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Grand Rapids Hotels
Hilton Hotel Airport Grand Rapids
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Hilton Hotel Airport Grand Rapids
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User Rating
3.5
out of 5
See 199 reviews
Hilton Hotel Airport Grand Rapids
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4747 28Th Street Se
Grand Rapids, Michigan, United States
Description:
Amenities:
Overview:
Located near the airport, the Hilton Hotel Airport Grand Rapids has easy access to many area attractions. Within easy reach, guests will find Lake Michigan, the Grand Rapids Art Museum, the Van Andel Museum Center, the Roger B. Chaffee Planetarium, and the Grand Rapids Children’s Museum.
The Hilton Hotel Airport Grand Rapids is located by the Gerald R. Ford International Airport and provides free airport shuttles.
Guest rooms at the Hilton Hotel Airport Grand Rapids include alarm clocks, work desks, weekday newspapers, electronic door locks, coffee maker, hair dryer, iron and ironing board, satellite TV with on-demand movies, telephone with voice mail and data ports, and high-speed Internet access.
Amenities at the Hilton Hotel Airport Grand Rapids include an on-site restaurant and lounge, room service, ATM, free parking, newsstand, laundry services, multilingual staff, and safe deposit boxes. For relaxation, the hotel features an indoor swimming pool, Jacuzzi, and dry sauna. Guests can easily maintain their exercise regimen in the on-site fitness center. Business travelers can take advantage of the well-equipped business center and secretarial services. Meeting and banquet space is available for a variety of functions and events. Pets are allowed.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Disabled Access
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Kitchenette
Laundry service
Meeting Rooms
Modem / Data Port
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Security Guard
Swimming pool
TV
Wake-up Service
Check-in:
From 2:00 PM
Check-out:
Prior to 1:00 PM
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Overall rating
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Date of Stay:
August, 2008
It was a pleasent expirience. Being right near the airport was a great time saver. The room was large with a desk and a nice chair. overall a nice hotel, but not quite worth it for just one night.
Date of Stay:
June, 2009
Very nice staff. Old used furniture but clean.
Date of Stay:
August, 2008
This hotel was really beautiful. The room was extremely clean and the bathroom immaculate. The best part was the bed was the most comfortable hotel bed ever, with lots of fluffy pillows.
Date of Stay:
January, 2008
We reserved a room just to take the kids swimming for the weekend. The swimming pool was very cold. The enclosure where the pool is was 63 degrees. We tried to swim but the water and air were just too cold. Even the "hot tub" was only warm. When we asked an employee if the room and/or water could be heated up, he replied that the system was bad and when the temperature outside was cold there was nothing that could be done. We decided to check out. The front desk staff seemed somewhat concerned, and pleasant, but completely helpless. Follow-up complaints to Hilton's Customer Service seem to have very little impact. If you are from out of town and expect a "HIlton Experience" from this hotel, I feel you will likely be very dissappointed.
Date of Stay:
February, 2009
The bed was wonderful. Breakfast terrible, toilet backed up, poor TV selection. This hotel may have some fancy rooms but their plumbing backed up in shower and in toilet in two rooms and the bathroom is very small and cramped. They may have a nice brunch but the breakfast buffet was overpriced for the poor selection and cold food (eggs). Staff was very friendly and room appeared to be clean.
Date of Stay:
June, 2007
First impressions were good, but the Air conditioning didn't work, plus the sink and tub didn't drain. Exoected much better from a Hilton!
Date of Stay:
September, 2008
Shuttle service was available to and from the airport. Dinner at hotel was very good. Overall experience was very good. I would stay at this hotel again.
Date of Stay:
March, 2007
We paid a little extra so we could take our kids to a nice hotel so we decided on hilton. This place is really run down. we were in town for a party and had to hurry back so the kids could swim because it goes to adult swim at 10. the adults ended up not minding so they got to swim til midnight.
Date of Stay:
August, 2008
Very clean, helpful staff. The air didn't work in the room. Very nice hotel, would stay there again. Friendly staff.
Date of Stay:
July, 2008
Room in great condition - very pleasing to the eye. Hot tub broken, hotel staff did not inform - poor bathroom in room. Great for business travelers who want to be pampered in their room. Bed was nicer than most, but my room mate said the mattress was too soft (is that possible?). Bathroom was like a sardine can, and after the remodel - the under counter pipes and faucets were exposed. No room - no usual for a hotel supposedly this nice. Meal in restaurant was good, but for the price paid - save your money and go down the street to Applebee's or others.
Date of Stay:
July, 2008
It was easy to find, had good restaurants and stores in the area. It was pretty clean. There was a mold problem in the bathroom that they had tried to paint over, and some mold in the pool. Over the entire Hotel was pretty clean and in a good location. I was disappointed in the molded bath tub and bathroom ceiling that they had tried to cover with paint. The pool also had a little mold. The sauna (which I only glanced in) had dirty towels on the floor. I would have complained to the front desk but I was only staying one night and had brought my on bathtub cleaner.
Date of Stay:
June, 2008
The employees are very nice. Decor feels very dated, may I offer you my services?. Overall I feel that this is for the business traveler and needs to feel more "hip".
Date of Stay:
May, 2008
Comfortable beds. Minor repairs needed in many locations of hotel. Fire alarm went off repeatedly beginning at 4:30 a.m. Staff apologized at 5:30 a.m. When we finally gave up and left but at that point we hadn't been able to sleep. Other than that, it was fine. Walls and doors are rather thin if you follow my meaning.
Date of Stay:
April, 2008
The staff was great and a wonderful pool area. Nothing. What a wonderful hotel the staff was great and my granddaughter made friends with some of the kids at the pool. Everyone was very friendly. The room was very spacious and comfortable. I would stay here again next time I am visiting Grand Rapids.
Date of Stay:
April, 2008
Beds were comfortable. Staff in lounge not efficient. He struggled with simple tasks. I'd stay there again.
Date of Stay:
April, 2008
Location, strawberries, OJ. Carpet cleanliness. You will be neither thrilled nor disappointed.
Date of Stay:
April, 2008
The bed, swimming pool, actual glassware. single serve coffee/tea amount of pillows. No mini fridge. This motel was spotlessly clean, had a great location and the staff was very friendly. Parking was secure and the pool area was also spotless. Had a great stay for the money.
Date of Stay:
April, 2008
Ample parking. Housekeeping started knocking before 9am. Clean comfortable; I was not please with persistent house keeping staff - knocked first time at about quarter to nine - way too early for a Saturday morning!
Date of Stay:
April, 2008
I liked the size of the room, the sheets were especially soft. Way too many kids were staying there the night/morning we were there. The hotel was in a great location. The staff was friendly, the room was spotless. The Italian coffee that they provided you with certainly didn't hurt! The access to the internet was helpful; we were trying to find a restaurant.
Date of Stay:
April, 2008
The location to where I needed to be was perfect. Hotel did not offer Jacuzzi rooms. This hotel was very nice. Rooms were nice sized and clean. Located just off I-96, making it easy to get anywhere you need to.
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