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Chicago Hotels
Holiday Inn Hotel & Suites Downtown Chicago
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Holiday Inn Hotel & Suites Downtown Chicago
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User Rating
3.5
out of 5
See 152 reviews
Holiday Inn Hotel & Suites Downtown Chicago
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506 West Harrison
Chicago, Illinois, United States
Description:
Amenities:
Overview:
There are countless attractions and destinations reachable by foot surrounding the Holiday Inn Hotel & Suites Downtown Chicago, making it a privileged launching point for both working and relaxing guests. Those who have come to the accommodation in Chicago for pleasure will find that the Navy Pier, Grant Park, the Shedd Aquarium, the Adler Planetarium and Astronomy Museum, and the Magnificent Mile are all within walking distance of the lobby doors. Working guests are also just steps from the important commercial and financial buildings and districts of the Windy City.
Chicago O’Hare Airport is just 18 miles from the Holiday Inn Hotel & Suites Downtown Chicago, and the hotel offers valet parking for a fee. Public transit abounds in this area.
Guestrooms and suites at the Holiday Inn Hotel & Suites Downtown Chicago offer a wide variety of sizes and price points and include room service, Internet access, satellite television, valet laundry, and quiet comfort.
There is a restaurant and a gift shop at the Holiday Inn Hotel & Suites Downtown Chicago, as well as ample business and meeting facilities, a fitness center, and a swimming pool.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Conference Room(s)
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Kitchenette
Laundry service
Meeting Rooms
Modem / Data Port
Multilingual Staff
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Security Guard
Swimming pool
TV
Valet Parking
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
September, 2008
From check in to check out the staff and management of this hotel were welcoming, friendly and helpful. Although the restaurant did not appear visually appealing at first when we actually tried it it was quite adequate for breakfast and a casual lunch or dinner. Rooms was clean and adequate for us. It would be nice to have a refigerator in the room.
Date of Stay:
June, 2009
The location is remote from the downtown, pool heater was out of order and the shower and tub were not functioning. Not returning.
Date of Stay:
February, 2009
The hotel and our room was very clean and the staff was friendly and extremely accomadating. I booked the Chicago Free Parking package that I found on thier Web site. They allowed me to register my car and park at 10am so we could begin our day of sightseeing on our schedule, not their check-in schedule. Also, when we checked out we were allowed to leave the car parked at the hotel until 4pm at no extra charge--allowing us to have an extra half day to enjoy our trip. We were within walking distance or an $8 cab ride of everywhere we wanted to go. The blue line is conveniently located one block away as well. We were not right down in the middle of the "hustle and bustle" of Michigan Ave, but that was perfect for us as we were looking to get away, relax and take in the city on our own terms. The hotel was located right off 290--we literally exited and the hotel was at the end of the exit ramp, which is perfect for anyone driving into the city and wanting to avoid traffic and inflated parking rates. The room was much larger than other rooms I have stayed in downtown, which made us very happy. I will definitely book this hotel again!
Date of Stay:
April, 2008
I love the staff from beginning to end. I was hesitant when I arrived, looking for fault. I could not find a problem with the hotel.
Date of Stay:
June, 2008
The staff suggested things to do and see in the cily and gave good directions about public transportation. The room was nice, clean, and quiet. The lobby was small and crowded, making the hotel feel cheap. The resturant in the hotel was a pizza shop with a bar and pool table. I found this to be unacceptable. Room service offered pizza.
Date of Stay:
June, 2009
The beds/pillows were extra comfortable. You could not rent a roll away bed for extra children.
Date of Stay:
March, 2008
My wife and I flew out to Chicago for the weekend. Love love love Chicago. Chicago is famous for it's food and shopping. The hotel was nice. I loved the location. It was by merchandise mart and everything else was within walking distance. I was sold on the location. Even cab fare was reasonable. We got a standard room since we didn't plan on spending any time at the hotel. Our room was just a place for us to sleep in. Only complaints we had was, there was no microwave or refrigerator in the room. Go to signature room at the 95th floor on John Hancock building. We spent little over 200 but it was money well spent. Also, when you do your reservation, ask for a seat by the window. It's simply gorgeous. Chicago is expensive, very expensive. Plan on spending money.Over all, good hotel, good location. We will definitely go back again. SOON.
Date of Stay:
September, 2007
The Holiday Inn in the west loop in Chicago is located close to the Finnacial district close to Dowtown Chicago. The room was very comfortable and clean, and the staff was really friendly and helpfull. I will return to the same Hotel.
Date of Stay:
June, 2009
Staff was helpful, room was clean, less than 10 minutes from downtown attractions, safe area and was professional.
Date of Stay:
September, 2007
We were only here for one night, but it was very easy to get to off of the expressway. The ladies at the front desk were extremely nice and easy to talk to. This made our stay a lot easier after a 12 hour drive.
Date of Stay:
September, 2007
The two thing that I didn't like was that there was no parking, it was only balletparking and it was 30dollars per day, that is ridiculous. Also there was no free breakfast. Other than that everything was ok. Room was clean and I felt secure except for my car.(Holiday Inn Hotel in down town Chicago Il.)
Date of Stay:
June, 2009
Close to the subway.
Date of Stay:
August, 2007
My husband purchased the room through online travel website. When we checked into the hotel we asked if the room had a king bed and the front desk clerk was rather snide in her response that because we used online travel website we had 2 double beds. We went up to our room and the stench was so overwhelming due to it being a smoking room (we had requested a non-smoking). We called the front desk and the same lady told us (using the same snide tone as before) that because we used online travel website we were given a "run of the house" room. We explained that my husband is allergic to smoke and we requested they move us to a non-smoking room. We went downstairs to get the new room key, at which time, I provided the clerk my Priority Points member number as I had forgotten to do so when we checked in, and once more, I was greeted with her nasty tone as she explained that becaused we booked through online travel website we would not get any points for our room cost (a fact I was already well aware of, but at this point she seemed adamant about getting the point across that because we used online travel website we are viewed as the bottom of the barrel type guests... OK, I get it. But we've used online travel website many times before and have never run into such a negative attitude - at a Holiday Inn no less!). Aside from her less than sunny disposition it was a good location and the room was clean. Doubt that I'd stay here again though just because her attitude left me with a very bad impression of the staff.
Date of Stay:
September, 2007
I expected a more courteous desk clerk......Quite frankly I expected more. My husband and I stay in hotels at least 7 or 8 times a year and this is only the second bad interview I have given. I also expected a small refrigerater or even a microwave. There wasn't even a continental breakfast...unbelievable. Outside traffic got a little noisy. On a good note the bed was very large and comfortable too. The room was clean with special decorative touches to the towels in the bathroom.
Date of Stay:
June, 2009
Free Internet. Clean, cost savvy and excellent Employees.
Date of Stay:
June, 2007
Our compliments to the front desk and valet persons. They were outstanding.
Date of Stay:
July, 2007
Despite the fact that the Holiday Inn Hotel and Suites in Downtown Chicago was an older hotel and needed updating, the staff made my stay very postitive. I would normally have stayed at a more upscale hotel (everything else was booked and I had no choice) but the entire staff of employees I dealt with those four days were always extremely polite and had a fabulous attitude. This was consistent the entire time, whether it was the bartender, bell hop, front desk and even maintenence people in the elevator. All asked if they could help me throughout my stay and if I was having a good time during my stay in Chicago. In my twenty-five years of staying in hotels I have never had such consistent and genuine friendliness from any other hotel, even in the much more upscale chains. At this hotel you will definately be taken care of.
Date of Stay:
May, 2009
Very friendly staff. Not convenient to downtown attractions. Needed cab service to get to stores etc.
Date of Stay:
April, 2007
For the cost, I thought the rooms would be more luxurious - it was a standard Holiday Inn room. I guess you're just paying for the location.
Date of Stay:
May, 2009
Room was clean and well kept. Location was a little too far from attractions. Close to bus station, but a little too far from the majority of attractions to walk. Rooms are well kept and comfortable. Restaurant located on site.
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