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San Antonio Hotels
Holiday Inn Express Hotel & Suites West San Antonio
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Holiday Inn Express Hotel & Suites West San Antonio
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User Rating
4.0
out of 5
See 61 reviews
Holiday Inn Express Hotel & Suites West San Antonio
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2861 Cinema Ridge
San Antonio, Texas, United States
Description:
Amenities:
Overview:
The Holiday Inn Express Hotel & Suites West San Antonio is near many popular attractions in San Antonio. Guests of the hotel will be able to visit such famous areas as the River Walk, the Alamo, the North Star Mall, and the Alamodome. The San Antonio Zoo, SeaWorld, Splashtown, and Six Flags are nearby as well.
Conveniently located, the Holiday Inn Express Hotel & Suites West San Antonio is only ten miles from the San Antonio International Airport. The hotel is close to a number of popular local attractions, and those areas that are farther away are reachable via bus or taxi.
All of the 84 rooms located at the Holiday Inn Express Hotel & Suites West San Antonio include television, hairdryers, high-speed Internet access, climate control, microwaves, mini bars, telephones, work desks, coffeemakers, and more.
Newly opened in 2005, the hotel offers amenities such as a breakfast bar, guest laundry, as well as fax and photocopy services at the business center, and more. Guests of the Holiday Inn Express Hotel & Suites West San Antonio will also be able to use the indoor heated pool and the poolside hot tub. The hotel includes a fitness center as well.
Amenities:
Air Conditioned
ATM / Cash Machine
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Concierge
Conference Room(s)
Disabled Access
DVD Player
Elevator / Lift
Fitness Room
Free Breakfast
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
Laundry service
Meeting Rooms
Mini Bar
Multilingual Staff
Parking
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Swimming pool
TV
Check-in:
From 4:00 PM
Check-out:
Prior to 12:00 PM
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Date of Stay:
July, 2009
We went to sea world and the river walk. Nothing could have made our stay better because the staff always greeted you and they have a wonderfull breakfast buffet. Just the atmoshere over all was the best. This was the BEST trip and hotel we have gotten on line.
Date of Stay:
June, 2009
Nothing. Staff especially the front desk, hotel has only one elevator. Iwas very dissatisfied. IfI knew the hotel had only one elevatorI would've never stayed at this hotel. The front desk staff was not very friendly. The breakfast was disgusting. There are not enough tables to sit at. theA/C in the room was too cold and when it was off it took forever to come back on. My trash can was not emptied after calling about it several times.
Date of Stay:
February, 2009
We travled from Connecticut to SanAntonio to see our son graduate from BMT at Lackland AFB. The staff is the BEST!!! They were very helpful from the time we checked in until the time we left. We had to leave this wondeful hotel at 3:30 inthe morning and the gentleman at the front desk and the night security guard put out some breakfast items so that my six year old daughter could have something to eat before we left. If we are ever in the San Antonio area again this hotel will be my first choice. I will also recommend this hotel to anyone that I know who is going to San Antnoio. Anytime we asked for directions they gave us the easiest directions to follow. All the staff at this hotel is the BEST!!!!!
Date of Stay:
August, 2008
The hotel's location was excellent. Is was within an easy driving distance to Sea World. Popular restaurants and a movie theater are within walking distance. The room was clean, roomy and served the needs of my family.
Date of Stay:
June, 2009
Staff was very friendly and helpful. Hotel room and pool area was very clean. And the continental breakfast was great. Me and my family really enjoyed our stay.
Date of Stay:
April, 2009
It was very nice place to stay in and would come back. My room did not have a ice box or microwave, all rooms should have this.
Date of Stay:
December, 2008
nice, friendly staff, clean room, safe parking and area, good location for lackland afb.
Date of Stay:
July, 2008
Initially stayed two nights, but inclement weather had us asking for extra night. Even though they were fairly booked, they worked with us to get an additional night (even for Travelocity's low rate!). Breakfast each morning was fairly decent, change that to spectacular considering it was free. Housekeeping was great and cleaned fully; one morning I wanted to sleep in a little, but they were coming fairly early, so I had the privacy sign on the door until noon. They still cleaned the room that afternoon when we went out. No bad odors, comfortable bed (and I'm picky), and everyone was so NICE. Its definitely a family hotel though (but that's what we wanted). Unfortunately, the fitness center consisted of two ellipticals and a treadmill. Laundry is cheap, in the way of usual hotel prices. Pool was great, but a little small. Only big problem I had: computers in the business center were SOOO slow. I would want to plan our next day, find ticket prices, check weather reports, and find good restaurants. This was nearly impossible to do, unless you had the patience of a saint. It's open 24 hours, so I doubt they ever reboot the computers, which is likely the problem. What can I say? I was incredibly pleased with all the services provided. Hotel staff even suggested things to do on our very rainy day. This is not expected at a three-star hotel.
Date of Stay:
December, 2008
The Holiday Inn Express was great. The breakfast was huge every morning, but could have been warmer... The beds were comfortable, and the pillows were excellent. The bathroom was well prepared with huge towels, and all of the necessities. We were in the end room of the 2nd floor, so our room was a bit larger, and that was nice since we stayed for 4 nights. It gave us a little more room to stretch out, so to speak. The coat closet was a nice surprise with a full length mirror for the door. Our stay was very comfortable, and even though our tv didn't work the first night, the staff made sure we got a replacement for the rest of our stay.
Date of Stay:
March, 2009
The cleanliness of the room. I have always enjoyed the amenities and rooms that I have had in the past. I did not feel that this particular Holiday Inn Express met the standards of the others I have stayed at in the past.
Date of Stay:
November, 2008
We were very impressed with the level of customer service we received! The rooms were clean and beds comfortable, breakfast was fresh and tasty! There were minor things that could have made the stay most comfortable, exhaust fan in the bathroom, burned out light bulbs and grout in shower area could use regrouting. The hallways smelled like bad body order. Nothing that can't be corrected with a little TLC. P.S. Give X a raise he deserves it!
Date of Stay:
May, 2008
This is an excellent hotel if you're visiting San Antonio, especially if you're here for a BMT graduation. The hotel is close to Lackland AFB and there is a movie theatre and several restaurants within walking distance for those graduates that haven't seen a movie or had a good meal in a while! The hotel staff were great and went above and beyone their duties to make sure we had a wonderful stay. The breakfast bar is delicious and everything was fresh and hot no matter if we went when it first opened or when it was near closing time. The pool was clean and very refreshing after a long day under the Texas sun. The deck was a great place to go after dinner to relax. The rooms were some of the best we've ever stayed in for not hearing your neighbor's coming and going during the night. We would definitely stay here again if we ever go back to San Antonio.
Date of Stay:
November, 2008
the property is in nice condition(fairly new) with shopping, dining, entertainment near. close to x-way, airport and Lackland AFB. the staff were all very friendly and helpful. all our questions were promptly answered snd everyone went above and beyond. The gentleman who handled the breakfast arranged for to-go bags as my wif and I had an 0530 am flight! Very much appreciated
Date of Stay:
March, 2009
The extreme courtesy of the staff. The pool was smaller than I preferred. Excellent hotel! Overall experience - A+.
Date of Stay:
October, 2008
If you are visiting for a graduation, this is a good place to stay. Not far at all from the base, easy to get through the traffic. Employees were very helpful and friendly. Daughter-in-law even left her wallet and they found it. Returned with all money still in it. Very Honest.
Date of Stay:
March, 2008
We went to see our son granduate from Basic Training at Lackland AFB. This location is perfect. Easy off and on the expressway right to Lackland. 10 minutes from the hotel to the gate at the base. The staff was extremely friendly. Room was clean and quiet. The breakfast in the morning was excellent. The Texas Roadhouse is located right next door and the food there was excellent and extremely reasonable. Would definetely stay there again. Greqt value for the money too!
Date of Stay:
October, 2008
We stayed here because of our daughters graduation from Lackland Airforce Base. I would put this hotel #1 over all from the rooms to the easy drive on the 410 to LAFB. We enjoyed the breakfast every day and the pool. If your going to see your family grad. from Lackland AFB-Stay Here!! PS. We had a suite which was nice & having a larger fridge in the room was very nice for those staying 4 nights like we did.
Date of Stay:
February, 2009
The staff was great! The bathroom could have been cleaner. Great holtel when traveling with young children. The pool was nice and the beds were wonderful. The room was a little small but, comfortable.
Date of Stay:
October, 2008
I recently traveled to San Antonio to see my son graduate from Lackland AFB. The base was only about 10 mins. (by car) from the hotel. The hotel was neat, clean, easy to access and the staff was phenomenal. I absolutely LOVED my room. FREE WIFI, too. Large room, large bathroom. FREE Continental breakfast. I felt safe there and it was located within walking distance of several restaurants. There is also a movie theater diectly across from the entrance. The only thing that I wished my room would have had is a tiny refrigerator to keep refreshments in. I would stay here again in a heartbeat...
Date of Stay:
March, 2008
Good location, right next to a movie theater, Texas Roadhouse, and another restaurant that I think was Bennigans (all walking distance). We were put in a handicapped accessible room because it was the only one available, so I was disappointed with the shower facility which smelled terrible (the whole bathroom smelled terrible, with a very strong mildew odor). Otherwise, we were happy with the breakfast area, the look of the rooms and hallways, and the receptionist.
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