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Memphis (Tennessee) Hotels
Hilton Hotel Memphis (Tennessee)
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Hilton Hotel Memphis (Tennessee)
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User Rating
4.0
out of 5
See 223 reviews
Hilton Hotel Memphis (Tennessee)
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939 Ridge Lake Boulevard
Memphis (Tennessee), Tennessee, United States
Description:
Amenities:
Overview:
Set on the eastern perimeter of the city, the Hilton Hotel Memphis (Tennessee) is a good choice of accommodation in Memphis for a wide range of travelers. It is adjacent to the primary business and corporate district, but is also near such locations as the University of Memphis, the National Civil Rights Museum, Graceland, the Memphis Zoo and Aquarium, and the busy downtown area with all of the museums, attractions, parks, shopping and dining too.
The Hilton Hotel Memphis (Tennessee) is located at 939 Ridge Lake Boulevard, and is 7.1 miles from the Memphis airport.
All of the 405 rooms in the Hilton Hotel Memphis (Tennessee) have skyline views, signature linens and toiletries, high-speed Internet access, microwaves and mini-fridges, beverage stations, climate controls, cable TV, in-room movies and personal safes.
A modern and stylish property, the Hilton Hotel Memphis (Tennessee) offers guests an abundance of services and facilities that include valet parking, a signature restaurant, comfortable lounge with bar service, pet friendly policies, a business service center with meeting rooms, airport shuttles, modern fitness center, swimming pool, laundry and dry cleaning, and 24-hour front desk service.
Amenities:
24 Hour Reception
Air Conditioned
Airport shuttle
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Conference Room(s)
Currency Exchange
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Medical Assistance Available
Meeting Rooms
Microwave
Modem / Data Port
Multilingual Staff
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Security Guard
Swimming pool
TV
Valet Parking
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
July, 2009
Very good location to get to alot of land mark places in Memphis. Sevice was very good from hotel staff.
Date of Stay:
May, 2009
The staff at the breakfast facility. Safe, conveniently located close to Memphis.
Date of Stay:
April, 2009
I cannot say enough about this hotel. The service was fantastic, the staff were very professional and gracious, and the room was immaculate. Unlike other "tower" shaped hotels I have stayed in which have very small pie shaped rooms, the Hilton's rooms were spacious and comfortable. When I return to Memphis, this will be my prefered hotel! Another admittedly objective thing I loved about this hotel is that, unlike every other place I stayed, their beds did not cause we to have difficulties with my back after sleeping in them!
Date of Stay:
May, 2008
Generally it was a good stay with a few details gone wrong. Both front corners of the toilet were cracked off where it meets the floor... not a BIG deal that affects functionality... but this is a Hilton and you don't expect cracked toilets. Having drinks and ice on alternating floors is a drag. If they're going to charge 8 for valet parking (on top of the tips) they should put a sign on the valet station saying "Valet Parking 8" instead of it just popping up on the bill. I think next time I'll go with a Holiday Inn and get an in room hot tub and a direct from parking lot entrance to my (handicapped) room for the same price.
Date of Stay:
June, 2009
For our wedding night, we arrived in our wedding attire (bouquet and all) and didn't get as much as a congrats from the clerk. Not that big a deal, but still...
Date of Stay:
May, 2009
I like the overall appearance and comfort of the hotel. I feel the restaurant could improve with food offering and service. I really enjoyed the hotel. Very nice open bar are, friendly staff. The rooms were nice, clean, and comfortable. There was really just a few restaurants within walking distance. I found the staff very friendly, however seemed maybe a bit understaffed at the restaurant, therefore service was a bit slow. All in all I would stay here again.
Date of Stay:
August, 2008
My family and I traveled to Memphis, TN to visit relatives. Our trip was from Aug. 22-24, 2008. We had called 2 times prior to our arrival several weeks before to make sure our room was confirmed. We were always greeted with professionalism. Upon arrival, we were greeted by the doormen who helped us to our room with our luggage. The hotel lobby is AMAZING! It's so pretty, open, and clean. The gentlemen at the front desk were very talkative and upbeat when checking us in. We had traveled 5 hours (two kids ages 9 and 5), so we were anxious to get to our room--check in was quick and efficient. Our room was beautiful and the beds were very comfortable. One entire wall was made of many windows overlooking the pool and the fish pond below. There was a flat screen t.v.--would have liked to have seen a DVD player in the room. The only complaint I would have would be that the bathroom area (toliet/shower&bath) was TOO small. You could barely turn around in there, but the sink area was nice as was the storage closet. Overall, we were extremely pleased and would definitely recommend this hotel. CLEAN, AFFORDABLE, FRIENDLY!! WE WILL BE STAYING HERE AGAIN!!!
Date of Stay:
May, 2008
I would definatley recommend this hotel to anyone. It is very nice and clean. The rooms are so pretty. The lobby is beautiful and the staff are very friendly and courteous to everyone.
Date of Stay:
March, 2008
I would think twice about this hotel next time. The carpet was very dirty and you could hear people talking in the hallway all night. The water took for ever to drian out of the bathtub & sinks. The room door was hard to close and falling of the frame and made a loud noise when you close it. The lobby looks Great, but when you get to your room It look totally different from that end. I think it's time for a renovation to match the rooms with the lobby.
Date of Stay:
May, 2009
Immediately walking in, you can see the beauty and cleanness of the hotel and the friendly customer services. I liked everything.
Date of Stay:
April, 2008
Very nice; clean and staff is helpful. Restaurant is good. Lobby bar staff is friendly and helpful. Every time I come to Memphis, I always stay here. Good value for the money.
Date of Stay:
October, 2007
the room seemed much larger than most with a desk area and a table and 1 chair adequate space for hanging clothes
Date of Stay:
May, 2009
Location. Limited fitness facility. Great location with clean and comfortable rooms.
Date of Stay:
March, 2008
Impressive looking hotel in a very nice area of Memphis. That is all that can be said for this hotel.Stay began with a 15+ minute wait for a valet. Finally, I just self-parked. Room was dirty and in poor condition with worn carpets, stained toilet & large amounts of hair on the shower wall. Public areas, other than the very nice lobby, were also in poor repair and I had to go to three different floors before I found a working ice machine.Ordered room service pizza (which was almost inedible) and was overcharged by 250%!!! on the drinks and 25% on the listed delivery charge. I had to literally show the rude front-desk clerk the room-service menu before she admitted the mistake and reluctantly removed the extra charges. She WOULD NOT remove the excess sales tax on the overcharge, but I didn't feel like continuing the argument and left it at that.I wondered when I booked why a high-rise hotel in a nice area had such reasonable rates. Now I know.I WILL NOT be returning the the Hilton Memphis.
Date of Stay:
September, 2007
The Hotel Memphis is very pleasing to the eye with great color schemes and spacious. The common areas appear very clean except the water fountain which was too dirty to bring myself to take a sip of water from. The staff upon check-in was very kind to go ahaed and put us on the same floor as another couple we were there to visit. The room was standard and I found it to be unclean. I had to ask for the bedspread to be replaced for there was a stain that looked like someone had recently ate something on the bed, the toilet was soiled and the tub was also dirty that I thought we were given a room that belonged to someone else. The bar staff were somewhat unfriendly. The gift shop was very nice. The ladies restrooms were not stocked with women's hygiene products, even after I asked on several occasions, so when an emergency struck it was made worse by having to go to the gift shop for a purchase. I was lucky they sold necessary products. Very satisifed with the anemities provided by the hotel - the pool area was very clean, towels were always made available, I liked that there were restrooms, shower and phone made available in the pool area. It was very convenient to have a computer available to obtain boarding passes for flights. It made the whole process a stress free one. Great idea with location of the designated smoking area. The exercise room was clean and well equipped. Was extremely helpful with our questions and assisting us with taxis. One major reason I would not recommend this hotel aside from the uncleanliness of the room is that it is a bit of a taxi ride away from downtown Memphis & Graceland. The courtesy hotel van service was Great and a God send after spending much of our vacation money on taxis. If we had known how expensive the taxi would be, we would have rented a car. This option was offered by the hotel but our stay wasn't long enough to warrent getting a car after the first 2 days. Overall I found the hotel to be fairly economical, we had a great
Date of Stay:
May, 2009
Wireless internet cost $10 per 24 hours. Most hotels provide service for free.
Date of Stay:
December, 2007
When we got there the computer at the desk delayed us a hour at check in. Not sure if it was the computer or our early check in tome of around 10:30AM.The room was wonderful except the AC didn?t seem to be working. The fan was blowing and the temperature was set at 65 but it never seemed to get cooler than 75 in there. Told the staff and the problem remained.Room service was good and the food pretty darn good. We were both pleased. Breakfast buffet was really good. Highly recommended. Front lobby was comfortable and convenient. Good stay with the exception of the room temperature.
Date of Stay:
July, 2007
Way to far from downtown. The room was dirty. sink and bathtub were not cleaned. Dirty glasses left out and not replaced. Ice bucket was not cleaned or emptied. For a hilton the room was not kept to there standards.
Date of Stay:
April, 2009
It looked great, great decor and loved the jacuzzi. Awesome; one of the best hotels I've ever stayed at.
Date of Stay:
June, 2007
No free cup of coffee in the lobby and if you want a newspaper you will have to wait until the gift store opens at 8:00. Wireless connection lasted 3 and 1/2 hours for $9.95. HVAC was being renovated but little care was taken to drape the areas being worked on. Very disappointed for a Hilton, which is usually my place of preference.
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