Holiday Inn Crystal Lake Illinois IL. Best Hotel Deals & Reviews

Description:

The newly renovated Holiday Inn Hotel Crystal Lake and Conference Center is the only full service hotel in McHenry County that sits in a park like setting amid the oak trees overlooking sparkling Acorn Lake. This Crystal Lake Hotel is perfectly situated near several corporate centers for Sears, Allstate, Snap on Tools, Affinia, Cardinal Health, Nissan Forklift, True Value and more. We are conveniently located near several of Chicago®s attractions including Chicago Metra, Volvo Auto Museum, Illinois Railway Museum, Raue Center for the Arts, Algonquin Commons Shopping District, Championship Golf Courses and relaxing spas. With our great location we are also easily accessible to O®Hare and Midway Airports. This full service hotel offers amenities the business or leisure traveler can truly appreciate. We offer a 24 hour business center, heated indoor pool, sauna, fitness center, complimentary high speed Internet (Wi-Fi), Simply Smart bedding collection, 16000 square feet of meeting and banquet space, Three Oaks Dining Room and Lounge, wedding services and more. Located on site is Enterprise Car Rental and a complimentary shuttle the runs within a five mile radius (scheduling at check in subject to availability). We are also a pet friendly hotel. Please register your pet before check in. Holiday Inn Crystal Lake offers service, value and variety. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Amenities:

24 Hour Reception
Air Conditioned
Airport shuttle
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Connecting Rooms
DVD Player
Golf Course
Gymnasium
Hair Dryer
High-speed Internet
In Room Movies
Laundry service
Modem / Data Port
Multilingual Staff
News Stand
Parking
Pets Allowed
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Swimming pool
TV
Wake-up Service

Check-in:

From 3:00 PM

Check-out:

Prior to 12:00 PM

Location Description:

800 S ROUTE 31, CHICAGO, IL, 60014, US

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 88 reviews

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	Date of Stay: June, 2007
Great hotel, was looking forward to getting into a hot tub that weekend. Unfortunately it was down for repairs.

	Date of Stay: June, 2009
It looked very classy. It was very nice and clean and the front desk staff were very friendly in spite of a wedding being held it was very quiet and peaceful at night.

	Date of Stay: March, 2009
This hotel has been renovated since my last stay and what a difference! Very nice, updated and clean. Hotel staff was very friendly, food and service was good. Will recommend and stay again.

Date of Stay: March, 2008

This was not my first time to stay here.This hotel is suppose to be the classiest act in town. Having had prvious experience with this hotel, I was excited to find it still offered on the travel website. I will look at one of the other hotels in the area next time. My initial room was filthy, from the mascara on the sheets to the bathroom. This room did not look like it had been cleaned or linens changed in some time. Front desk questioned my need to talk with a manager personally about this room. After changing rooms. Thing improved some. There was still a layer of dusk everywhere. The linens on the bed were clean, well worn and full of tiny holes. The spead looked and felt dirty, took it off the bed immediately. The day before leaving, had an inexpensive item taken from my room. Management replaced the item, but defended his staff. Cleaning staff was the only others in my room that day. I was very disappointed in my stay. It would be lovely to see this hotel improve back to its once granduer status.

	Date of Stay: June, 2009
Very comfortable! Clean. Nice view. I really enjoyed staying at this hotel. It was clean, comfortable and had a nice decor. I would definitely stay here again.

	Date of Stay: February, 2007
We recently stayed here and were pleasantly surprised at how nice the room was. VERY clean, nice decor, super comfy bed & pillows, good choice of pay movies, great pool & workout equiptment! Nice Sat nite prime rib buffet-waitstaff was okay......could use improvement, but food and atmosphere were quite nice

	Date of Stay: June, 2009
The staff was very polite and kind, The room had a nice view of the pond. No microwave. I loved the location on the 6th floor. Great air conditionind room with amenities.

Date of Stay: November, 2006

Good location. Unfortunately, counter staff/mgt. was VERY slow in checking people in and out... not good for business people in a hurry. They gave me the room right next to the elevator. I asked for a change, but with so many rooms open midweek, I can't believe I had to! No water pressure in shower...! A fluxuating trickle that made it difficult to wash off soap. Otherwise, the hotel is clean and serviceable. Do try to get a room that doesn't overlook the noisy bar or street. Restaurant has better than average breakfast.

Date of Stay: May, 2009

Friendly front desk staff. Horrible sleeping experience due to loud music. Hotel nice to look at, but the primary reason for being there was not well served. Loud bass drum and music starting pounding away at 10:30 pm and lasted till 1:00 am. Was already in bed and unpacked with an early business meeting, so their offer to move me was equally inconvenient. They should not entice business travelers if they really want to be in the club business.

	Date of Stay: July, 2006
I have had the pleasure of staying at the CL Holiday Inn several times. It is always at great place to stay. I stayed at another hotel in town since H-Inn was booked and was not nearly as happy. Love the pools and the great little lounge. Food is tasty. and staff friendly.

	Date of Stay: May, 2009
Clean, friendly, and very roomy. Nothing. I was greeted quickly and pleasantly. I enjoyed by stay and look forward to visiting again.

	Date of Stay: May, 2009
The decor & cleanliness exceeded my expectations! I was pleasantly surprised by the cleanliness of our room. There wasn't even a stray hair on the bathroom floor. (Amazing!) The beds were neat and comfy and the public areas were in order as well. I was even happy with the view from our room. Our room faced south, so the view was of an open field. Nice.

	Date of Stay: April, 2009
Absolutely Incredible staff! Everyone at the hotel wants to ensure a quality experience. This is a newly re-furbished hotel so is well appointed, clean, and attractive. The location is very convenient and the grounds are well kept with good lighting. However, it is the Staff who make this hotel so special. Everyone is friendly, efficient, professional and dedicated to customer satisfaction.

	Date of Stay: January, 2009
The front desk attendent was excellent. No Jacuzzi. Generally, very nice but over priced do to lack of Jacuzzi/hot tub. I will not stay there again.

	Date of Stay: December, 2008
The kids like the large swimming pool. The pillows are uncomfortable and the bed is on the hard side. We stay at this hotel each time we visit relatives in the area. The kids like the big pool so that is important to us. I don't like the pillows and bed. They don't have a free continental breakfast which I usually prefer. The sleeper sofa mattress is usually poor.

Date of Stay: December, 2008

I liked the glass elevators. The ice machine was broken. The pool deck heater was broken. There was water leaking from the 5th floor ceiling all the way to the lobby. This hotel is not very classy. There were a lot of things that needed repair. Although the pool was warm, the pool area was very cold. The restaurant floor looked dirty around the edges. That showed me that this hotel doesnot pay attention to detail.

	Date of Stay: November, 2008
Elegant, but not stuffy, know what I mean? Th ice machine was not on our floor. We were pleasantly surprised by the quality of this hotel. It was like a quiet resort, a mid the commercial area. The close proximity of various stores made it also convenient.

Date of Stay: November, 2008

Very warm and attractive. There was no hot tub. There was plenty of parking and the check-in was quick. The entrance outside and inside was very open, warm, and attractive. The room was clean and accommodating. We visited the gift shop and the woman at the counter was extremely friendly. We did not utilize the bar or restaurant, but they looked superb. The pool area was nice and the exercise equipment looked like new. Overall I was impressed by the Holiday Inn in Crystal Lake and would stay there again.

	Date of Stay: September, 2008
Nice rooms. Restaurant staff was not well trained. Waiters and bartenders were not professional. Nice rooms, hot water runs out during peak times, skip the restaurant and bar.

	Date of Stay: September, 2008
Comfortable beds. No bath tub.

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See 16 Photos	User Rating 4.0 out of 5 See 88 reviews Holiday Inn Crystal Lake [] 800 South Route 31 Crystal Lake, Illinois, United States
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