon Reef is around 20 minutes' walk away. In this idyllic setting, the hotel offers modern facilities and high-end am
Facilities
The 62-room hotel, built in 2007, features all the services of a first-class property to make each guest's stay a comfortable one. Staff are ready to assist from the moment guests arrive, allowing them to relax and have their needs taken care of. The family-friendly resort is air-conditioned, and the lobby offers 24-hour reception, currency exchange facilities and lift access. Guests can be pampered in the hairdressing salon or relax in the bar and restaurant. Younger guests will enjoy the kids' club. Conference facilities are available, and WLAN Internet access is provided for a fee. Room service is available, as are laundry services (for a fee), and the hotel has a car park.
Rooms
The classic style that characterises all the furnishings at this hotel chain is also reflected in the guest rooms. The creamy hues of the bedding, the ample windows with fantastic views, the double hot tub and a range of other thoughtful amenities create an inviting atmosphere for the most relaxing holiday. The rooms are air-conditioned, and they each offer en suite shower/bath, a double or king-size bed, direct dial telephone, satellite/cable TV, a safe and a terrace. Additional features include a hairdryer, a radio, a minibar, tea and coffee making facilities and an ironing set. Internet access is also available.
Sports/Entertainment
Gold and blue are the colours of this location. Surrounded by the turquoise waters and clear, blue skies extending to the horizon, the resort is perfect for a day under the sun, either by the pool, at the golden beach or kayaking. Guests can work out in the gym or at an aqua fit class. A pier for small vessels, an outdoor freestyle pool, non-motorized water sports - including canoeing and pedal boating - and sports including table tennis, pool/snooker, beach volleyball and bocce are just some of the activities guests can enjoy all year round. A poolside snack bar, sun loungers and parasols by the pool provide for perfect relaxing. Sun loungers and parasols are also available on the beach. For additional fees, guest can also enjoy massage and spa treatments, diving and catamaran boating. An entertainment programme is offered for both adults and children.
Meals
An international menu is offered, catering to all palates and including the ideal wine to pair with each meal. Cocktails are readily available by the pool or at the lobby bar. With the all-inclusive programme offered by the hotel, there are no exclusions, so guests may drink and dine as they please. Buffets are available at breakfast and lunch, while dinner is a la carte.
Payment
American Express, MasterCard and VISA are accepted.

Availability and Prices

Please enter dates of your stay to check availability

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Bar / Lounge, Air Conditioned, Non-Smoking Rooms, Mini Bar, Cable / Satellite TV, Coffee / Tea Maker, Hair Dryer, TV, CD Player, Bathrobes, Shower, Bathtub/Shower Combination, Jetted Tub, Cots, Poolside Bar, Breakfast in the Room

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Medical Assistance Available, Bath / Hot Tub, Spa bath / Jacuzzi, Excursions, Scuba Diving, Water Activities, Fishing, Playground, Kayaking, Diving Centre, Salon, Fitness Facilities, Jacuzzi, Massage, Spa & Wellness Centre, Beauty Salon, Health Centre, Pool Outdoor

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, News Stand, ATM / Cash Machine, Porters, Wake-up Service, Meeting Rooms, Laundry service, Shops, Laptop, Photocopier, Direct dial phone, Ticket Service, Facsimile, Full-service catering, Luggage Storage, Shops in Hotel, Souvenirs/Gift Shop

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

The hotel has free parking. There is an airport shuttle that runs from the hotel.

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

Verified Reviews™

A summary of 32 guest reviews from verified websites only  

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Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

To help you further, this review information has been summarized into simple easy-to-read snippets. This allows you to get a true, complete overview of the hotel, in less than a minute.

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  • Approval Seven guests mentioned the room cleanliness in a review, seven felt they were very clean
  • Approval We found eight reviews that said the staff were helpful and polite
  • Approval We found six reviews that said they enjoyed the beach, only two didn't
  • Approval Three guests reviewed the hotel's location, three said it was conveniently located
  • Approval Three mentioned the cost of their booking in a review, three thought it was a fair price
  • Approval We found two reviews where guests said they loved using the pool

Based on reviews from the following websites

Verified Reviews™

Isla Mujeres Palace Resort Fantastic, 9.2
Cleanliness
Dining
Facilities
Location
Rooms
Service

32 guest reviews

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