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Raleigh Hotels
Homewood Suites Crabtree Valley Raleigh
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Homewood Suites Crabtree Valley Raleigh
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User Rating
4.5
out of 5
See 42 reviews
Homewood Suites Crabtree Valley Raleigh
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5400 Homewood Banks Drive
Raleigh, North Carolina, United States
Description:
Amenities:
Overview:
Conveniently located in the Crabtree Valley area, this Raleigh hotel is close to many area attractions. Guests of the Homewood Suites Crabtree Valley Raleigh can visit nearby North Carolina State University and the Carter Finley Stadium, the North Carolina State Fairgrounds, the North Carolina Museum of Art, and Pullen Park. Also nearby, visitors can see the State Capitol and the Governor’s Mansion.
The Homewood Suites Crabtree Valley Raleigh is located 10 miles from the Raleigh/Durham International Airport.
Guest suites at the Homewood Suites Crabtree Valley Raleigh are one or two bedroom, and offer microwaves, refrigerators, coffee maker, hair dryer, iron and ironing board, 32” LCD TV, telephone with voice mail and data ports, and high-speed Internet access.
Guest amenities at the Homewood Suites Crabtree Valley Raleigh include a complimentary Suite Start breakfast served daily, a gift shop, a newsstand, and an evening managers reception featuring a light meal and a beverage (Monday-Thursday). For recreation, the hotel offers an on-site fitness center and a swimming pool. Business travelers can take advantage of the well-equipped business center. The facility does offer transportation within a three mile radius of the hotel. Meeting rooms are available.
Amenities:
24 Hour Reception
Air Conditioned
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Free Breakfast
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
In Room Movies
Kitchenette
Laundry service
Microwave
Modem / Data Port
Multilingual Staff
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Refrigerator
Room Service
Safe-Deposit Box
Security Guard
Swimming pool
TV
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
October, 2008
Homewood Suites RALEIGH-CRABTREE was an exceptional property period. Everything about it was great. I was there on a business trip and the room, service, amenities, etc. were fantastic. The room was spacious. The bed was very comfortable. The vanity area was separate which makes it easier getting ready in the mornings. The suite offered a very comforable spacious work area. I was not there long enough to utilize the kitchen equipment, but everything appeared to be in the best condition.
Date of Stay:
June, 2009
All suites, all amenities, evening manager's reception with real food, hot breakfast, courteous staff. Many bugs floating on top of pool water.
Date of Stay:
November, 2008
Quiet setting. Clean corridors. Bedroom with king bed and sofa bed in living area. Two TVs. Kitchenette with cups, plates, silverware, coffee maker, dishwasher, microwave. Noisy refrigerator. Good breakfast with tables in lobby and overflow tables in meeting room. Tables cleaned promptly. Friendly breakfast and front desk staff. Some problems with wireless internet in room this visit. Business center with several PCs and printer - opened with room key card and restricted to adults.
Date of Stay:
February, 2008
Before leaving our home, I called the hotel and spoke with ?XXX? to ask about check-in time. She ASSURED me there was no problem with 3:00 or so?if OUR room wasn?t ready, she?d put us in another room. We arrived at 4:00 (giving the hotel even MORE time). At check-in, I was helped by ?XXX?. He advised me my room wasn?t ready; it wouldn?t BE ready for 20 minutes. I asked ?what do I do??his reply (condescending manner)??wait?. I asked what amount would be refunded due to this inconvenience & John said ?again, see me in twenty minutes? and looked over my shoulder and began helping the person behind me, dismissing me. 20 minutes later, my husband inquired about our room; said John wanted to speak with me and told me the manager said no ?refund? or reduced rate could be given because I ?pre-paid?. I asked if the manager was in & he said she was on the phone. I explain why I want to speak with a manager because I?d been reassured of a certain time and then had to wait 20 minutes AFTER arriving 30 minutes later than we stated?to which he responded??I didn?t tell you to wait any 20 minutes??I was ASTOUNDED . He gives me our keys and, again, dismisses me. He said he?d have the manager call me; this never happened. Nice room but low on toilet paper?I called for some?it never came. I called guest services for a cab- John answered & said he?d call for me?I asked if we should come down or if he?d call. He said he?d call. He didn?t. Five minutes after the time we asked to have the cab arrive, I called down to inquire of its arrival?I got John again?he said, ?yeah, it?s here? and hung up.
Date of Stay:
April, 2009
The pillows were the fluffiest ever. The room was spectacular. Comfort was to the max and I felt like I did not want to leave. The staff at the wonderful breakfast was super cheery at the wee hours of the morning which made the day start even more pleasant.
Date of Stay:
August, 2008
I did not know what to expect, but was pleasantly suprised from the moment I pulled up to this Hotel on a slight rise in a wooded area, very near a Indoor Shopping Mall. Exterior an lobby looked very nice and was clean and comfortable. Gave me the slight impression of a ski or hunting lodge, fireplace, cozy chair etc. My room was on the 2nd floor where they have a nicely equiped self use business center. The room was another suprise. Little kitchen, microwave,dishwasher, fridge, glasses plates etc., flat screen 32" in living room and bedroom. High ceilings made the room feel larger. I had a view of the very nice looking pool. Breakfast in the morning was self service and free. Two staff members where there to say hello, help if needes and to tidy up.
Date of Stay:
February, 2008
Was told by phone that our room was a two queen bed suite, but got a one king and pull out sofa upon arrival, that was all they had left. Linen for pull out sofa was stained and the sofa was very uncomfortable. Called to request more towels and coffee and they said it would be right up, but it never came. The refridgerator made loud startling noises periodically. Had to get up in the middle of the night and unplug the refridgerator. Due to lack of sleep (uncomfortable and noises), tried to sleep in but construction noises started at 0900. Called again in the morning to request towels and coffee which finally arrived. Sanitation grade was a 92 which caused some concern about the breakfast and what was behind the doors where is was prepared and stored. Gave me an invoice under my door for express checkout that was 10.00 dollars less than what I had allready paid via internet service and desk employee stated, "You weren't supposed to get that, your room was all ready paid for by (internet service)" and then was going to rip the paper up. She then became argumentative when I requested the invoice for my records and wanted to cover the mistake by tearing the invoice up.
Date of Stay:
April, 2009
I enjoyed my stay very much. The room was outstanding and your employees great. I liked everything. The exterior of the hotel was beautiful. The lobby was inviting and the fireplace made it very cozy. I loved your breakfast with the different varieties of food. The room was very clean and I loved the TV's.
Date of Stay:
July, 2007
We ended up staying here because I miss heard the name of the hotel from a friend. The best mistake we ever made. The room was spacious, clean and well stocked. I loved the full kitchen and all neccesary equipment. The daily maid service was nice since some places are now only providing service when you leave. WE had left dishes in the sink when we left and upon our return the dishwasher was loaded and running. I dream of that happening at home - never happens. Although we didn't use the pool it looked nice and was large. I loved the full breakfast available for free every morning - hot eggs, sausage or some other meat, make your own waffles, cereal, bagels, muffins and fruit with coffe, tea, juices or milk to choose from made it complete. They also offer a light dinner Monday -Thursday free - baked potato and soup and salad. Clean room, comfortable bed and spacious room with excellent staff to assist you in any way - will definitely stay here again when in Raleigh.
Date of Stay:
March, 2009
Location. This hotel is great, I recommend it to anyone who want to have easy access to the mall and a good night sleep. The staff was very friendly and the breakfast was delicious. If you don't go there for anything else, go for the beds, they are very comfortable.
Date of Stay:
April, 2007
This hotel has pretty good breakfast and weekday dinners (FREE!) If you missed it, you can always drink coffee, tea, and cocoa.(FREE!) Wireless internet works great (FREE!). Parking (FREE) Suites are spacious including a kitchen/lounge. (FREE popcorn) Is nice you don't have to fight with the kids on television viewing (2 TVs in suite) Well worth paying little more for the stay.
Date of Stay:
March, 2009
The room was very well furnished. The hotel staff was very helpful. Refrigerator condenser was noisy The staff at the hotel was very friendly and helpful. I needed a cab and the young woman at the counter took care of it and called my room when they arrived. The room was very clean and spacious and the bed was very comfortable.
Date of Stay:
May, 2006
Extremely clean, everything looks new and up to date.
Date of Stay:
March, 2009
Everything was clean and comfortable, location was excellent. Homewood Suites is a comfortable and convenient place to stay. With plenty of stores and a good variety of restaurants near by, it is a great place to stay. Convenient to 440 Beltline and off main business routes 70 & 50, you get to any other attractions easily.
Date of Stay:
February, 2009
The room was spacious and the bed was so comfortable. The room had everything that you could think of. Home away from home. Everything was GREAT! If you want the feeling of home when you are away, this is definitely the hotel for you. The room was spacious, the bed was comfy. It didn't have that boxed in feeling. It even had convenient appliances and table ware. It had a cork screw which was very convenient for me. I highly recommend this hotel.
Date of Stay:
October, 2008
Updated decor and kitchenette. Somewhat difficult to find; dark road behind a mall. I would definitely stay at Homewood Suites again. It was a good location once I found the road with great shopping/dining and easy access to major roadway.
Date of Stay:
April, 2006
"We stayed at this facility for over a month while waiting for our house to be completed. The staff were out of this world. They really made our whole family feel welcomed and went out of their way to accommodate us. We have a 5 year old and a teenager and they both enjoyed the stay. The location was great and very assessible to entertainment, shopping, and dining. A little problem with the check out because the computer systems need to be updated. "
Date of Stay:
October, 2008
The size of the room and TVs were terrific! They had a hard time getting me into my room!
Date of Stay:
October, 2008
Nice sized rooms. Pleasant design throughout. This was a very good suite style hotel. The free breakfast was more than adequate. The staff was very pleasant and helpfull. We had a great stay.
Date of Stay:
October, 2008
The bed was unbelievably comfortable. The linens were top-notch. Truly, I can't think of a thing. Maybe the gratis breakfast could've been better. The bed, pillows (five per bed), and linens were super luxurious. Towels were extra nice. The layout and decor was very upscale, relaxing and modern. The lighting throughout the hotel was relaxing, not super bright/cheap feeling.
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