Howard Johnson Express Inn Lenox Massachusetts MA. Best Hotel Deals & Reviews

Description:

The Howard Johnson Lenox is centrally located in the heart of New England close to all the attractions.

We offer an outdoor pool, free Continental Breakfast, 2 floors and electronic door locks. We are 4 miles from Tanglewood and 12 miles from Jacobs Pillow Dance Festival.

Amenities:

24 Hour Reception
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Free Breakfast
Hair Dryer
High-speed Internet
Laundry service
Microwave
Modem / Data Port
Parking
Refrigerator
Room Service
Safe-Deposit Box
Sauna
Security Guard
Swimming pool
TV
Wake-up Service

Check-in:

From 1:00 PM

Check-out:

Prior to 12:00 PM

Attractions:

Antonions
Aqua Slide
Arizona Pizza
ARPT Albany
ARPT Bradley
ARPT Pittsfield Regnl
Bank
Berkshire Mall
Berkshire Musuem
Bombay Grill
Bosquet Ski Area
Bosquet Ski Area Waterslide
Bousquet
Brodie Ski Resort
Burger King
BUS Bonanza
Butternut Ski
Butternut Ski Area
Calameant Ski
Cataman Ski Area
Chesterwood Museum
Clark Art Institute
Dakota
Friendly Ice Cream
Gasoline
General Electric
Golfing
Hermin Meinilles Arrow Head
Hiking Trails
Holyoke Mall
Horseback Riding
Jiminy Peak Ski Area
Jiminy Peak Ski Resort
Lenox 218
Lenox Shops
MCIA
Miniature Golf
Mt Tom Ski Area
News Stand
Norman Rockwell Museum
Panda House
Prime Outlets
Quinnipiac College
Railroad Museum
Red Lobster
Riverside Amusement Park
Shaker Muesum
Shakespear and Company
Sophia
Springfield Civic Center
Tanglewood Music Festival
TAXI Local
Tennis
The Mount
TRAIN Amtrack
Yankee Candle Company
Zinc

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 25 reviews

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	Date of Stay: October, 2008
The jacuzzi in our room was broken. We were very satisfied with our stay and would use the hotel again.

Date of Stay: October, 2008

The gentleman who checked us in was extremely helpful and friendly, with suggestions and directions for anything we may want to see. The bed was as hard as a rock and extremely uncomfortable. The staff was very friendly and helpful, with suggestions on the best places to eat, as well as ideas for local attractions to visit. The room was functional and had a microwave and small refrigerator which would be handy for a longer stay. The bathroom was semi-dirty- hair tangled in the hair dryer, mildew stains along the bottom of the shower curtain. The bed was terrible - hard as a rock. Not firm, but hard. We could hear the water running whenever a neighbor flushed or showered, but it wasn't terribly loud. The one window looked out on the walkway & parking area.

	Date of Stay: April, 2008
Room had microwave and refrigerator and was in excellent condition. Although this hotel was close to a main road, it was very quiet, many amenities in the like new rooms and had a great continental breakfast.

	Date of Stay: April, 2008
I was glad to leave. Dirty sheets, smelled bad, and boogers on the pillow case.

	Date of Stay: April, 2008
The Howard Johnson Inn in Lenox, Mass was poorly maintained. There was dirt all along the edge of the room. There was no lighting near the closet area and the bathroom had hair in the tub. Huge turnoffs for me. I would not recommend this place to my friends.

Date of Stay: March, 2008

My experience was terrible because of the in-room theft. Theft from my room by the motel staff. Money was stolen from my room. I went to the front desk as soon as I realized it and acknowledged it was stupid for my daughter to leave $50 in quarters (I brought them to her to use at the coin-operated laundry in her apt. building), but nonetheless it isn't unreasonable to expect security either. I asked who had access to my room, and he replied only the housekeeper. I waited until the next morning so that the owner and front-desk manager could talk to her. She, of course, denied stealing the money. I made a report with the Lenox, MA, police, and an officer indeed interviewed the housekeeper, who continued to deny taking the money. The fact remains that someone from the Howard Johnson's Inn who had access to my room stole the money. The management did not seem concerned about it at all, which added insult to injury. The hotel is aging -- and not well -- but it is clean. My stay there, however, was completely unsatisfactory and I would not recommend it to anyone.

Date of Stay: February, 2008

We were given the best room in the place far from street notice, on 2nd level, last room in a row. The continental breakfast was very lack luster. This motel is very adequate for a brief stay over a night or weekend. Staff was very friendly. Room was large and clean. Bed was comfortable. Plenty of parking Close to ski places and other attractions in the region. Free continental breakfast was adequate but could be more exciting and displayed better.

Date of Stay: February, 2008

Location. Staff not accommodating. We arrived at 1:00 as our confirmation said that's when the room would be available. We were told the room was not ready. I asked if a bathroom was available. I was told I could use a storage facility or something so I said never mind. Our room had a non working sauna. Asked for another room. Was told it would be extra. Finally was given another room that was supposed to be non smoking and stunk. Stayed in original room with non working sauna and was not happy. Management very unwilling to make things write and denied that check in time was 1 and insisted it was 2. Just not a good customer service oriented place. Not very clean and was not go back.

	Date of Stay: January, 2008
I was pleasantly surprised by the facility. Outside doors. Usually hotels like this (older, outside doors) are somewhat tawdry, but this room was well appointed & nicely laid out. The fridge & microwave were an added touch , as was a couch, chair, tale & desk. Will return for future visits

Date of Stay: January, 2008

The double queen room we stayed in was very spacious. The heat was not on in our room when we arrived and it was very cold! The staff was very courteous and extremely helpful. I called ahead of time to ensure that we could get the room we wanted which was a double queen. They stated if they had it available they would certainly switch us, which they did. The room was very clean and very spacious. We will stay here again.

	Date of Stay: January, 2008
Cleanliness. When we opened the roller bed it was filled with droppings from mice. Hotel staff did not seem concerned. Not very clean. Table & arms on chair were sticky. There were mice droppings and food crumbs in the cots when we opened them. Hotel staff was not concerned when we complained. Will never stay at this dump again.

	Date of Stay: November, 2007
Desk manager is friendly and expressed a willingness to help. Placement of paper items poor in bathroom. Water pressure was weak in the shower. Heater was not set-room was cold on the first night.

	Date of Stay: October, 2007
I didn't like this place at all. The towels were like sand paper and there were stains of unknown origin on the blanket. The towels were like sand paper and there were a stain of unknown origin on the blanket. Can't think of anything to recommend it.

	Date of Stay: October, 2007
Convenient location for business travel. Wireless didn't work! Hotel itself was fine in regards to convenient location, staff, and price. I was traveling for business and it was necessary for me to have wireless and my wireless never worked while at the hotel.

	Date of Stay: October, 2007
It was a good hotel, it was what we wanted. The pool was closed, but the weather was still warm. I was traveling with my Mom, so everything had 2 B "perfect", she is elderly (76) and disabled, she is also very "picky". She found nothing 2 complain about. That pretty much says it all!

	Date of Stay: September, 2007
Very clean, well maintained, pool was especially well cared for. Location was convenient but not scenic. Excellent value - it exceeded my expectations of a two star hotel.

	Date of Stay: September, 2007
The pool was very enjoyable & relaxing. The bed was not very comfortable. Good if you just need a place to sleep that is safe and clean.

	Date of Stay: July, 2007
The hotel staff was very cordial. I was unable to use the Wi-Fi. The hotel was adequate for our needs. The continental breakfast was fine.

	Date of Stay: July, 2007
Reasonably priced in a relatively expensive area. Hotel had a fairly basic feel about it and all else was OK. In a decent area, reasonably close to my business meetings. Friendly staff; clean room; all amenities OK.

	Date of Stay: June, 2007
Breakfast wasn't terrible. Manager came off as mean but helped. The bed in the room was awful. We also were reserved a smoking room when we did not want one. The manager of the hotel seemed mean in his mannerisms, but was helpful, and moved us to a non-smoking room. Great location in the area!

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See 8 Photos	User Rating 3.0 out of 5 See 25 reviews Howard Johnson Express Inn Lenox [] 462 Pittsfield Road Lenox, Massachusetts, United States
Description:
Amenities:

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