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Iberostar Quetzal Hotel Playa del Carmen

Avda. Xaman-Ha, Lote Hotelero No. 2, Playa del Carmen, Mexico

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Great, 8.6
Good for shopping
Loved the beach
Clean rooms
1058 reviewsfrom verified guests

Location. Iberostar Quetzal All Inclusive is located on the beach in Playa del Carmen, close to Xcaret Eco Theme Park. Hotel Features. This property is all inclusive. Rates include meals and beverages at on site dining establishments, taxes, and gratuities. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. This Playa del Carmen property has a private beach. Dining options at Iberostar Quetzal All Inclusive include 8 restaurants. A poolside bar is open for drinks. Room service is available during limited hours. Recreational amenities include 3 outdoor swimming pools. Also located on site are a children's pool, a health club, a sauna, a fitness facility, and a steam room. The property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 3.5 star property offers small meeting rooms and audio visual equipment. Wireless Internet access (surcharge) is available in public areas. This Playa del Carmen property has event space consisting of banquet facilities and conference/meeting rooms. Wedding services and tour assistance are available. Guest parking is complimentary. Additional property amenities include valet parking, a children's club, and an arcade/game room. Guestrooms. 350 air conditioned guestrooms at Iberostar Quetzal All Inclusive feature minibars and coffee/tea makers. Balconies offer pool, garden, or courtyard views. Bathrooms feature makeup/shaving mirrors and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks and safes, guestrooms offer direct dial phones with voice mail. Televisions have satellite channels, video game consoles, and pay movies. Rooms also include ceiling fans and windows that open. Housekeeping is offered daily and guests may request wake up calls.

Availability and Prices

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Hotel Features

General

Room Service, Disabled Access, Bar / Lounge, Air Conditioned, Mini Bar, Refrigerator, Cable / Satellite TV, Coffee / Tea Maker, Hair Dryer, TV, Disabled Accessible Rooms, Wheel Chair Access, Shower, En suite, Private Bathroom, Kids Club, Poolside Bar

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Tennis Courts, Medical Assistance Available, Sauna, Private beach, Excursions, Garden, Scuba Diving, Nightclubs, Water Activities, Billiards, Salon, Fitness Facilities, Jacuzzi, Steam Room, Massage, Child Pool, Pool Outdoor, Games Available

Services

24 Hour Reception, Babysitting / Child Services, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Wake-up Service, Meeting Rooms, Laundry service, Shops, Direct dial phone, Audio/Visual Equipment, Designated Smoking Area, Souvenirs/Gift Shop, Shoe Shine

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

The hotel has free parking. Valet parking is offered at the hotel.

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

FAQs

The following questions have been answered for you by Iberostar Quetzal Hotel Playa del Carmen...

Where can we dine?
We offer buffet that is international food, and also we have restaurants a la carte, like the Italian "La Gondola", Japanese "Bonsai", Steak House "Marimba", Mexican "La Hacienda"; for those restaurants, reservation is required.
What can I do nearby?
Nearby, you can find a market where you can find souvenirs, drug store, Starbucks, etc. This is located 5 minutes' walk from the hotel; 40 minutes walking, you can find the 5th avenue, where besides souvenirs, you will find restaurants, bars, shops, etc.
What is the beach like?
From any of the lobbies, you will find our beautiful beach within walking distance (700 meters).

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Guest Reviews

A summary of 1058 guest reviews
  • Disapproval 292 guests mentioned the bed comfort in a review, 255 felt the beds were uncomfortable
  • Approval 66 guests mentioned the shopping options in a review, 60 felt they were good
  • Approval We found 459 reviews that said they enjoyed the beach, only 75 didn't
  • Neutral Out of 26 reviews, 14 said the bathrooms were large and 12 said they were small
  • Approval 191 guests mentioned the room cleanliness in a review, 174 felt they were very clean
  • Approval 297 guests mentioned the restaurant in a review, 245 would recommend eating there

Read more guest reviews on the following websites

Guest Reviews

Iberostar Quetzal Hotel Playa del Carmen Great, 8.6
Cleanliness
Dining
Facilities
Location
Rooms
Service

1058 guest reviews

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