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Charleston (West Virginia) Hotels
Holiday Inn Express Civic Center Charleston (West Virginia)
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Holiday Inn Express Civic Center Charleston (West Virginia)
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User Rating
4.0
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See 211 reviews
Holiday Inn Express Civic Center Charleston (West Virginia)
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100 Civic Center Dr
Charleston (West Virginia), West Virginia, United States
Description:
Amenities:
Description:
Welcome to the Holiday Inn Express Civic Center in the beautiful riverfront capitol of Charleston, West Virginia. Our management staff and company will exceed your expectations while providing an abundance of comfort, safety and amenities which reflect our Southern hospitality! Finding your way through the majestic mountains of West Virginia and past the winding new Kanawha and Elk Rivers to the junctures of I-64, I-77 and I-79, the Holiday Inn Express Civic Center invites you to a Hemmingway ambiance and warm atmosphere with its ideal location for shopping, dining, theater going (even while doing business in our capitol city!). Nestle into the comfort of your private room (one of 195) with your choice of plush pillows, "great night's sleep" mattresses, while enjoying free high speed Internet and WiFi, fitness center and cozy Great Room for relaxing or TV watching. Satisfy your cravings for flavor and social atmosphere with a great complimentary hot breakfast buffet with the world's best warm cinnamon rolls! - or stroll to one of 18 restaurants (within two blocks) from quick service Wendy's to the fine dining of the Chop House. "Meet and Greet" in our lovely appointed Sternwheeler Room for all your meeting needs for up to 100 people. The Holiday Inn express Civic Center - in the downtown capitol city of Charleston, West Virginia - truly a warm Southern experience! This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Conference Room(s)
Connecting Rooms
Disabled Access
Fitness Room
Free Breakfast
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Meeting Rooms
Non-Smoking Rooms
Parking
Pets Allowed
Room Service
Safe-Deposit Box
Security Guard
TV
Wake-up Service
Check-in:
From 2:00 PM
Check-out:
Prior to 12:00 PM
Location Description:
100 Civic Center Drive, Charleston, WV, 25301, US
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Date of Stay:
May, 2009
It was a very busy weekend in Charleston with the Vandalia Gathering, the WV high school track meet, as well as being Memorial Day weekend. The hotel was packed with many students, coaches, and families attending the track meet but the hotel was still quiet and restful. The staff was friendly and helpful. The buffet breakfast was very nice with quite a choice of breakfast foods. Even though there were many student athletes to feed, the buffet was never empty.
Date of Stay:
June, 2009
Complimentary hot breakfast was great--lots of variety. Holiday Inn Express is a friendly, clean, nice-looking hotel that exceeded our expectations.
Date of Stay:
July, 2008
Soon after settling down in our room, we discovered we were locked in our room! The deadbolt was stuck in the locked position and the knob on the door would just spin around and around. We called the front desk and soon after, a staff person came and started trying to open the door with the "emergency key". It failed. She told us she would call the security guard (he never did come), the staff member told us to open our sliding window as much as we could, she handed us a tiny screwdriver and told us to break the lock on the window (didn't work). One person in our party had to crawl out a 6 inch space to go get a multi-tool our of our car. After breaking the lock to get the window open, the staff member tells us, "well I guess you were going out for the night, just close the window behind you, let me know if you descide you want another room!" We were so upset, demanded another room (which we did not pay for), and had to move all of our belongings out the open window and in a back entrance door. The staff member did not offer to help us do any of this and simply stated, "I am so sorry I got so frustrated!" This is a safety concern, I will always request a first floor room and carry a multi-tool with me traveling, and NEVER stay here again!
Date of Stay:
April, 2009
all the staff were so friendly, great customer service
Date of Stay:
June, 2009
Good place to sleep that's about it. I stood in the lobby when I arrived to check in, the clerk was working on something at her computer, and did not acknowledge my presence for about two minutes. It was a very awkward and uncomfortable situation. Staff overall was minimally friendly.
Date of Stay:
June, 2008
I was on another website for this hotel. say pets are allowed......there not! Great to Know after a 12 hour drive Says there were rooms open...nope!!!! All booked up! Never stay there again.....
Date of Stay:
January, 2009
Staff was very friendly on check-in, and was aware that at a female traveling alone on business, safety and security is an important issue. I have stayed at Holiday Inn Express in other cities, and have found all of them to be a great value.
Date of Stay:
June, 2009
The price was right and the hotel staff were helpful. The room decor and bathroom fixtures were dated. The hotel was nice and within the parameters I would have expected for a 2-star moderate hotel. The included breakfast was certainly a step above the typical continental breakfast. The common spaces were clean and attractive. The water pressure was phenomenal.
Date of Stay:
May, 2008
Easy on and off I-64. Right next to mall and lots of food. Continental breakfast at hotel was good. Traveled with 5 month old and were able to sleep well even with a hotel full of AAU basketball teams.
Date of Stay:
December, 2008
The Holiday Inn Express Inn in Charleston, W.V. was conveniently located downtown. The staff were friendly and attentive. My asthma also was aggravated by the cheap cherry-scented sanitizer spray used in the rooms. I stay at Holiday Inn Express whenever I travel and this is the first time I have encountered this problem. I even spoke to the very nice cleaning staff about it and was told there wasn't a room in the hotel that wasn't doused with this cheap sanitizer. Luckily it was mild enough to open a window and air the place out. We kept the do not disturb sign on the door for 3 days so as not to have our room sprayed again Anyone with chemical sensitivity might consider requesting that their room not be sprayed with the sanitizer. On a positive note the hot breakfast in the morning was a nice touch
Date of Stay:
May, 2009
Excellent value for money.
Date of Stay:
October, 2007
Nice big room. Clean. The beds were wonderful - great mattress - wonderful sheets - as nice as I have at home. We couldn't figure out how to use the TV remote ... at 9pm on Saturday night the front desk sent someone very quickly to show us how to work it. Great location -walk to lots of restaurants and shopping. A stone's throw from the convention center. Lots of free parking. What's not to like? I'd stay there again in a heartbeat. I've paid alot more for alot less.
Date of Stay:
October, 2008
This was a very nice place to stay. A bit off the highway, but otherwise nice.
Date of Stay:
May, 2009
Location. The hotel was close to downtown. Elevators were dirty and need upgraded. Staff was friendly and shuttle service was available.
Date of Stay:
April, 2007
I thought I was taking a chance staying at a 2-star hotel, but this was very comfortable with a nice breakfast. Nothing fancy, and no pool or hot tub, but I like how they have multiple ""hard"" or ""soft"" pillows to pick from and comfortable beds. I should not have rented a car. I could walk most places in downtown Charleston.
Date of Stay:
June, 2008
There was no bar soap left in the bathroom (nor shampoo, etc) and I had to call the front desk for soap. It was brought up to my room immediately.
Date of Stay:
May, 2009
Clean for the price. Did not call us for the wake-up call so we were late.
Date of Stay:
January, 2008
Wonderful staff, clean rooms, great service. Nice showers. Close to downtown. I give the folks there a big thumbs up!
Date of Stay:
May, 2009
Staff wasvery helpful to meet our needs. No indoor pool. Very clean rooms and great breakfast.
Date of Stay:
July, 2007
Maybe it was my fault, but we arrived at this hotel at midnight. The complimentary breakfast was over at 9 AM and we did not partake in it for obvious reasons. The price that I paid here was no where near what it deserved even on a good day. This location is not recommended.
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